I received something I didn't order. Help! 11 January 2023 01:17 Updated We're sorry to hear you received a product you didn't order. Please let us know what product you received via the contact form. Related articles The cup/blade I ordered doesn't fit my machine. Help! What is your returns policy? One of the tabs on my NutriBullet cup has broken and now my NutriBullet won't work. Help! Why are my ingredients not blending well? How do I identify which machine I have?