Make sure that the desired Disc function (slicing or shredding) is installed facing up. Make sure that the Blade Assembly and Disc are properly attached. Make sure the Disc is set in the correct position, with the hash marks on the Disc and Blade Adapter aligned. The Disc should be nearly flush with the top rim of the Processor Bowl.

Make sure that the Feed Chute is not overfilled with ingredients. For best results, start processing before inserting ingredients into the Feed Chute and allow the ingredients to move downwards naturally. Do not apply excessive pressure on the Food Pusher. Make sure that the ingredients are suitable for slicing/shredding.

Try slicing/shredding using Pulse Mode. Select and hold the Dashed Circle on the Control Panel for pulse. Hold
the Dashed Circle icon until your ingredients are cut to satisfaction.