Have your proof of purchase ready, showing when and where you bought the product; for an ordered cup or blade that does not fit, also provide the order number and machine model.
- Find your purchase evidence using the options for your country, Australia or New Zealand. Proof of purchase is required for a gift as well as a product you bought yourself.
- If you use a receipt, check that it shows the purchase date and place of purchase; the date is used to work out the manufacturer-warranty period.
- For a cup or blade that does not fit, give the order number and full machine model. Use the model finder if you need help identifying the machine.
- If the wrong product arrived, tell our team which product you received. Distinguish this from accidentally ordering the wrong item.
- For a non-urgent warranty issue with a retailer purchase, take your proof of purchase to that retailer. A retailer’s extended warranty is handled by the original place of purchase.
I do not have the receipt. What can I use for a return?
Australia: the online returns policy accepts an online order confirmation email as proof of purchase. If the product was a gift, ask the purchaser for that email.
New Zealand, for a purchase made directly from NutriBullet: the returns policy accepts the online order reference number, the order confirmation email or receipt, or a financial statement such as a credit-card or bank statement. If the evidence does not clearly itemise the goods, more than one type of proof may be required.
Bought from a retailer in Australia or New Zealand: ask that retailer which proof of purchase it accepts, or chat with us and we'll help.
Read the Warranty & faulty products FAQ for manufacturer-warranty claim requirements.
What if I cannot attach my video?
Start with the purchase details and a written description of the problem. Chat with us and ask our team which video format, file size and sending method to use before sending the recording.
What if I bought the product as a gift?
Provide the purchase evidence for the gift. The machine guides’ limited manufacturer warranty is for the original purchaser and cannot be transferred; chat with us to review the purchase details if the claim is being made by the recipient.
Applies to
- NutriBullet Ultra 1200
- NutriBullet 900 Series
- NutriBullet 600 Series
- NutriBullet Ultra 1000 / Ultra 1000 Premium
- NutriBullet Select 1200 / 2.0 Select 1200
- NutriBullet Pro+ 1200 / Pro Plus 1200
- NutriBullet Pro 1000 / 2.0 Pro 1000
- NutriBullet 1000 Series
- NutriBullet Turbo 1000
- NutriBullet 1000 Mega Pack / 1000 Series Mega Pack
- NutriBullet 1200 Series / 12 Piece
- NutriBullet 1200 Series / 10 Piece
- NutriBullet 2.0 Pro 1200
- NutriBullet 500 Series / 4 Piece
- NutriBullet 1000 Essentials McLaren
- NutriBullet 700 Series
- NutriBullet Select 1000 / Select 1000 with pitcher
- NutriBullet Pro+ Matte Black
- NutriBullet 600 Essentials Kit
- NutriBullet Ultra 1200 McLaren / Club Pack
- NutriBullet Ultra 1200 Premium
- NutriBullet Triple Prep System
- NutriBullet Blender Combo 1200
- NutriBullet SmartSense Blender
- NutriBullet Smart Touch Blender Combo
- NutriBullet Power Core Blender
- NutriBullet Blender Combo 1000
- NutriBullet Power Core Blender Combo
- NutriBullet Power Core Plus
- NutriBullet Portable Blender / Portable Blender McLaren
- NutriBullet Flip Stainless
- NutriBullet Flex Portable / Flex Portable McLaren
- NutriBullet GO
- NutriBullet Juicer 800W
- NutriBullet Cold Press Slow Juicer
- NutriBullet Juicer Pro 1000W
- NutriBullet Cold Press Batch Juicer
- NutriBullet CrispLite Air Fryer 6L
- NutriBullet XXL Digital Air Fryer 7L
- NutriBullet Twin Drawer Air Fryer
- NutriBullet CrispLite Vision Air Fryer 8L
- NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L
- NutriBullet Immersion Blender 800W
- NutriBullet EveryGrain Cooker
- NutriBullet Food Processor
- NutriBullet Chill
- NutriBullet Limitless Food Processor
- NutriBullet Baby
- NutriBullet Baby Steam + Blend
- Magic Bullet To Go 200W
- Magic Bullet Blender Combo
- Magic Bullet Mini Juicer
- Magic Bullet Kitchen Express 250W
- Magic Bullet Air Fryer 2.5L
- NutriBullet Ultra Plus+ Compact Kitchen System
- NutriBullet 600 Mega Pack
- NutriBullet Turbo 1000 Deluxe Set
- NutriBullet Turbo Ultimate Pack
To start a return or ask about the evidence for your purchase, chat with us.
NutriBullet Ultra 1200
For a NutriBullet Ultra 1200 warranty or return, provide proof of purchase showing the date and place of purchase.
NutriBullet Ultra 1200 McLaren / Club Pack
For a NutriBullet Ultra 1200 McLaren / Club Pack warranty or return, provide proof of purchase showing when and where you bought it and the full product code from the base label.
NutriBullet Ultra 1200 Premium
For a NutriBullet Ultra 1200 Premium warranty or return, provide proof of purchase showing the date and place of purchase.
NutriBullet Ultra Plus+ Compact Kitchen System
For a NutriBullet Ultra Plus+ Compact Kitchen System warranty or return, provide proof of purchase showing the date and place of purchase.
NutriBullet 1000 Essentials McLaren
For a NutriBullet 1000 Essentials McLaren warranty claim, keep a valid receipt showing the date and place of purchase.
Which guide should I use for this model?
Read the user guide below for the limited manufacturer-warranty terms.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Ultra 1200 user guide
The full steps for this model are in its user guide: NutriBullet Ultra 1200 McLaren NB07500-1206GO-MC user guide
The full steps for this model are in its user guide: NutriBullet Ultra 1200 Premium user guide
The full steps for this model are in its user guide: NutriBullet Ultra Plus+ Compact Kitchen System user guide
The full steps for this model are in its user guide: NutriBullet 1000 Essentials McLaren user guide (PDF)