Use the confirmed release action for your product code: turn a cool twist-locked cup or processor bowl anticlockwise, turn a steam-and-blend Work Bowl clockwise, release a juicer's locking handle or arms, or pull a cooled air-fryer basket by its handle, after shutdown and power disconnection. If the attachment still will not release normally, leave it in place.
If the attachment still will not release normally, leave it in place. Do not force it.
NutriBullet Ultra 1200
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Series
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Essentials Set (AU and NZ)
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Essentials Set; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Mega Pack (AU and NZ)
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Mega Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 600 Series
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 600 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Ultra 1000 / Ultra 1000 Premium
For NB07500-1008 only, turn the cool cup anticlockwise and lift it off with the blade after unplugging and waiting for the blades to stop, allowing a warm cup at least 30 minutes to cool completely.
- Stop blending, unplug the motor base and wait for the blades to stop. Follow the steps below for Ultra 1000 Premium NB07500-1008; for another product code, leave the trapped assembly in place and ask for removal help using that code.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1000 / Ultra 1000 Premium; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Select 1200 / 2.0 Select 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the blender is fully off, unplugged and the blades have stopped.
- Press POWER to stop blending, wait for the blades to stop, then turn off completely and unplug the motor base.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Select 1200 / 2.0 Select 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
Is the pitcher or its lid the attachment that will not release?
- Stop with POWER, wait for the blade to stop, turn the blender off completely and unplug it. Twist the pitcher anticlockwise and lift it from the motor base.
- Remove the pitcher lid only once blending has stopped. Use the supplied tamper to dislodge food stuck to the pitcher sides; do not reach toward the blade.
- Wash the removed pitcher and lid, scrubbing stuck food with a dish brush or sponge. Inspect the pitcher and twisting threads for cracks or breakage; replace a damaged pitcher rather than forcing it back onto the base.
- Refit the lid securely before another blend. If the pitcher does not align correctly with the blade or will not release by its normal movement, stop and seek help.
NutriBullet Pro+ 1200 / Pro Plus 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- After three one-minute intervals, allow the motor base to cool for 2–3 minutes before another interval.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Pro+ 1200 / Pro Plus 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Pro 1000 / 2.0 Pro 1000
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Pro 1000 / 2.0 Pro 1000; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Series
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
If the cup or blade stays trapped, quote the full product code when asking for the correct unlocking procedure.
NutriBullet Turbo 1000
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo 1000; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Mega Pack / 1000 Series Mega Pack
Unplug the motor base and wait until all parts stop moving. Then gently push and untwist the cup anticlockwise to unlock it.
Is the cup still locked on the motor base?
- Unplug the motor base first. Do not handle the blender until all parts have stopped moving.
- Gently push the cup down and untwist it anticlockwise to unlock it.
- Never remove the cup and blade while the motor is still running. This can damage the blade coupling or motor gear.
Is the blade stuck on the cup?
- If the cup feels warm, let it cool before carefully opening it, pointed away from your body.
- Do not remove the extractor blade from the cup until blending has completely stopped.
- Blades are sharp. Handle them carefully.
Is sticky liquid holding the cup in the base?
- If the blade was not twisted on tightly, liquid can leak into the base and stick to the activator buttons.
- With the base unplugged, wipe the inside and outside with a sponge or cloth dampened with warm soapy water. Use a small brush on the white actuator tabs if needed.
- Never use your hands or utensils on the actuator tabs while the base is plugged in. Never put the motor base in water.
Is food dried on inside the cup?
- Once the cup is off, fill it about two-thirds with room-temperature water (21°C or less) and screw on the extractor blade. Run it on the motor base for about 20–30 seconds, then lightly scrub and rinse.
NutriBullet 1200 Series / 12 Piece
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose.
If the cup or blade stays trapped, quote N12-1207C when asking for the correct unlocking procedure.
NutriBullet 1200 Series / 10 Piece
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
If the cup or blade stays trapped, quote N12-1007 when asking for the correct unlocking procedure.
NutriBullet 2.0 Pro 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 2.0 Pro 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 500 Series / 4 Piece
Turn the cool cup anticlockwise to unlock it and lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3 before lifting the complete cup-and-blade assembly from the base.
- Before refitting, screw the extractor blade tightly onto the cup, refit the complete assembly onto the motor base. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, add room-temperature water (21°C or less) without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 500 Series / 4 Piece; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Essentials McLaren
Unplug the motor base and wait until all parts stop moving. Then gently push and untwist the cup anticlockwise to unlock it.
Is the cup still locked on the motor base?
- Unplug the motor base first. Do not handle the blender until all parts have stopped moving.
- Gently push the cup down and untwist it anticlockwise to unlock it.
- Never remove the cup and blade while the motor is still running. This can damage the blade coupling or motor gear.
Is the blade stuck on the cup?
- If the cup feels warm, let it cool before carefully opening it, pointed away from your body.
- Do not remove the extractor blade from the cup until blending has completely stopped.
- Blades are sharp. Handle them carefully.
Is sticky liquid holding the cup in the base?
- If the blade was not twisted on tightly, liquid can leak into the base and stick to the activator buttons.
- With the base unplugged, wipe the inside and outside with a sponge or cloth dampened with warm soapy water. Use a small brush on the white actuator tabs if needed.
- Never use your hands or utensils on the actuator tabs while the base is plugged in. Never put the motor base in water.
Is food dried on inside the cup?
- Once the cup is off, fill it about two-thirds with room-temperature water (21°C or less) and screw on the extractor blade. Run it on the motor base for about 20–30 seconds, then lightly scrub and rinse.
NutriBullet 700 Series
Gently push the cool cup down and turn it anticlockwise, then lift off the cup and extractor blade together after unplugging and waiting for the blades to stop; a warm cup must cool for at least 15 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, leave it to cool for at least 15 minutes and until it is completely cool; let the contents settle before trying to release it.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- For the next use, allow at least one minute between cycles.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 700 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Select 1000 / Select 1000 with pitcher
Turn the cool cup assembly or fitted pitcher anticlockwise and lift it from the base once the blender is fully off, unplugged and the blades have stopped, keeping the cup and blade together until clear of the base.
- Press POWER or the selected speed to stop blending, then press POWER again to turn the blender off completely. Wait for the blades to stop and unplug the motor base before handling the attachment.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together. For a fitted pitcher, turn the pitcher anticlockwise and lift it from the motor base.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Select 1000 / Select 1000 with pitcher; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
Is the pitcher still locked onto the base?
- With the motor stopped and unplugged, use the pitcher release in step 3; the pitcher comes off with its easy-twist extractor blade still fitted.
- For reassembly, secure the easy-twist extractor blade onto the pitcher base, put the pitcher on the motor base and turn clockwise until it clicks. Fit the pitcher lid securely before use.
- If the pitcher cannot be released with its normal turn, leave it attached and ask for help rather than forcing the lock or dismantling the motor base.
NutriBullet Pro+ Matte Black
Leave the stuck cup and extractor blade assembled, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait for every moving part to stop before handling the cup.
- If the cup feels warm, leave it to cool before handling the stuck connection.
- Look at the accessible cup tabs and actuator area without moving the trapped attachment. Do not force a cup that catches or has a broken tab.
- If the cup and extractor blade stay trapped, leave them assembled.
- Once the attachment has been released, check the cup tabs and wipe accessible sticky actuator and base surfaces with a damp warm-soapy cloth while the base remains unplugged. Replace a cup with broken tabs.
- Request the cleaning and refitting instructions for N12-1207MK-C before washing the detached cup or blade and putting the assembly back on the base.
Are the cup tabs broken or the base actuators sticky?
- With the motor base unplugged, inspect the visible cup tabs and accessible actuator area for damage or sticky food.
- Replace a cup with broken tabs; do not force it into the base. Wipe accessible base surfaces with a cloth dampened in warm soapy water.
- If the jam prevents access, leave the cup in place and request help rather than pushing through it.
Is the extractor-blade gasket loose or damaged?
- Check the accessible gasket after the blade has been removed normally. The gasket must stay in the blade for cleaning.
- A loose or damaged gasket requires a replacement blade assembly; do not remove or replace the seal alone.
Were hot or fizzy ingredients used in the sealed cup?
- The Pro+ Matte Black cups are sealed blending cups and must not be used with hot or carbonated ingredients.
- If the attachment is now stuck, stop the removal attempt and ask for help with the unopened assembly. Use cool or room-temperature ingredients for future blends.
Were the MAX line or continuous blending limit exceeded?
- Keep contents below the marked MAX line and do not run continuously for longer than one minute.
- Do not use another blend to free the attachment; if the cup remains trapped, quote N12-1207MK-C when requesting the matching removal instructions.
For Pro+ Matte Black N12-1207MK-C, request the matching release procedure before attempting to turn a jammed attachment further.
NutriBullet 600 Essentials Kit
Gently turn the cool extractor-blade cup anticlockwise to unlock it and lift off the cup and blade together once the base is unplugged and the blades have stopped.
- For the extractor-blade cup on NutriBullet 600 Essentials Kit, stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Turn the cup anticlockwise as described in step 3, then lift the cup and extractor blade together.
- Before refitting, tighten the extractor blade securely onto the cup and place the complete assembly onto the motor base. If it will not fit normally, leave the base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; wipe accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it with room-temperature water without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the replacement extractor blade listed as compatible?
- The NBM-BA031 Cross Blade is listed for this model family. Check the replacement blade’s product code before fitting it; do not force an attachment that will not seat.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
If the NBR-0807AW Essentials Kit attachment stays trapped, quote that code when asking for further removal help.
NutriBullet Ultra 1200 McLaren / Club Pack
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200 McLaren / Club Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Ultra 1200 Premium
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200 Premium; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Triple Prep System
Turn the cool Cup or Pitcher anticlockwise to unlock it, or turn the processor Lid anticlockwise before unlocking its Work Bowl, only after switching off, unplugging and waiting for all blade movement to stop; a warm Cup must cool for at least 30 minutes and until completely cool before removal.
- Power off, unplug the Motor Base and wait for the blades or disc to stop completely.
- If a sealed Cup feels hot or warm, leave it untouched for at least 30 minutes and until fully cool; do not heat, prise apart or force the Cup and Extractor Blade.
- For a cool Cup, turn the complete assembly anticlockwise until it clicks free; point it away from your body and use a towel to slowly untwist the Extractor Blade.
- For the Pitcher, twist anticlockwise to unlock and lift it away; press the lid tab above the handle upwards with your thumb to remove the lid, watching for steam or splashes.
- For the food processor, turn the Work Bowl Lid anticlockwise and remove it first, then turn the Work Bowl anticlockwise and lift it off the base.
- Remove the Chopping Blade, Dough Blade or Slice/Shred Disc by its plastic centre, then remove the Blade Adapter and empty the bowl; the Inner Pusher releases when its cap is turned clockwise.
Is the food processor lid still locking the work bowl to the base?
- Remove the Work Bowl Lid before trying to turn the Work Bowl; the lid must be unlocked for the bowl to come off the Motor Base.
- When reassembling, lock the Work Bowl onto the Motor Base first, then fit and turn the lid clockwise until the arrows align.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is the feed chute overloaded or food being pushed too hard?
- With the system unplugged and the blade stopped, remove the lid and clear trapped food with a scraper or spatula; keep hands away from sharp attachments.
- Reduce the quantity in the Work Bowl to the MAX line; reinstall the blade or disc, lock the Work Bowl on the base and then lock its lid before reconnecting power. After restarting, add food slowly and guide it with the supplied pusher without excessive pressure.
Is the slice/shred disc in its storage position?
- Lift the disc by its central plastic knob and align its markings with the Blade Adapter before lowering it again.
- The disc should sit in the higher operating position; choose the required slice or shred side facing up, and fit the bowl and lid correctly before processing.
Has ice or too little liquid jammed the cup blade?
- After the Cup has cooled and opened, remove excess ice and add enough liquid for blending; do not use the Cup to crush ice alone.
- Refit the Extractor Blade securely with ingredients below MAX; if the blade does not move freely, discontinue use of the blade assembly.
Are the pitcher lid vents blocked?
- Stop blending before opening the Pitcher Lid, taking care with any hot steam or splashes.
- Wash food from the detached lid’s vent slots and refit the lid with its pour spout closed; the vents must be clear before reuse.
Is dried food caught around attachments or the actuator?
- Clean the released Extractor Blade with a small soapy brush or sponge; wash the Pitcher and Work Bowl with soap and water after removing the food processor blade, disc and Blade Adapter.
- Use a damp soapy cloth and small brush on the unplugged base’s actuator area.
- For stubborn residue in an already-open Cup, fill to MAX with room-temperature water and 1–2 drops of dish soap; securely attach the Extractor Blade and lock the complete Cup onto the base before reconnecting power and blending for 20–30 seconds. Stop, unplug and wait for the blades before removing the Cup and washing off the loosened debris.
Is a vessel, blade, gasket or fitting damaged or incorrect?
- Check Cups, Pitcher and Work Bowl for cracking, cloudiness or warping and inspect the Extractor Blade for damage or a missing gasket.
- Replace a damaged detachable part with a genuine NutriBullet Triple Prep System part; do not use a blade that does not rotate freely or try to force a different model’s attachment.
If the cooled Cup still cannot be untwisted, request help and safely dispose of the sealed Cup and contents as directed in the guide; do not leave food sealed under the Extractor Blade for a prolonged period.
NutriBullet Blender Combo 1200
On NBF07500-1210DG or NBF07500AK, turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise and lift it off after switching off, unplugging and waiting for the blades to stop.
- Check the product code on the label. The steps below cover NBF07500-1210DG and matte-black NBF07500AK. For Blender Combo 1200 NBF07500-12C, leave the attachment in place.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Lift the Pitcher Lid only after all motion has stopped, watching for steam or splashes if the contents are hot.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Place the Pitcher on the Motor Base with its handle to the right of the control panel, then turn clockwise until it clicks. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the fill level against the Cup’s MAX line. Blending can build pressure and make the blade difficult to remove.
- If the Cup is warm, keep it closed and let it cool before opening it as described above. Once it is open, reduce the contents to below MAX before the next blend.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
NutriBullet SmartSense Blender
Stop blending, press Power to switch off, unplug and wait until the blades have completely stopped. Then twist the pitcher anticlockwise to unlock it and lift it off the motor base.
How do I release the pitcher safely?
- Press the solid circle or AUTO again to stop the blending cycle, then wait for the blades to stop turning.
- Press Power to switch the blender off and unplug it before you take anything apart.
- Twist the pitcher anticlockwise to unlock it, then lift it off the motor base.
- Never try to remove the pitcher while the blade is still moving.
What if it is leaking or the contents are hot?
- If you notice a leak, do not try to remove the pitcher. Unplug the blender straight away and let the blades come to a complete stop first.
- Do not open the lid until the blades have come to a complete stop.
- After blending hot ingredients, open the pitcher lid with care. Hot steam or hot ingredients can escape.
What if a part looks damaged?
- Do not use the blender if any part or accessory is, or looks, damaged.
- Do not use the pitcher if you see cracking, cloudiness or other damage.
NutriBullet SmartSense Blender Combo
Turn the blender off, unplug it and wait for the blade to stop completely, then twist the Pitcher or Cup anticlockwise to unlock it. If a Cup feels hot or warm, leave it alone until it has cooled.
How do I take the Pitcher or Cup off the base?
- Turn the blender off, unplug it and wait until the blade has completely stopped before you remove anything. Never try to take the Cup off while the blade is still moving.
- Twist the Pitcher anticlockwise to unlock it, then lift it off the Motor Base. For a Cup, gently twist it anticlockwise until it unlocks.
- If you notice leakage, do not try to remove the Cup until you have unplugged the unit and the blade has completely stopped.
What if the Cup feels hot or warm?
- Never try to open a sealed Cup that feels hot or warm. Stop blending, unplug the unit and leave the Cup where it is. Do not twist it off the Motor Base or twist off the Extractor Blade.
- Let the Cup cool for at least 30 minutes, and longer if it is still warm. Once it is cool to the touch, slowly and carefully remove it from the Motor Base.
How do I get the Extractor Blade off the Cup?
- Point the Cup away from your face and body, then use a towel to slowly untwist the Extractor Blade, gently releasing any pressure as you open it.
- Never force or pry the Cup and Extractor Blade apart; this can crack or shatter the Cup. If you cannot untwist it, dispose of the Cup and its contents: securely wrap or box the cool, sealed Cup and put it at the bottom of a covered outdoor bin, never an indoor bin.
NutriBullet Smart Touch Blender Combo
Turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise to unlock it, or push upwards on the Pitcher Lid tab beside the handle to release the Lid, only after switching off, unplugging and waiting for the blades to stop.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Press upwards with your thumb on the lid tab beside the handle to loosen and remove the Pitcher Lid.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Lower the Pitcher onto the Motor Base and twist clockwise until it clicks; press its lid firmly into place and lock the lid cap. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the fill level against the Cup’s MAX line. Blending can build pressure and make the blade difficult to remove.
- If the Cup is warm, keep it closed and let it cool before opening it as described above. Once it is open, reduce the contents to below MAX before the next blend.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
NutriBullet Power Core Blender
Lift the Pitcher straight up by its handle from the Motor Base after switching off, unplugging and waiting for the blades to stop.
- Press the power control to stop blending, wait for the blades to stop, then power off completely and unplug the blender.
- Lift the Pitcher from the Motor Base; the Pitcher is fitted straight down into the grooves on this model.
- Remove the Pitcher Lid before emptying the contents; open carefully if there is steam or hot food.
- Wash the detached Pitcher with soap and water, using a dish brush for stuck-on food; clean its blades in place without touching their edges.
Is the pitcher seated in the base grooves?
- Check that you are lifting the Pitcher off the stopped Motor Base using the handle, rather than trying to undo a threaded Cup assembly.
- For refitting, align the Pitcher studs with the base grooves and lower it straight down; a click indicates it is seated. Stop if the Pitcher no longer fits correctly.
Have thick ingredients or too little liquid stopped the blades?
- After removing the lid from the stopped, unplugged blender, use a long spoon or silicone or wooden utensil to move food towards the centre; avoid the blade edges and do not use sharp or metallic tools.
- Reduce an excessive load and add more liquid if the mixture keeps sticking; do not process ice alone, dry grains or coffee, fruit stones, or non-food objects.
- Remove the utensil completely, put the lid and cap back on, and seat the Pitcher correctly on its base; reconnect power and restart only with a suitable load below MAX. If the blade remains stuck, stop, unplug and discontinue use of the Pitcher.
Are hot contents or blocked lid vents making opening difficult?
- Do not pull the lid open while blending; stop the machine before handling the lid and take care with hot steam and splashes.
- Once the lid can be removed, clear food from its vent slots with normal washing; the vents must be clear before the lid is refitted.
Is dried food around the pitcher or base?
- Scrub the detached Pitcher with a brush or sponge and soapy water; use a damp cloth on the Motor Base and a small brush around its actuator area.
- Do not use a dishwasher sanitise cycle, which can warp the plastic; after cleaning, check that the Pitcher seats correctly without residue in the fitting area.
Is the pitcher cracked, distorted or no longer fitting correctly?
- Check for cracks, cloudiness, damaged fitting surfaces and a blade that no longer moves freely; do not take the Motor Base apart.
- Stop using the affected part and replace it with the genuine NutriBullet Power Core Blender part; do not continue with a Pitcher that will not fit properly.
If the Pitcher remains attached after the release step, leave the blender unplugged and arrange help instead of pulling harder.
NutriBullet Blender Combo 1000
Turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise and lift it off the Motor Base after switching off, unplugging and waiting for the blades to stop, then remove the Pitcher Lid or slowly unscrew the Cup's blade away from your face and body.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Remove the Pitcher Lid after the blade stops; take care with any steam or hot contents.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Set the Pitcher handle to the right of the control panel and turn the Pitcher clockwise until the lock clicks. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
NutriBullet Power Core Blender Combo
On NBF07202AK, turn the Pitcher or fully cooled Cup assembly anticlockwise to release it after switching off, unplugging and waiting for the blades to stop, allowing a warm Cup at least 30 minutes and until completely cool before removal.
- Check the product code on the label. The steps below cover NBF07202AK. If your code is NBF07200, leave the attachment in place.
- Press the power control to stop the blades, switch fully off and unplug the Motor Base.
- If a sealed Cup feels hot or warm, leave it where it is for at least 30 minutes and longer if needed; do not remove it from the base or try to twist off its blade until it is completely cool.
- For the Pitcher, turn anticlockwise to release it from the Motor Base; open the Pour Spout Cover before pouring, or remove the Lid when the stopped Pitcher needs emptying.
- For a cool Cup, gently turn the complete Cup assembly anticlockwise until it clicks free, then lift it away.
- Point the Cup away from your face and body and use a towel to slowly untwist the Extractor Blade, releasing any remaining pressure; never force or prise the pieces apart.
Is the pitcher or cup still locked onto the base?
- After releasing the vessel, check the Pitcher Lid fitting: its Pour Spout Cover belongs opposite the handle, and the interlocking mechanism fits the opening on top of the handle.
- To refit the Pitcher, point its handle towards the Control Panel, then turn clockwise until it clicks; secure the lid by pushing down after aligning its interlock.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Has ice, a thick mixture or an excessive load jammed the blade?
- For the stopped, unplugged Pitcher, remove the Lid and loosen stuck ingredients with a utensil, keeping clear of the blades; remove the utensil before refitting the Lid.
- For the Cup, wait until cool, remove the blade and reduce the load; use sufficient liquid, stay below MAX, and do not blend ice by itself or grind dry ingredients.
- If the motor stopped from overheating, leave it unplugged for one hour before trying again; persistent seizure requires help.
Are food particles blocking the pitcher lid vents?
- Open the stopped Pitcher cautiously, keeping clear of escaping steam and splashes; do not try to release it while the blades move.
- Wash the detached Lid and clear the vent slots before refitting it with its spout cover closed; the ventilation openings should be unobstructed.
Is dried food making the parts difficult to clean or refit?
- Once the vessel is released, wash with soap and water and a dish brush or sponge; clean the unplugged base with a damp cloth and a small brush around the actuator.
- For stubborn residue inside an already-open, intact Cup or Pitcher, fill to the liquid MAX mark with room-temperature water and 1–2 drops of dish soap; securely refit the blade or lid, lock the complete vessel onto the base, then reconnect power and blend on LOW for 20–30 seconds.
- Stop, unplug, wait for the blades, then disassemble and scrub away the loosened debris; this cleaning cycle is not a way to free a still-sealed or stuck assembly.
Is a fitting, vessel or blade damaged or from a different model?
- Inspect threads, Cup, Pitcher and Extractor Blade for cracks, cloudiness, breakage or a missing or damaged gasket; do not operate with a seized blade.
- Replace the damaged detachable component with a genuine part designed for NutriBullet Power Core Blender Combo; do not force a part from another model to fit.
If the cooled Cup and blade still will not separate, request help and follow the guide’s safe disposal directions for the sealed Cup and contents; never handle or discard a hot sealed Cup.
NutriBullet Power Core Plus
- Stop the appliance, unplug it and wait until all movement has stopped before handling the attachment.
- If the attachment or contents are warm, leave them to cool before attempting removal.
- If the attachment stays stuck, leave it assembled.
- Keep the appliance unplugged until you have the matching release, cleaning and refitting instructions.
NutriBullet Portable Blender / Portable Blender McLaren
Lower the Lid latch and press its button, then slowly open the spout away from your body, empty the Cup and twist off the Lid after shutdown, charger disconnection and complete cooling (at least 30 minutes for a warm Cup); the available instructions give no Cup-to-base release direction, so leave that connection assembled if stuck.
- Press the Power button to stop a running blend, wait until the blades are still, turn the blender off and disconnect its charger.
- If the Cup is warm or hot, leave it untouched for at least 30 minutes; wait longer if it is still warm. Do not separate the Cup from the Motor Base or blend again while it cools.
- When the Cup is cool, flip the locking latch down and press the button on the Lid to uncover the drinking spout. Open slowly, pointing the opening away from your face and body, then pour the contents into another container.
- Twist off the Lid for washing. If the Cup will not come away from the Motor Base, leave that connection assembled and use the checks below; do not dismantle the blade assembly.
Is the Cup warm after blending?
- Check whether the ingredients were warmer than 21°C or the blender ran continuously for more than one minute. Either can build heat and pressure in the Cup.
- Use the cooling and spout-opening sequence above before attempting to empty or remove parts. The Cup must be cool to the touch before opening; if it remains warm, allow more time.
- For the next blend, use only room-temperature, refrigerated or frozen ingredients at 21°C or cooler and keep continuous blending to no more than one minute.
Did you blend fizzy ingredients or leave food sealed inside?
- Check for carbonated drinks or effervescent ingredients such as baking powder, baking soda or yeast, and whether the mixture has been left sealed for a prolonged time.
- Keep the Cup attached to the Motor Base while releasing pressure through the drinking spout after any required cooling. Open the Lid cautiously away from your body, then empty it.
- Do not blend the mixture again to try to loosen a connection. If the Lid cannot be opened carefully, stop the removal attempt.
Is the drinking-spout latch still locked?
- Look at the locking latch on top of the Lid. An upright latch is the locked position.
- With the motor stopped, flip the latch down before pressing the release button. The spout cover should open; the entire Lid can then be twisted off for cleaning after emptying.
- If the button or latch is damaged or refuses to move normally, stop using that Lid and replace the damaged part with the correct genuine replacement.
Are ingredients blocking the blade rather than the Cup connection?
- A flashing red light ring can accompany a blocked blade. Look for ingredients above MAX, too much ice, or too little liquid; also check that the dots on the Cup and Motor Base align.
- With the blender off, add sufficient liquid through the Lid opening without exceeding MAX, reseal the Lid and try another blend. If needed, stop blending and shake or turn the closed blender upside down to move the blockage.
- For a blockage that remains, switch off, disconnect the charger and wait for the blade to stop; use a utensil to remove the obstruction as directed in the guide, keeping fingers clear of the blade.
- Refit the Lid and align the Cup and Motor Base before trying again. If the blade still will not turn, stop using the blender instead of trying to remove its blade assembly.
Is food residue around the Lid or blade area?
- After emptying and separating the parts that release normally, hand-wash the Cup and Lid in warm, soapy water and rinse them clean.
- Gently rinse only the blade area and wipe it with a damp sponge or cloth, without touching the blades. Do not hold the base under running water.
- Refit the Cup with its alignment dot matched to the Motor Base and attach the Lid. If a connection still sticks after accessible residue has been removed, leave it assembled for support to assess.
Is a Cup, Lid or blade damaged or the wrong replacement?
- Inspect the Cup for cracks or cloudiness and the Lid and blade for wear or damage. Check that replacement attachments are made specifically for the NutriBullet Portable Blender.
- Stop using a damaged detachable part and replace it with the correct genuine part; do not force an unsuitable part into position.
- If the blade is bent or damaged, stop using the blender and ask for blade-replacement assistance before attempting to remove the blade.
NutriBullet Flip Stainless
Release pressure by slowly opening the Flip-Top Lid away from your face and body after disconnecting the charger, waiting 90 seconds for complete shutdown and checking that the blades have stopped, then twist the Motor Base, Blade and Lid off the upright Blending Cup together.
- Press the Power button to stop blending, disconnect the charging cable and leave the NutriBullet Flip Stainless NBPB07350AK undisturbed for 90 seconds so it shuts down completely; check that the blades have stopped.
- Place the Blending Cup upright on a clean, dry, level surface with the Motor Base, Blade, and Lid at the top.
- Slowly open the Flip-Top Lid with the drinking-spout opening pointed away from your face and body to release pressure. Keep clear of escaping gas or contents.
- Twist the Motor Base, Blade, and Lid off the Blending Cup as one assembly. Once removed, clean and dry it and fit its Blade Cover before storing; twist the To-Go Lid onto the Cup if you want to carry the drink.
Was the mixture warm, fizzy, over-blended or left sealed?
- Check for warm ingredients, a carbonated drink, effervescent supplements, more than one minute of consecutive blending, or food left sealed for a long time; each can build pressure.
- Do not try to unscrew the whole Motor Base, Blade, and Lid while it is still pressurised. After the motor is fully stopped, cautiously open the Flip-Top Lid away from your body to vent through the drinking spout.
- If the spout cover will not open carefully, stop trying to separate the assembly. For future blends, use ingredients at 21°C or cooler, no fizzy ingredients, and no more than one minute of consecutive blending.
Are the blades blocked by too much food, ice or too little liquid?
- A flashing yellow light can mean blocked blades. With the blender shut down and the top assembly removed, carefully dislodge food caught in the blade without touching its sharp edges.
- Reduce ingredients to below MAX, add sufficient liquid to meet the Cup markings, and keep ice to no more than 25% of the Cup volume. Remove stone-fruit pits before blending.
- Twist the Motor Base, Blade, and Lid back on and snap the Flip-Top Lid closed. Start the cycle with the motor at the top, then invert the blender after the blade starts turning so ingredients meet a moving blade.
- If it stalls again, stop and clear the blockage with the blender shut down rather than forcing its parts apart.
Is the Motor Base, Blade, and Lid incorrectly fitted?
- With the charger disconnected and the motor fully stopped, check that the correct Flip Blending Cup and its Motor Base, Blade, and Lid are used together.
- Twist the assembly onto the Cup securely and close the Flip-Top Lid. When you wake the blender, a fully white light ring confirms correct installation; flashing yellow means the fit or blade blockage still needs checking.
- If the assembly cannot be fitted or released normally, stop the attempt and check for damage instead of forcing the connection.
Is dried food obstructing the blade or drinking spout?
- After opening the cool Cup and removing the top assembly, wash the Cup with soap and water. Use the supplied Cleaning Brush around the blades, sip hole and vent hole to remove food.
- For the blade area, point the blade downward at an angle and carefully clean and rinse only that area, covering the USB-C port with a thumb or finger. For the drinking spout, point the blade up and use a gentle flow of warm water, still protecting the USB-C port.
- Wipe and dry the assembly and charging port with a clean cloth, then stand the motor upright with the Flip-Top Lid open. Reattach only after cleaning. NEVER submerge the entire Motor Base, Blade, and Lid in water. Do not rinse the complete powered assembly.
- If cleaning the accessible parts does not restore normal movement, stop using the affected part and ask for help with the remaining jam.
Is a red light being mistaken for a mechanical jam?
- A flashing red light can indicate overheating and automatic lockout rather than a physically stuck attachment.
- Discontinue use and allow the blender to cool. If it remains locked after 10 minutes, see our warranty article for assistance.
- Do not try to open the motor housing or remove the blade from its powered assembly to clear a lockout.
Is the blade, Cup or top assembly worn or damaged?
- Inspect the removable Cup and the Motor Base, Blade, and Lid for wear, cracks or a bent blade. Use only attachments made for the NutriBullet Flip.
- Replace a damaged detachable Cup or To-Go Lid with the correct genuine part before using it again.
- If the powered top assembly or its blade is damaged, stop using the blender and request replacement assistance; do not try to repair or separate the blade mechanism yourself.
NutriBullet Flip Tritan
Release pressure by slowly opening the Flip-Top Lid away from your face and body after disconnecting the charger, waiting 90 seconds for complete shutdown and checking that the blades have stopped, then twist the Motor Base, Blade and Lid off the upright Blending Cup together.
- Press the Power button to stop blending, disconnect the charging cable and leave the NutriBullet Flip Tritan NBPB07350T undisturbed for 90 seconds so it shuts down completely; check that the blades have stopped.
- Place the Blending Cup upright on a clean, dry, level surface with the Motor Base, Blade, and Lid at the top.
- Slowly open the Flip-Top Lid with the drinking-spout opening pointed away from your face and body to release pressure. Keep clear of escaping gas or contents.
- Twist the Motor Base, Blade, and Lid off the Blending Cup as one assembly. Once removed, clean and dry it and fit its Blade Cover before storing; twist the To-Go Lid onto the Cup if you want to carry the drink.
Was the mixture warm, fizzy, over-blended or left sealed?
- Check for warm ingredients, a carbonated drink, effervescent supplements, more than one minute of consecutive blending, or food left sealed for a long time; each can build pressure.
- Do not try to unscrew the whole Motor Base, Blade, and Lid while it is still pressurised. After the motor is fully stopped, cautiously open the Flip-Top Lid away from your body to vent through the drinking spout.
- If the spout cover will not open carefully, stop trying to separate the assembly. For future blends, use ingredients at 21°C or cooler, no fizzy ingredients, and no more than one minute of consecutive blending.
Are the blades blocked by too much food, ice or too little liquid?
- A flashing yellow light can mean blocked blades. With the blender shut down and the top assembly removed, carefully dislodge food caught in the blade without touching its sharp edges.
- Reduce ingredients to below MAX, add sufficient liquid to meet the Cup markings, and keep ice to no more than 25% of the Cup volume. Remove stone-fruit pits before blending.
- Twist the Motor Base, Blade, and Lid back on and snap the Flip-Top Lid closed. Start the cycle with the motor at the top, then invert the blender after the blade starts turning so ingredients meet a moving blade.
- If it stalls again, stop and clear the blockage with the blender shut down rather than forcing its parts apart.
Is the Motor Base, Blade, and Lid incorrectly fitted?
- With the charger disconnected and the motor fully stopped, check that the correct Flip Blending Cup and its Motor Base, Blade, and Lid are used together.
- Twist the assembly onto the Cup securely and close the Flip-Top Lid. When you wake the blender, a fully white light ring confirms correct installation; flashing yellow means the fit or blade blockage still needs checking.
- If the assembly cannot be fitted or released normally, stop the attempt and check for damage instead of forcing the connection.
Is dried food obstructing the blade or drinking spout?
- After opening the cool Cup and removing the top assembly, wash the Cup with soap and water. Use the supplied Cleaning Brush around the blades, sip hole and vent hole to remove food.
- For the blade area, point the blade downward at an angle and carefully clean and rinse only that area, covering the USB-C port with a thumb or finger. For the drinking spout, point the blade up and use a gentle flow of warm water, still protecting the USB-C port.
- Wipe and dry the assembly and charging port with a clean cloth, then stand the motor upright with the Flip-Top Lid open. Reattach only after cleaning. NEVER submerge the entire Motor Base, Blade, and Lid in water. Do not rinse the complete powered assembly.
- If cleaning the accessible parts does not restore normal movement, stop using the affected part and ask for help with the remaining jam.
Is a red light being mistaken for a mechanical jam?
- A flashing red light can indicate overheating and automatic lockout rather than a physically stuck attachment.
- Discontinue use and allow the blender to cool. If it remains locked after 10 minutes, see our warranty article for assistance.
- Do not try to open the motor housing or remove the blade from its powered assembly to clear a lockout.
Is the blade, Cup or top assembly worn or damaged?
- Inspect the removable Cup and the Motor Base, Blade, and Lid for wear, cracks or a bent blade. Use only attachments made for the NutriBullet Flip.
- Replace a damaged detachable Cup or To-Go Lid with the correct genuine part before using it again.
- If the powered top assembly or its blade is damaged, stop using the blender and request replacement assistance; do not try to repair or separate the blade mechanism yourself.
NutriBullet Flex Portable / Flex Portable McLaren
Gently twist the emptied Cup off the Motor Base after shutdown, charger disconnection and cautious pressure release once completely cool (at least 30 minutes for a warm Cup), then close the Sip Cap and invert the Cup to unscrew the Blade Block clockwise, or unscrew the Sip Lid anticlockwise with its cap closed.
- Stop the cycle with the Power button, turn the blender off, unplug the charger and wait until every blade has stopped.
- If the Cup feels warm, leave it alone for at least 30 minutes and longer if needed; do not blend again while it cools. Once cool, slowly open the Sip Lid with Carry Loop away from your face and body and pour the contents into another container.
- Grip the Motor Base and Cup, then gently twist the Cup off the Motor Base. Do not press downward or grip the Sip Lid while detaching the Cup.
- Close the Sip Cap and stand the vessel upside down on the flat surface of the Sip Lid with Carry Loop. Twist the Blade Block clockwise to remove it from the Cup, keeping clear of the blades.
- To remove the Sip Lid with Carry Loop, keep its Sip Cap closed and twist the Lid anticlockwise.
Are you turning the Blade Block the wrong way or pushing down?
- Check which connection is resisting: the Cup-to-Motor-Base lock, the Blade Block at the bottom of the Cup, or the Sip Lid at the top.
- Use the separate removal directions above; the Blade Block and Sip Lid do not unscrew in the same direction. Hold the Cup and Motor Base for the motor connection, without downward pressure.
- For reassembly, make sure the Blade Block is completely dry, insert it blades-first through the bottom opening and twist steadily to the built-in soft-stop. Some friction is normal at this seal; do not force it past the stop.
- Place the Blade Block and Cup on the Motor Base and gently twist into place. If it does not lock normally, remove and inspect the parts before trying again.
Is pressure holding a warm or sealed Cup?
- Warm ingredients, fizzy ingredients, prolonged blending and food left sealed can build pressure. A warm Cup must not be pulled away from the Motor Base.
- Follow the cooling and cautious Sip Lid opening sequence above, then empty the Cup before removing the Blade Block. Keep the opening aimed away from people.
- If the Cup is still warm after 30 minutes, continue waiting; if the cool Lid still will not open without force, stop.
Are ingredients jammed around the blade?
- Stop blending, turn the blender off and unplug the charger. Wait for the blades to stop and follow the cooling steps above if the Cup feels warm. Check for overfilling, too much ice or insufficient liquid; add enough liquid while staying below MAX, close the Sip Lid securely and try blending again.
- If the blade remains obstructed, stop the cycle and turn the blender off. Wait for the blades to stop and let a warm Cup cool before detaching it from the Motor Base; shake or invert the sealed Cup to loosen the food.
- If necessary, keep the charger unplugged, remove the Motor Base, stand the vessel on its closed Sip Lid and detach the Blade Block. Carefully remove the blockage from the separated parts, avoiding the sharp edges; never put a hand or utensil inside the Cup to clear an obstruction.
- Reassemble the dry Blade Block and Cup, attach them to the Motor Base and test with suitable ingredients below MAX. A blockage that returns needs assistance rather than repeated forcing.
Is the Carry Loop covering the release button or the Sip Cap locked open?
- To open the Sip Spout, flip the Carry Loop away from the Sip Lid Cap, then press the release button.
- If the Sip Cap is locked in its fully open position, gently press it up and away from the Cup to release that lock.
- For removing the complete Sip Lid, first close the Sip Cap, then hold the Carry Loop and Sip Cap area with the nutribullet logo against your palm and pinch the hinge area for grip. Turn the Lid anticlockwise.
- On refitting, the Sip Cap should click when closed and its seal should engage; replace the Lid if its latch or seal is damaged.
Is food or a displaced Lid gasket obstructing the fit?
- After disassembly, hand-wash the Blade Block, Sip Lid with Carry Loop and Blending Cup in warm, soapy water, then rinse. Handle the Blade Block without touching its cutting edges.
- If the Sip Lid gasket moved during washing or drying, remove excess moisture from the gasket area and gently guide the gasket back into position.
- Wipe food from the Motor Base using a damp cloth and dry it. Do not run the Motor Base under water.
- Refit the fully dry Blade Block and Lid and check they seat normally. If the gasket is damaged or the connection still binds, stop using the affected part and obtain the correct replacement or assistance.
Is a part cracked, worn or unsuitable for the Flex?
- Inspect the Cup for cracks or cloudiness and the detachable Blade Block and Sip Lid for wear or damage.
- Use genuine attachments specifically designed for the NutriBullet Flex Portable. Stop using a damaged detachable part and replace it; do not make a different model’s part fit by forcing it.
- If a damaged part cannot be released normally, leave the blender off and ask for help with removal.
NutriBullet GO
Remove the Motor Base by slowly twisting it anticlockwise with the Cup underneath and the opening pointed away from your body, once the light is out, all blades have stopped and the Cup is cool.
- Press the Power button once to stop blending. Wait for the light to go out and all blades to stop before separating anything.
- If the Cup feels warm, let it cool before attempting to detach the blade and Motor Base assembly.
- Turn the blender upside down so the Cup is below the Motor Base, then slowly twist the base anticlockwise to remove it from the Cup, with the opening pointed away from your body.
- When the Motor Base is removed, screw its Blade Cover on for storage so the sharp blade is not exposed.
Is the Cup warm or pressurised?
- Check whether hot ingredients, a carbonated drink, more than one minute of continuous blending, or food left sealed may have built pressure.
- Keep the blender off and let a warm Cup cool before slowly untwisting the base away from your body. Do not run another blend to loosen the thread.
- Use cool or room-temperature ingredients next time, avoid carbonated drinks, and release pressure before leaving any blended mixture in the vessel. If the cooled assembly remains stuck, stop the attempt and request help.
Have food or unsuitable ingredients stopped the blade?
- Ten red flashes indicate food blocking the blades. Switch off and wait for the blade to stop, then use the removal sequence above.
- Remove excess food until all remaining ingredients are below MAX. The NutriBullet GO is not designed for ice or frozen fruit or vegetables; remove those ingredients and any stone-fruit pits, rind or peel.
- Reattach the Cup securely and test with suitable cool ingredients. If the blade still stalls with the load corrected, stop using the blender and ask for assistance.
Is the Cup not properly locked to the base?
- Check that you have the correct NutriBullet GO Cup and that it seats evenly on the base without damage.
- With the Cup upright, lower the inverted base onto its rim and twist the base clockwise until firmly fastened. Press and hold Power for three seconds to wake the blender; flashing blue shows the Cup is secured.
- Flashing red and blue means the Cup is not fully locked. Turn the blender off before correcting the fit; if the connection binds instead of fastening normally, leave it off and inspect the parts.
Is dried food left on the Cup or blade?
- Once the parts are separated, hand-wash the Cup and lid with warm, soapy water and rinse clean.
- Gently rinse the blade area and carefully clean it with a damp sponge or cloth, avoiding the sharp blades. Do not put the base directly under running water.
- Reassemble the cleaned Cup and base using the normal clockwise fit. If accessible food has been removed but the connection still sticks, stop using it and request help.
Is the Cup or blade assembly damaged?
- Inspect the Cup and blade assembly for visible damage and check that the attachments are intended for the NutriBullet GO.
- Stop using a damaged detachable Cup or cover and replace it with the correct part. Do not try to remove the blade from the Motor Base or repair the blender yourself.
- If the powered assembly is damaged or a stuck part cannot be removed normally, take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
NutriBullet Juicer 800W
Release the Locking Handle by pulling it backwards out of the Basin Cover ears and lowering it after switching off, unplugging and waiting for the Sieve to stop, then lift the Pulp Basin straight up with its Cover and Sieve still inside.
- Turn the juicer OFF, unplug it and wait for the motor and Sieve to stop completely.
- Remove the Juice Pitcher from beneath the spout. Close the juice spout with its No-Drip Spout cover.
- Pull the Locking Handle backwards out of the ears on each side of the Basin Cover, then lower the handle.
- Lift the Pulp Basin straight up from the Motor Base with the Basin Cover and Sieve still inside, and take it to the sink.
- Lift the Food Pusher out, lift the Basin Cover vertically off, then gently lift the Sieve vertically from the Pulp Basin, holding its rim and keeping clear of the sharp teeth.
- Empty the Pulp Basin and remove pulp from the inside of the cover with the flat end of the Cleaning Brush. If a part does not lift normally, stop that removal attempt and check the causes below.
Is the Locking Handle still holding the Basin Cover?
- Check both sides of the Basin Cover: the Locking Handle must be clear of both ears before the cover and basin can come away.
- Use the handle-release sequence above instead of twisting the Basin Cover or pulling the Sieve while the basin is still on the Motor Base.
- For refitting, place the basin with its spout aligned to the dimpled side of the base, align the Sieve to the drive coupling and press until it clicks. Fit the cover with its ears aligned to the basin ears, then lock the handle into place.
- The basin should sit securely and the handle should hold both sides of the cover; if either cannot seat normally, check for residue or damage before reconnecting power.
Is food wedged in the Feed Chute?
- If the juicer is running normally and food simply stops descending, use only the supplied Food Pusher with gentle pressure; keep hands and utensils out of the chute.
- If the pusher does not move the food, switch OFF, unplug and wait for the Sieve to stop, then disassemble in the order above to remove the remaining food.
- Restart only after the parts are clean and refitted. Feed pieces gradually and wait for each piece to move into the Sieve before adding more; repeated jamming needs the load checks below.
Are the pieces too large, the chute overloaded or the ingredients unsuitable?
- After switching off and taking the juicer apart, check for large pieces, stone-fruit pits, thick rind or too much produce packed into the chute.
- Cut produce small enough to fit easily, remove citrus rind and large pits, and use fresh rather than frozen fruit or vegetables.
- Reassemble, start the motor before feeding produce, and add food at a pace the juicer can process without hard pressure. If the motor stopped during the jam, leave it unplugged for at least 15 minutes before attempting another run.
Has pulp dried onto the Sieve or blocked its holes?
- When the Sieve is removed, use the Cleaning Brush under running water to clear pulp from its mesh; keep your fingers away from the sharp teeth on its flat disc.
- If dry pulp remains, soak the detached Sieve in hot water for 30 minutes before brushing again. Hand-wash the cover and basin in warm, soapy water; keep the Motor Base out of the sink.
- The holes should be clear of pulp before refitting the Sieve until it clicks into place. If the mesh remains damaged or distorted after cleaning, replace the Sieve instead of trying to reshape it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
Is a part warped, cracked, worn or from a different model?
- Inspect the Sieve for torn, crinkled or deformed mesh, and check the basin, cover and their locking points for damage. A damaged Sieve must not be used.
- Replace any damaged detachable part with the correct genuine part for the product code on the juicer. Do not use a dishwasher sterilise cycle, which may deform removable parts.
- If an intact part still refuses to release after the correct unlock and removal order, leave the juicer unplugged and request assistance rather than attempting repairs.
NutriBullet Juicer 800W 2.0
Release the Locking Handle by pulling it backwards out of the Basin Cover ears and lowering it after switching off, unplugging and waiting for the Sieve to stop, then lift the Pulp Basin straight up with its Cover and Sieve still inside.
- Turn the juicer off with the Power Button, unplug it and wait for the motor and Sieve to stop completely.
- Remove the Juice Pitcher from beneath the spout. Turn the No-Drip Spout upward to prevent drips.
- Pull the Locking Handle backwards out of the ears on each side of the Basin Cover, then lower the handle.
- Lift the Pulp Basin straight up from the Motor Base with the Basin Cover and Sieve still inside, and take it to the sink.
- Lift the Food Pusher out, lift the Basin Cover vertically off, then gently lift the Sieve vertically from the Pulp Basin, holding its rim and keeping clear of the sharp teeth.
- Empty the Pulp Basin and remove pulp from the inside of the cover with the flat end of the Cleaning Brush. If a part does not lift normally, stop that removal attempt and check the causes below.
Is the Locking Handle still holding the Basin Cover?
- Check both sides of the Basin Cover: the Locking Handle must be clear of both ears before the cover and basin can come away.
- Use the handle-release sequence above instead of twisting the Basin Cover or pulling the Sieve while the basin is still on the Motor Base.
- For refitting, place the basin with its spout aligned to the dimpled side of the base, align the Sieve to the drive coupling and press until it clicks. Fit the cover with its ears aligned to the basin ears, then lock the handle into place.
- The basin should sit securely and the handle should hold both sides of the cover; if either cannot seat normally, check for residue or damage before reconnecting power.
Is food wedged in the Feed Chute?
- If the juicer is running normally and food simply stops descending, use only the supplied Food Pusher with gentle pressure; keep hands and utensils out of the chute.
- If the pusher does not move the food, switch OFF, unplug and wait for the Sieve to stop, then disassemble in the order above to remove the remaining food.
- Restart only after the parts are clean and refitted. Feed pieces gradually and wait for each piece to move into the Sieve before adding more; repeated jamming needs the load checks below.
Are the pieces too large, the chute overloaded or the ingredients unsuitable?
- After switching off and taking the juicer apart, check for large pieces, stone-fruit pits, thick rind or too much produce packed into the chute.
- Cut produce small enough to fit easily, remove citrus rind and large pits, and use fresh rather than frozen fruit or vegetables.
- Reassemble, start the motor before feeding produce, and add food at a pace the juicer can process without hard pressure. If the motor stopped during the jam, leave it unplugged for at least 15 minutes before attempting another run.
Has pulp dried onto the Sieve or blocked its holes?
- When the Sieve is removed, use the Cleaning Brush under running water to clear pulp from its mesh; keep your fingers away from the sharp teeth on its flat disc.
- If dry pulp remains, soak the detached Sieve in hot water for 30 minutes before brushing again. Hand-wash the cover and basin in warm, soapy water; keep the Motor Base out of the sink.
- The holes should be clear of pulp before refitting the Sieve until it clicks into place. If the mesh remains damaged or distorted after cleaning, replace the Sieve instead of trying to reshape it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
Is a part warped, cracked, worn or from a different model?
- Inspect the Sieve for torn, crinkled or deformed mesh, and check the basin, cover and their locking points for damage. A damaged Sieve must not be used.
- Replace any damaged detachable part with the correct genuine part for the product code on the juicer. Do not use a dishwasher sterilise cycle, which may deform removable parts.
- If an intact part still refuses to release after the correct unlock and removal order, leave the juicer unplugged and request assistance rather than attempting repairs.
NutriBullet Cold Press Slow Juicer
Turn the Juice Bowl Cover anticlockwise to unlock and lift it off after switching off, unplugging, complete cooling and waiting for all parts to stop, then remove the Auger and lift the Juice Bowl off the Motor Base.
- Switch the power to OFF, unplug the juicer and let it cool completely. Wait for the motor and all parts of the grinding assembly to stop.
- Remove the Juice Container, close the juice spout with its spout cover, and remove the Pulp Container.
- Twist the Juice Bowl Cover anticlockwise to unlock it, then lift it off.
- Remove the Auger from the bowl, then lift the Juice Bowl off the Motor Base. Lift the Rotating Bowl Brush and Juicing Screen out together and slide the brush downwards to separate it from the screen.
- Remove the Food Pusher from the feed chute. If the lid or auger resists, leave the parts in place and use the matching food-jam or difficult-disassembly check below.
Did the juicer finish running but the parts are difficult to separate?
- If the fully assembled, intact juicer still runs, trapped food in the Auger and Juicing Screen may be making disassembly difficult. After finishing a batch, let it process the remaining food for about 30 seconds without adding more food.
- The guide also suggests pouring some water into the feed chute after juicing to help clear the remaining food. This is a finishing step while food remains to be processed, not a reason to run an empty juicer.
- Now switch OFF, unplug, cool completely and use the removal order above. If the parts still will not separate, stop trying and ask for assistance.
Has the juicer jammed and stopped operating?
- For a food jam, first make sure the intact juicer is fully reassembled with its lid locked and both containers in place. Set the power switch to OFF, wait for the Auger to stop completely, and reconnect power if the juicer was unplugged; press the RESET switch on the bottom of the Motor Base.
- After confirming the Auger is completely still, press and hold the power switch at REV for a few seconds. Return the switch to OFF and wait for the Auger to stop completely before switching to ON. Always pass through OFF and wait for a full stop between forward and reverse operation; keep the lid locked and hands out of the feed chute.
- If reverse does not clear the jam, switch OFF, unplug and wait for everything to stop and cool. Remove the food by disassembling the juicer, then clean and reassemble before trying again.
- If the juicer remains jammed or any part cannot be released normally, leave it unplugged.
Is food lodged in the feed chute or packed in too tightly?
- Use only the Food Pusher to move food down the chute while the assembled juicer is operating normally. Do not use fingers, utensils or hard pressure.
- If the food does not move, stop and follow the jam or disassembly sequence instead of packing more produce on top.
- Before refilling, cut pieces small enough to pass easily; slice foods with harder fibres and cut long celery or kale stems into roughly 10 cm pieces. Roll leafy vegetables and alternate soft produce with firmer produce.
- Wait until the previous pieces have moved through before adding the next pieces. If repeated blockages continue with correctly prepared food, stop and inspect the Auger and Juicing Screen.
Have hard pits, frozen produce or foods with little juice entered the auger?
- After switching OFF and removing the parts, check for pits, hard fruit cores, frozen pieces, or low-juice foods such as banana, avocado and coconut.
- Remove stones and hard cores, thaw frozen produce before juicing, and avoid hard fruits or thick vegetables rich in fibre and starch that the guide excludes.
- Refit only undamaged parts and restart with suitable prepared produce. If the Auger is damaged or still binds, do not run it again.
Has pulp dried onto the screen or blocked the pulp spout?
- Wash the detached parts in warm, soapy water. Use the small Cleaning Brush under running water on the Juicing Screen; wash the Auger by hand with a soft cloth rather than in a dishwasher.
- For the pulp spout, pull out the pulp plug and use the narrow end of the Cleaning Brush to remove trapped pulp, then run water through the bowl and spout.
- If pulp has dried hard onto a removable part, soak that detached part in hot water for 30 minutes to soften it. Keep the Motor Base dry apart from a damp-cloth wipe and avoid metal scourers.
- Before reassembly, return the pulp plug to its correct position in the pulp spout and let the cleaned parts dry thoroughly. The mesh and spout should be clear; do not continue if a damaged part still binds.
Are the screen, auger or lid being refitted out of position?
- With power disconnected, seat the Juice Bowl on the Motor Base. Fit the Juicing Screen into the Rotating Bowl Brush, then put both into the bowl; turn the assembly slightly if needed to seat it.
- Put the Auger into the screen on the centre axis, turning and pressing its head until it sits securely.
- Place the cover with its unlocked symbol aligned to the bowl arrow, then turn clockwise until the locked symbol aligns with the bowl’s triangle. To remove it, turn anticlockwise before lifting.
- If the parts will not seat in that order, lift them back out and check for trapped food or damage instead of using the lid to force the Auger down.
Is the Auger or another removable part damaged?
- Inspect the Auger and other separated parts after clearing food. Do not use a damaged Auger or attachments that are not recommended for the NutriBullet Cold Press Slow Juicer.
- Replace a damaged detachable part with the correct genuine replacement before reassembly. If a damaged piece remains trapped, leave it in place and request removal assistance.
- If the machine stopped because it overheated rather than because food was physically jammed, unplug it and allow at least 15 minutes to cool before another attempt.
NutriBullet Juicer Pro 1000W
Release the Locking Handle by pulling it backwards out of the Basin Cover ears and lowering it after switching off, unplugging and waiting for the Sieve to stop, then lift the Pulp Basin straight up with its Cover and Sieve still inside.
- Turn the juicer OFF, unplug it and wait for the motor and Sieve to stop completely.
- Remove the Juice Pitcher from beneath the spout. Close the juice spout with the No-Drip Spout cover.
- Pull the Locking Handle backwards out of the ears on each side of the Basin Cover, then lower the handle.
- Lift the Pulp Basin straight up from the Motor Base with the Basin Cover and Sieve still inside, and take it to the sink.
- Lift the Food Pusher out, lift the Basin Cover vertically off, then gently lift the Sieve vertically from the Pulp Basin, holding its rim and keeping clear of the sharp teeth.
- Empty the Pulp Basin and remove pulp from the inside of the cover with the flat end of the Cleaning Brush. If a part does not lift normally, stop that removal attempt and check the causes below.
Is the Locking Handle still holding the Basin Cover?
- Check both sides of the Basin Cover: the Locking Handle must be clear of both ears before the cover and basin can come away.
- Use the handle-release sequence above instead of twisting the Basin Cover or pulling the Sieve while the basin is still on the Motor Base.
- For refitting, place the basin with its spout aligned to the dimpled side of the base, align the Sieve to the drive coupling and press until it clicks. Fit the cover with its ears aligned to the basin ears, then lock the handle into place.
- The basin should sit securely and the handle should hold both sides of the cover; if either cannot seat normally, check for residue or damage before reconnecting power.
Is food wedged in the Feed Chute?
- If the juicer is running normally and food simply stops descending, use only the supplied Food Pusher with gentle pressure; keep hands and utensils out of the chute.
- If the pusher does not move the food, switch OFF, unplug and wait for the Sieve to stop, then disassemble in the order above to remove the remaining food.
- Restart only after the parts are clean and refitted. Feed pieces gradually and wait for each piece to move into the Sieve before adding more; repeated jamming needs the load checks below.
Is the narrow inner Food Pusher locked inside the wide pusher?
- Remove the complete Food Pusher from the chute after the motor stops. Grip the outer top edge with one hand and the bottom with the other.
- Twist the top clockwise to unlock and remove the narrow inner pusher. Leave the outer part in the chute for narrow produce, or use the full pusher for the wider chute.
- If food is caught between the two pusher sections, hand-wash the released parts with warm, soapy water and rinse them; replace a damaged pusher rather than forcing its locking parts. Buy a replacement food pusher (New Zealand).
Are the pieces too large, the chute overloaded or the ingredients unsuitable?
- After switching off and taking the juicer apart, check for large pieces, stone-fruit pits, thick rind or too much produce packed into the chute.
- Cut produce small enough to fit easily, remove citrus rind and large pits, and use fresh rather than frozen fruit or vegetables. Do not juice thicker foods with little juice, such as banana or avocado.
- Reassemble, start the motor before feeding produce, and add food at a pace the juicer can process without hard pressure. If the motor stopped during the jam, leave it unplugged for at least 15 minutes before attempting another run.
Has pulp dried onto the Sieve or blocked its holes?
- When the Sieve is removed, use the Cleaning Brush under running water to clear pulp from its mesh; keep your fingers away from the sharp teeth on its flat disc.
- If dry pulp remains, soak the detached Sieve in hot water for 30 minutes before brushing again. Hand-wash the cover and basin in warm, soapy water; keep the Motor Base out of the sink.
- The holes should be clear of pulp before refitting the Sieve until it clicks into place. If the mesh remains damaged or distorted after cleaning, replace the Sieve instead of trying to reshape it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
Is a part warped, cracked, worn or from a different model?
- Inspect the Sieve for torn, crinkled or deformed mesh, and check the basin, cover and their locking points for damage. A damaged Sieve must not be used.
- Replace any damaged detachable part with the correct genuine part for the product code on the juicer. Do not use a dishwasher sterilise cycle, which may deform removable parts.
- If an intact part still refuses to release after the correct unlock and removal order, leave the juicer unplugged and request assistance rather than attempting repairs.
NutriBullet Cold Press Batch Juicer
Unlock the Hopper by opening its Lid and turning its handle anticlockwise until the arrows no longer align after switching off, unplugging and waiting for the Auger to stop, then lift off the Hopper, pull the Auger straight up and lift off the Juicing Bowl.
- Turn the Dial to OFF, unplug the juicer and wait for the Auger and motor to stop completely.
- Open the Lid, grasp the Hopper handle and turn the Hopper anticlockwise until its arrows are no longer aligned. Lift the Hopper off.
- Pull the Auger straight up from the Juicing Bowl, then lift the bowl up and off the Motor Base.
- Empty the Hopper and Juicing Bowl before cleaning. If a part will not release in this order, keep the juicer switched off while you check the cause below.
Is the Lid closed or the Hopper still locked?
- Check that the Lid is open before attempting to turn the Hopper. The Hopper has a twist lock and is not removed by pulling against that lock.
- Use the anticlockwise unlock action above before lifting. If it does not turn normally, inspect the contents and use the food-jam check; do not use the handle to wrench the connection.
- For refitting, seat the bowl with its spouts aligned to the Motor Base notches, press the Auger fully down, and with the Lid open twist the Hopper clockwise until the orange dot is hidden. Close the Lid only after the Hopper is fitted.
Is the Auger not fully seated under the Hopper?
- If the Hopper is hard to fit or its Lid will not close after a cleaning attempt, unplug the juicer and remove the Hopper again.
- Place the Auger in the centre of the bowl and press down until it touches the bottom and locks into position. An incorrectly positioned Auger prevents the Hopper from closing.
- Refit the Hopper and close the Lid without forcing it. If the Auger cannot seat, check underneath it for food or damage before another attempt.
Are ingredients stuck around the Auger?
- For a food jam with no damaged parts, keep the Dial at OFF while reassembling the Auger, Hopper and collecting cups; close the Lid, then reconnect the power. Turn the Dial left to REVERSE to briefly move the Auger backwards and release the ingredients.
- If food remains caught, return the Dial to OFF, unplug and wait for the motor to stop before removing the Hopper and Auger with the steps above.
- Use the supplied 2-in-1 Pusher and Scraper Tool for food in the Hopper; never put your hand, fingers or another utensil into an attached Hopper.
- Clean the released parts and reassemble. If reverse and cleaning do not clear the jam, keep the juicer unplugged and request assistance.
Is the Hopper overloaded or filled with unsuitable food?
- Check for produce packed tightly into the Hopper, pieces that do not fit easily, hard pits, frozen ingredients or low-water foods such as banana, avocado, coconut or rhubarb.
- After disassembly, remove unsuitable ingredients. Cut pieces to fit without hard pushing, peel as needed and remove citrus rind and large stone-fruit pits before reloading.
- Feed the prepared food without overloading or excessive pressure. If the motor stopped from overheating, unplug the juicer and let it cool for at least 15 minutes before trying again.
Has dried pulp built up in the Auger, Hopper or bowl?
- Rinse the emptied removable parts and use the Cleaning Brush to scrub the Auger under running water. Hand-wash the Hopper and Juicing Bowl in warm, soapy water.
- Clean under the Juicing Bowl, including the Silicone Cover, spouts and Spout Cover. Push the Silicone Cover firmly back until it sits flush after washing.
- Use a damp cloth only on the Motor Base and avoid metal scourers or abrasive pads. Refit the clean Auger and Hopper using the alignment steps above; if a connection still resists, inspect it for deformation.
Is a removable part bent, cracked or heat-deformed?
- Inspect the Auger before each use and check the Hopper and bowl for cracks or deformation. Do not use a bent, cracked or otherwise damaged part.
- Stop using and replace the affected detachable part with the correct genuine replacement. Do not use boiling water, steam or a dishwasher sterilise cycle to try to release a stuck connection.
- If the damaged part cannot be removed normally, leave the juicer off and ask for assistance rather than attempting to repair it.
NutriBullet CrispLite Air Fryer 6L
Pull the Cooking Basket slowly out by its handle after the air fryer has stopped, been unplugged and cooled thoroughly, then remove the food with a utensil and take out the 3-in-1 Tray; stop if a part resists normal removal.
- Press and hold the Power button until the air fryer turns off. Wait until the cooking action has stopped, unplug and let all parts cool thoroughly.
- Hold the Cooking Basket handle and remove the Cooking Basket slowly from the base; keep your face away from any remaining steam.
- With the Cooking Basket out and cool, remove the food with a utensil, then take out the 3-in-1 Tray. Do not yank a part that resists removal.
Is the tray sitting unevenly?
- Once the Cooking Basket is removed, empty it and check the position of the removable tray.
- Refit the tray securely so it sits level at the bottom of the Cooking Basket.
- Reinsert the empty, dry Cooking Basket by its handle until it is fully seated in the base. If it cannot seat normally, leave the appliance off for help.
Is food packed too high in the Cooking Basket?
- After you have safely removed the Cooking Basket, check for food packed up to the rim.
- Remove excess food with a utensil and divide it into smaller batches, leaving at least 50 mm between the food and the top of the Cooking Basket.
- Keep ingredients inside the basket and away from the heating element; if you cannot remove the basket normally, do not reach inside the base to clear it.
Is cooked-on food left on the removable parts?
- Wash the removed Cooking Basket and 3-in-1 Tray in warm soapy water and rinse; the top rack of the dishwasher is also allowed.
- Do not use metal or abrasive cleaning tools or oven cleaner on the ceramic-coated basket or tray.
- Wipe residue from the cooled base interior with a warm cotton cloth, then dry it with a dry cloth. NEVER submerge the main unit in water.
- Dry all parts thoroughly before refitting; if a clean part still will not come out or fit correctly, stop trying to force it.
Has a part warped or become damaged?
- Inspect the accessible Cooking Basket and removable tray for visible damage or distortion.
- Stop using a damaged detachable part and replace it with the correct genuine part before using the air fryer again.
- Avoid the dishwasher sanitise cycle: its heat can warp plastic. If the base or the attachment mounting is damaged, do not attempt a home repair.
Does the attachment belong to this air fryer?
- Check that the basket and tray were supplied for the NutriBullet CrispLite Air Fryer 6L or are the specified genuine replacements.
- Do not try to fit a tray or basket from another air fryer. Refit only the correct part in the Cooking Basket arrangement described above.
- If the original attachment still remains trapped after cooling, leave the air fryer unplugged and request assistance.
NutriBullet XXL Digital Air Fryer 7L
Pull the Cooking Basket slowly out by its handle after the air fryer has stopped, been unplugged and cooled thoroughly, then remove the food with a utensil and take out the Crisping Tray; stop if a part resists normal removal.
- Press Start/Stop to stop cooking. Wait until the cooking action has stopped, unplug and let all parts cool thoroughly.
- Hold the Cooking Basket handle and remove the Cooking Basket slowly from the base; keep your face away from any remaining steam.
- With the Cooking Basket out and cool, remove the food with a utensil, then take out the Crisping Tray. Do not yank a part that resists removal.
Is the tray sitting unevenly?
- Once the Cooking Basket is removed, empty it and check the position of the removable tray.
- Refit the tray securely so it sits level at the bottom of the Cooking Basket.
- Reinsert the empty, dry Cooking Basket by its handle until it is fully seated in the base. If it cannot seat normally, leave the appliance off for help.
Is food packed too high in the Cooking Basket?
- After you have safely removed the Cooking Basket, check for food packed up to the rim.
- Remove excess food with a utensil and divide it into smaller batches, leaving at least 50 mm between the food and the top of the Cooking Basket.
- Keep ingredients inside the basket and away from the heating element; if you cannot remove the basket normally, do not reach inside the base to clear it.
Is cooked-on food left on the removable parts?
- Wash the removed Cooking Basket and Crisping Tray in warm soapy water and rinse; the top rack of the dishwasher is also allowed.
- Use no metal or abrasive cleaning tools on the removable cooking parts.
- Wipe residue from the cooled base interior with a warm cotton cloth, then dry it with a dry cloth. NEVER submerge the main unit in water.
- Dry all parts thoroughly before refitting; if a clean part still will not come out or fit correctly, stop trying to force it.
Has a part warped or become damaged?
- Inspect the accessible Cooking Basket and removable tray for visible damage or distortion.
- Stop using a damaged detachable part and replace it with the correct genuine part before using the air fryer again.
- Avoid the dishwasher sanitise cycle: its heat can warp plastic. If the base or the attachment mounting is damaged, do not attempt a home repair.
Does the attachment belong to this air fryer?
- Check that the basket and tray were supplied for the NutriBullet XXL Digital Air Fryer 7L or are the specified genuine replacements.
- Do not try to fit a tray or basket from another air fryer. Refit only the correct part in the Cooking Basket arrangement described above.
- If the original attachment still remains trapped after cooling, leave the air fryer unplugged and request assistance.
NutriBullet Twin Drawer Air Fryer
Pull the Cooking Drawer slowly out by its handle after both drawers have stopped, the air fryer has been unplugged and all parts have cooled thoroughly, then remove the food with a utensil and take out the Crisping Tray; stop if a part resists normal removal.
- Select the drawer with L or R, then hold Start/Stop until its display turns off; stop the other drawer too before unplugging. Wait until the cooking action has stopped, unplug and let all parts cool thoroughly.
- Hold the Cooking Drawer handle and remove the Cooking Drawer slowly from the base; keep your face away from any remaining steam.
- With the Cooking Drawer out and cool, remove the food with a utensil, then take out the Crisping Tray. Do not yank a part that resists removal.
Is the tray sitting unevenly?
- Once the Cooking Drawer is removed, empty it and check the position of the removable tray.
- Refit the tray securely so it sits level at the bottom of the Cooking Drawer.
- Reinsert the empty, dry Cooking Drawer by its handle until it is fully seated in the base. If it cannot seat normally, leave the appliance off for help.
Is food packed too high in the Cooking Drawer?
- After you have safely removed the Cooking Drawer, check for food packed up to the rim.
- Remove excess food with a utensil and divide it into smaller batches, leaving at least 50 mm between the food and the top of the Cooking Drawer.
- Keep ingredients inside the basket and away from the heating element; if you cannot remove the basket normally, do not reach inside the base to clear it.
Is cooked-on food left on the removable parts?
- Wash the removed Cooking Drawer and Crisping Tray in warm soapy water and rinse; the top rack of the dishwasher is also allowed.
- Use no metal or abrasive cleaning tools on the removable cooking parts.
- Wipe residue from the cooled base interior with a warm cotton cloth, then dry it with a dry cloth. NEVER submerge the main unit in water.
- Dry all parts thoroughly before refitting; if a clean part still will not come out or fit correctly, stop trying to force it.
Has a part warped or become damaged?
- Inspect the accessible Cooking Drawer and removable tray for visible damage or distortion.
- Stop using a damaged detachable part and replace it with the correct genuine part before using the air fryer again.
- Avoid the dishwasher sanitise cycle: its heat can warp plastic. If the base or the attachment mounting is damaged, do not attempt a home repair.
Does the attachment belong to this air fryer?
- Check that the basket and tray were supplied for the NutriBullet Twin Drawer Air Fryer or are the specified genuine replacements.
- Do not try to fit a tray or basket from another air fryer. Refit only the correct part in the Cooking Drawer arrangement described above.
- If the original attachment still remains trapped after cooling, leave the air fryer unplugged and request assistance.
NutriBullet CrispLite Vision Air Fryer 8L
Pull the Cooking Basket slowly out by its handle after the air fryer has stopped, been unplugged and cooled thoroughly, then remove the food with a utensil and take out the 3-in-1 Tray; stop if a part resists normal removal.
- Press and hold the Power button until the air fryer turns off. Wait until the cooking action has stopped, unplug and let all parts cool thoroughly.
- Hold the Cooking Basket handle and remove the Cooking Basket slowly from the base; keep your face away from any remaining steam.
- With the Cooking Basket out and cool, remove the food with a utensil, then take out the 3-in-1 Tray. Do not yank a part that resists removal.
Is the tray sitting unevenly?
- Once the Cooking Basket is removed, empty it and check the position of the removable tray.
- Refit the tray securely so it sits level at the bottom of the Cooking Basket.
- Reinsert the empty, dry Cooking Basket by its handle until it is fully seated in the base. If it cannot seat normally, leave the appliance off for help.
Is food packed too high in the Cooking Basket?
- After you have safely removed the Cooking Basket, check for food packed up to the rim.
- Remove excess food with a utensil and divide it into smaller batches, leaving at least 50 mm between the food and the top of the Cooking Basket.
- Keep ingredients inside the basket and away from the heating element; if you cannot remove the basket normally, do not reach inside the base to clear it.
Is cooked-on food left on the removable parts?
- Wash the removed Cooking Basket and 3-in-1 Tray in warm soapy water and rinse; the top rack of the dishwasher is also allowed.
- Do not use metal or abrasive cleaning tools or oven cleaner on the ceramic-coated basket or tray.
- Wipe residue from the cooled base interior with a warm cotton cloth, then dry it with a dry cloth. NEVER submerge the main unit in water.
- Dry all parts thoroughly before refitting; if a clean part still will not come out or fit correctly, stop trying to force it.
Has a part warped or become damaged?
- Inspect the accessible Cooking Basket and removable tray for visible damage or distortion.
- Stop using a damaged detachable part and replace it with the correct genuine part before using the air fryer again.
- Avoid the dishwasher sanitise cycle: its heat can warp plastic. If the base or the attachment mounting is damaged, do not attempt a home repair.
Does the attachment belong to this air fryer?
- Check that the basket and tray were supplied for the NutriBullet CrispLite Vision Air Fryer 8L or are the specified genuine replacements.
- Do not try to fit a tray or basket from another air fryer. Refit only the correct part in the Cooking Basket arrangement described above.
- If the original attachment still remains trapped after cooling, leave the air fryer unplugged and request assistance.
NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L
Pull the Cooking Basket slowly out by its handle after the air fryer has stopped, been unplugged and cooled thoroughly, then remove the food with a utensil and take out the Wire Rack followed by the Crisping Tray; stop if a part resists normal removal.
- Press and hold the Power button until the air fryer turns off. Wait until the cooking action has stopped, unplug and let all parts cool thoroughly.
- Hold the Cooking Basket handle and remove the Cooking Basket slowly from the base; keep your face away from any remaining steam.
- With the Cooking Basket out and cool, remove the food with a utensil, then take out the Wire Rack followed by the Crisping Tray. Do not yank a part that resists removal.
Is the tray sitting unevenly?
- Once the Cooking Basket is removed, empty it and check the position of the removable tray.
- For the two-level setup, take out the Wire Rack before reseating the Crisping Tray flat at the bottom; replace the rack with its handles facing up.
- Reinsert the empty, dry Cooking Basket by its handle until it is fully seated in the base. If it cannot seat normally, leave the appliance off for help.
Is food packed too high in the Cooking Basket?
- After you have safely removed the Cooking Basket, check for food packed up to the rim.
- Remove excess food with a utensil and divide it into smaller batches, leaving at least 50 mm between the food and the top of the Cooking Basket.
- Keep ingredients inside the basket and away from the heating element; if you cannot remove the basket normally, do not reach inside the base to clear it.
Is cooked-on food left on the removable parts?
- Wash the removed Cooking Basket and Crisping Tray and Wire Rack in warm soapy water and rinse; the top rack of the dishwasher is also allowed.
- Use no metal or abrasive cleaning tools on the removable cooking parts.
- Wipe residue from the cooled base interior with a warm cotton cloth, then dry it with a dry cloth. NEVER submerge the main unit in water.
- Dry all parts thoroughly before refitting; if a clean part still will not come out or fit correctly, stop trying to force it.
Has a part warped or become damaged?
- Inspect the accessible Cooking Basket and removable tray for visible damage or distortion.
- Stop using a damaged detachable part and replace it with the correct genuine part before using the air fryer again.
- Avoid the dishwasher sanitise cycle: its heat can warp plastic. If the base or the attachment mounting is damaged, do not attempt a home repair.
Does the attachment belong to this air fryer?
- Check that the basket and tray were supplied for the NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L or are the specified genuine replacements.
- Do not try to fit a tray or basket from another air fryer. Refit only the correct part in the Cooking Basket arrangement described above.
- If the original attachment still remains trapped after cooling, leave the air fryer unplugged and request assistance.
NutriBullet Immersion Blender 800W
For NutriBullet Immersion Blender 800W NBI07110, switch off, unplug and wait for all movement to stop, then rotate the motor body to unlock it and lift it away from the attachment. If the connection will not release normally, leave it intact and request removal help.
- For NutriBullet Immersion Blender 800W NBI07110, release the Low-speed or High-speed power button, wait until the attachment stops, and unplug the motor body.
- Lift the blending arm or whisk out of the mixing vessel after motion stops; let a warm chopping bowl cool completely before opening it away from your body.
- Rotate the motor body to unlock it, then lift it away from the blending arm, whisk attachment or chopping bowl attachment.
- Separate the whisk from its holder, or remove the chopping bowl lid and S-blade; hold the S-blade only by its upper plastic section. The blending arm stays as one piece.
Is the attachment still secured to the motor body?
- Keep the unplugged motor body and attachment supported while separating them; do not try to take apart the single-piece blending arm.
- When refitting the blending arm or whisk holder, insert the motor body, push down and turn clockwise until locked; for the chopper, seat the S-blade on the centre pin, fit the lid to the motor body, then lock the lid onto the bowl.
Is suction holding the blending arm against the bottom of the vessel?
- Release the power button and wait until the attachment stops before lifting the blending arm from the mixture; unplug before handling the attachment.
- For the next blend, start on Low-speed to prevent suction at the bottom of the vessel; switch to High-speed only after the ingredients have broken down.
Has an overly thick mixture stopped the blade or whisk?
- With power disconnected and the attachment stopped, remove some mixture or loosen it with water or another suitable liquid; do not use your fingers near the blade.
- Securely refit the attachment, position the blending arm or whisk in the mixture or lock the chopper lid, and reconnect power before testing. If the motor still will not operate, release the button, unplug, wait for all movement to stop and disassemble; reassemble and reconnect only after the attachments are properly locked for another attempt.
Is food residue caught around the cutting area?
- Rinse the detached blade or whisk cutting area with warm water, keeping your hands away from sharp edges.
- Clean the chopping bowl, cup, whisk and S-blade with warm soapy water, then dry before refitting; they should be free of visible buildup.
- Do not soak the blending arm, whisk holder or chopping bowl lid or put them in the dishwasher; wipe the motor body with a damp cloth only. NEVER submerge the main unit in water.
Is the chopping bowl warm or pressurised?
- Allow the contents to settle and the bowl to cool completely before carefully separating the lid; direct the opening away from your body.
- Avoid carbonated or effervescent ingredients and long continuous chopping; blade friction can heat the contents when chopping runs longer than one minute.
Was the attachment removed before it stopped, or is a fitting damaged?
- Inspect the attachment connection and S-blade coupling after disassembly; damage can occur if the chopping container is removed before the motor stops.
- Stop using a damaged detachable attachment and replace it before refitting; do not keep running an attachment whose connection will not lock securely.
If the attachment connection still will not release, leave the Immersion Blender unplugged and ask for model-specific removal help.
NutriBullet EveryGrain Cooker
Press the Cooker Lid's round opening button, then lift out the Steaming Basket and Cooking Pot by their handles with oven mitts, only after switching off, disconnecting power and allowing the cooker to cool.
- Press the power button to switch off, unplug from the wall and detach the power cord from the Cooker Base; let the cooker cool before taking off parts.
- Press the round button at the front of the Cooker Lid to open it.
- Lift out the Steaming Basket, if fitted, then the Cooking Pot; use the handles and oven mitts when lifting these parts.
- Empty the removed pot or basket before cleaning them; keep water out of the Cooker Base. NEVER submerge the main unit in water.
Is the cooker lid still latched?
- Use the lid’s opening button rather than pulling on the closed Cooker Lid; it should open and remain open.
- When closing it again, push the lid fully down until it clicks; if the release button does not open the lid, stop using the cooker and request help.
Is the steaming basket sitting unevenly in the pot?
- After cooling, remove the basket and check the pot rim and seating area for food; clean before refitting.
- Place the Cooking Pot level on the inner heating plate, then lower the basket into its top; the basket should sit level and drop in easily without force.
Is stuck food holding onto the inside of the cooking pot?
- Soak the inside of the removed Cooking Pot with water to loosen the food; warm soapy water can help.
- For stubborn residue, apply dishwashing liquid directly and leave it for a few minutes before soaking again; hand-wash the pot to preserve its nonstick coating.
- Wash the Steaming Basket separately and wipe the fully cooled heating plate with a damp cloth; do not use steel wool on the pot or sealing parts.
Is a removable part damaged or no longer seating properly?
- Inspect the pot and basket after removal and cleaning; a replacement must be designed for NutriBullet EveryGrain Cooker.
- Stop using a damaged detachable part and replace it; if the pot or basket remains trapped after cooling, leave it in place and request removal help.
NutriBullet Food Processor
Turn the Work Bowl handle anticlockwise and lift the bowl off the base, then turn its Lid anticlockwise to remove it, only after switching off, unplugging and waiting for the blade or disc to stop.
- Press OFF, wait until the blade or disc stops, then unplug the Motor Base.
- Turn the Work Bowl handle anticlockwise to unlock it, lift the Work Bowl off the base and place it on a flat surface.
- Turn the Work Bowl Lid anticlockwise and lift it off; handle the blade or disc by its plastic centre and remove it before removing food.
- For the Inner Pusher, turn the circular Pusher Cap clockwise and lift it out; remove the Blade Adaptor after the blade or disc is out.
Is the bowl, lid or pusher still locked?
- Release the correct connection using the sequence above; the Work Bowl and Work Bowl Lid lock separately.
- To refit, turn the lid clockwise until its markings line up with the handle, then put the bowl on the base and turn clockwise until it clicks.
Is a piece or cluster of food blocking the feed chute?
- With the motor stopped and power disconnected, remove the Work Bowl Lid so the blocked chute is away from the moving mechanism.
- Use the supplied Food Pusher, a spatula or spoon to remove the trapped food from the detached lid; do not force the blockage further into an assembled machine.
- Refit the blade or disc, lock the cleared lid and bowl into place, then reconnect power before starting the processor; feed smaller amounts and let food move naturally, using only the Food Pusher during operation.
Has processed food built up underneath the disc?
- Check whether processed food reaches just below the disc; this can stop food travelling down the chute.
- Remove the disc by its plastic hub and empty the Work Bowl with a spatula or spoon; refit the disc and lid before processing another batch.
Is the blade or disc fitted in the wrong position?
- Remove the blade or disc before emptying the bowl; do not tilt the bowl to drop a sharp attachment into your hand.
- Seat the Blade Adaptor firmly on the central shaft; for slicing or shredding, align the disc and adaptor markings so the disc sits in the higher operating position, not the lower storage position.
- For the Spiralizer Disc, align its notches with the tabs near the bowl top and position FRONT towards the front of the Motor Base, directly under the feed chute.
Is dried food collecting around the removable parts or base actuator?
- Wash the removed bowl, lid, pusher and attachments with warm soapy water; clean after each use so food does not dry on the fittings.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area if necessary; do not remove components from the base.
- Refit only clean parts; avoid steel wool and dishwasher heat or sanitise cycles, which can damage or warp them.
Are the bowl, lid or cutting attachments damaged?
- Look for damage to the bowl, lid, disc or blade after clearing the food; excessive feed pressure can damage the bowl or stop the blade.
- Stop using the damaged detachable part and replace it with the correct genuine part; if the lock remains stuck on intact parts, request help rather than forcing it.
NutriBullet Chill
For NBD07100AW, hold the Cup Release Button while turning the Pint Cup anticlockwise after the programme has finished or been cancelled, the Blade has stopped in its home position and power is off and unplugged.
- For NutriBullet Chill NBD07100AW, let the programme finish, or hold START/STOP for 2 seconds to cancel and return the Blade to its home position; wait for the Blade to stop fully.
- Switch off and unplug before disassembly, then push and hold the Cup Release Button while turning the Pint Cup anticlockwise to release it from the Motor Base.
- Hold the Pint Cup and Blade Block with both hands; do not carry the assembly by the Blade Shaft, which can be hot.
- Turn the Blade Block anticlockwise and lift it carefully from the Pint Cup, keeping your hands clear of the Blade.
- Before adjusting a warm Blade Shaft, run the Shaft of the removed Blade Block under cool water; support the Blade Block by its plastic grip.
Are you holding the cup release button while turning?
- A paused programme is not the same as a completed or cancelled programme: finish or cancel it so the Blade returns home before release.
- Keep the release button pressed throughout the anticlockwise turn; the Pint Cup should then disengage so the assembly can be lifted.
Is the blade shaft out of its home position?
- If the centre button flashes red after installation, first make sure the Blade and Blade Block are correctly fitted to the Pint Cup and the complete Cup assembly is locked onto the Motor Base. With power connected, tap the centre button to return the Blade home; wait for all motion to stop, switch off and unplug again before using the release button to remove the Cup.
- If CHECK BLADE and the centre button are solid red, switch off, unplug and wait for all movement to stop before removing the Cup and Blade Block using the release sequence. Pull the Blade Shaft until the Blade rests against the top of the Blade Block, holding the plastic grip and keeping fingers clear of the blade.
- Refit the Blade Block to the Pint Cup and install the complete assembly gently so the Blade does not pop out of position; reconnect power only after the Cup is securely locked. If the assembly cannot be released normally, leave it in place, keep the appliance unplugged and request help.
Has a blockage or unsuitable load stopped mixing?
- For an automatically interrupted cycle, switch off and unplug, wait for all motion to stop, then remove the assembly and clear any blockage or remaining mixture; use a utensil to remove mixture rather than your hands or fingers near the Blade.
- Use a frozen recipe between MIN FILL and MAX FILL; do not process loose frozen fruit, ice, hard ingredients or thawed liquid mixtures.
- Pull the Blade Shaft until the Blade rests against the Blade Block, refit the Blade Block to the Pint Cup and lock the complete Cup assembly onto the Motor Base. Reconnect power and follow the prompt to tap the centre/home control; keep the assembly attached until the reset finishes, then switch off and unplug before any further manual handling.
Is frozen residue preventing the blade block from fitting?
- When the Pint Cup is open, clean its inside rim before refreezing leftover mixture; frozen residue on the rim can obstruct installation of the Blade Block.
- Wash the detached Blade Block’s circular opening and the area around the Shaft with a sponge and dish soap, then rinse and dry before refitting.
Has the blade block engaged with the base during storage?
- Keep the Motor Base unplugged and the Blade covered; a Blade Block stored in the base can engage if the Blade rotates clockwise.
- Rotate the Blade anticlockwise as shown in the storage instructions to disengage it, then lift the Blade Block out; keep fingers away from the sharp edges.
Is the pint cup, blade block or shaft damaged?
- Check the Pint Cup for cracks and the Blade Block for damage; grip the plastic parts instead of the Blade or hot Shaft.
- Stop using a damaged detachable part and replace it with the correct NutriBullet Chill part; a solid red Progress Ring requires support for the hardware error.
For Chill NBD07100CCP or NBD07100MCG, request removal instructions matching that product code before using the NBD07100AW procedure.
NutriBullet Limitless Food Processor
Turn the Work Bowl handle anticlockwise and lift the bowl off the base, then turn its Lid anticlockwise to remove it, only after sliding the toggle to OFF, unplugging and waiting for the blade or disc to stop.
- Slide the handle toggle to OFF, wait until the blade or disc stops, then unplug the Motor Base.
- Turn the Work Bowl handle anticlockwise to unlock it, lift the Work Bowl off the base and place it on a flat surface.
- Turn the Work Bowl Lid anticlockwise and lift it off; handle the blade or disc by its plastic centre and remove it before removing food.
- For the Endless Chute, use the same lid-unlocking direction, then remove the Slice/Shred Disc by its plastic centre and separate the Slinger Disc for cleaning.
Is the bowl, lid or pusher still locked?
- Release the correct connection using the sequence above; the Work Bowl and Work Bowl Lid lock separately.
- To refit, turn the lid clockwise until its markings line up with the handle, then put the bowl on the base and turn clockwise until it clicks.
Is a piece or cluster of food blocking the feed chute?
- With the motor stopped and power disconnected, remove the Work Bowl Lid so the blocked chute is away from the moving mechanism.
- Use the supplied Food Pusher, a spatula or spoon to remove the trapped food from the detached lid; do not force the blockage further into an assembled machine.
- Refit the blade or disc, lock the cleared lid and bowl into place, then reconnect power before starting the processor; feed smaller amounts and let food move naturally, using only the Food Pusher during operation.
Has processed food built up underneath the disc?
- Check whether processed food reaches just below the disc; this can stop food travelling down the chute.
- Remove the disc by its plastic hub and empty the Work Bowl with a spatula or spoon; refit the disc and lid before processing another batch.
Is the blade or disc fitted in the wrong position?
- Remove the blade or disc before emptying the bowl; do not tilt the bowl to drop a sharp attachment into your hand.
- Refit the Chopping Blade down the Blade Adaptor until it reaches the bowl bottom, or fit the Reversible Slice/Shred Disc with the chosen side up; use one attachment at a time.
- For the Endless Chute, seat the Slinger Disc firmly before fitting the Slice/Shred Disc and lid; place an empty receptacle underneath the outlet.
Is dried food collecting around the removable parts or base actuator?
- Wash the removed bowl, lid, pusher and attachments with warm soapy water; clean after each use so food does not dry on the fittings.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area if necessary; do not remove components from the base.
- Refit only clean parts; avoid steel wool and dishwasher heat or sanitise cycles, which can damage or warp them.
Are the bowl, lid or cutting attachments damaged?
- Look for damage to the bowl, lid, disc or blade after clearing the food; excessive feed pressure can damage the bowl or stop the blade.
- Stop using the damaged detachable part and replace it with the correct genuine part; if the lock remains stuck on intact parts, request help rather than forcing it.
NutriBullet Baby
Turn the Batchbowl or fully cooled Short Cup assembly anticlockwise, then lift the container and blade together from the motor base after unplugging and waiting for all movement to stop.
- Unplug the motor base and wait until all moving parts have stopped.
- If the Short Cup feels warm, allow it to cool before opening, with its contents pointed away from your body.
- Turn the Batchbowl or Short Cup assembly anticlockwise to disengage it, then lift the complete assembly from the motor base.
- Remove the Batchbowl lid, or unscrew the extractor blade from the cooled Short Cup, keeping hands clear of the blade edges. If normal hand removal does not release the part, stop trying.
Was the Short Cup filled above its MAX line?
Blending can build pressure and make the blade difficult to remove. Keep ingredients below the MAX line.
- Follow the cooling and removal steps above before opening the sealed Short Cup; if it will not release by hand, leave it assembled for help.
- Once it is open, reduce the next batch so the food and liquid stay below the MAX line on the NutriBullet Baby NBY-1807 Short Cup.
Is the container still locked into the base?
- Release the container with an anticlockwise turn before lifting; do not try to undo the blade while the container remains on the base.
- When refitting, securely hand-tighten the extractor blade onto the Short Cup or Batchbowl first. Place the complete assembly on the base, then push down and turn clockwise; the Batchbowl lid must be firmly fitted before operation.
Was the Short Cup used with hot food?
- Hot liquids must not go in the sealed Short Cup because they create pressure; do not try to open it while warm.
- After it cools, use the opening sequence above. Prepare the next Short Cup blend with cold or room-temperature ingredients.
Was the motor run continuously for more than one minute?
- A long blend heats the contents and can build pressure in the Short Cup. Stop using the motor to try to release a tight attachment.
- Let warm contents cool before opening; keep subsequent continuous blends within one minute.
Were fizzy or effervescent ingredients blended?
- Carbonated liquid, baking soda, baking powder, yeast and similar ingredients release gas that can pressurise the container.
- Do not run another blend to loosen it; if normal removal does not release the cup, leave the assembly intact and ask for help. Do not use these ingredients in future blends.
Are spills or dried food sticking around the activator buttons?
- With the motor base unplugged and the container removed, use a damp cloth to wipe accessible surfaces inside and outside the base.
- Hand-wash the blade and wash the cup or Batchbowl with warm soapy water; leave the blade seal in place. Dry the cleaned parts and the motor base before refitting.
- For stubborn residue inside an already-open, intact cup, fill it halfway with soapy water, fit the blade and blend for 10–20 seconds. Stop, unplug and wait for movement to finish, then untwist, empty, lightly scrub and rinse.
- If the clean attachment still will not fit or release normally, stop the fitting attempt.
Are any of the three cup tabs broken or missing?
- Inspect all three tabs around the cup before trying to fit it again. A missing or damaged tab means the cup must be replaced.
- Do not try to override the interlock or hold a broken tab in place to operate the motor.
Was the container or blade exposed to hot-water or steam sterilising?
- Hot water, steam or rapid temperature changes can warp the plastic and stop the attachment fitting properly.
- Inspect the cooled parts for distortion or damage; stop using a damaged detachable part and replace it. Do not heat it again to reshape it.
Is the correct Baby attachment fitted and aligned?
- Use the Short Cup, Batchbowl and extractor blade supplied for NutriBullet Baby NBY-1807; the Date-Dial Storage Cups are for storage, not blending.
- Hand-tighten the blade squarely onto the blending container and check its alignment before placing it on the base. A loose or damaged blade, or a removed seal, needs a replacement blade assembly before reuse.
NutriBullet Baby Steam + Blend
Turn the Work Bowl clockwise by its handle to unlock it from the Motor Base after stopping, unplugging, waiting for blade movement to stop and cooling for at least 10 minutes and until completely cool.
- Stop the programme, unplug the Motor Base and leave it to cool for at least 10 minutes and until completely cool; wait for all blade movement to stop.
- Hold the Work Bowl handle and turn the Work Bowl clockwise to unlock it from the Motor Base.
- Carefully open the Work Bowl Lid; twist the circular bottom grip anticlockwise to separate the lid into its two pieces.
- Using a mitt, lift the Blending Blade vertically off the Blade Holder in the centre of the Work Bowl, keeping clear of its sharp edges.
- For cleaning the Blade Holder, rotate its bottom to remove it from the Work Bowl; wash the removed parts and dry them thoroughly.
Are you turning the bowl or lid connection the wrong way?
- The Work Bowl releases clockwise from the Motor Base; the circular bottom grip of the Work Bowl Lid separates anticlockwise after the lid is off.
- When refitting, place the Blending Blade vertically onto the central Blade Holder, turn the Work Bowl Lid clockwise to lock, then secure the Work Bowl anticlockwise onto the base.
Are the bowl and blade still hot after steaming?
- Leave the appliance and contents to cool fully before handling the Work Bowl, lid assembly or blade; 10 minutes is the minimum cooling period.
- Use a mitt and the non-sharp areas to lift the blade; do not hurry the release by touching hot metal.
Has food dried around the blade or two-piece lid?
- Once released and cooled, separate the two lid pieces and rinse away trapped food or water; clean the Blending Blade after each use to prevent buildup.
- Wash the Blade Holder and Blending Blade by hand in warm soapy water; the bowl and lid can be washed by hand or on the dishwasher’s top shelf.
- For dried residue on a removed washable part, soak it in hot water for 30 minutes before cleaning. Do not use soaking to heat a still-assembled appliance.
Is food blocking the steam vents or trapped inside the lid?
- After cooling and opening, remove excess food so it stays below the pour-spout vents; keep food and liquid out of the lid assembly.
- Clean both lid pieces and their vents and dry them completely before reassembly; blocked vents can create pressure.
Has a hard ingredient damaged or jammed the blade?
- Check the opened Work Bowl for hard pieces, citrus rind, stems or fruit stones; remove these before processing another batch.
- Inspect the Blending Blade and bowl for damage and stop using any damaged detachable component; replace the affected part before continuing.
If the cooled bowl, lid or Blade Holder still cannot be removed normally, leave the appliance unplugged and request help with the stuck connection.
Magic Bullet To Go 200W
For MBR-0307 or MBR-1107AK, lift off the cool Cup and Cross Blade together after releasing the anticlockwise lock or push-down pressure, unplugging and waiting for the blade to stop.
- For Magic Bullet To Go MBR-0307 or Value Pack MBR-1107AK: for a cup held in lock-on mode, turn the cup anticlockwise to release the lock; for push-down blending, release pressure. Unplug and wait for the Cross Blade to stop before handling it.
- If the cup is warm, let it cool before opening and keep the opening pointed away from your body. Do not blend again to loosen the blade.
- Remove the cup and Cross Blade assembly from the motor base, then untwist the Cross Blade from the cup, holding the blade housing rather than its sharp edges. If the attachment remains immovable, leave it for assistance.
Was the cup filled above its MAX line?
Blending can build pressure and make the blade difficult to remove. Keep ingredients below the MAX line.
- Follow the cooling and removal steps above before opening the sealed cup; if it will not release by hand, leave it assembled for help.
- Once it is open, reduce the next batch so the food and liquid stay below the MAX line on the Magic Bullet To Go 200W cup.
Is the cup still held in lock-on mode?
- Look at where the cup tabs enter the motor base: the cup must be released from the locked position before it can lift out.
- Use the anticlockwise release described above, then lift the whole cup-and-blade assembly; do not try to unscrew only the blade while it is still attached to the base.
- On refitting, align the cup tabs with the base tabs before pressing down; turn gently clockwise only when deliberately using lock-on mode.
Was the cup heated, blended too long or filled with fizzy ingredients?
- Let a warm cup cool and open it carefully away from your body; do not use hot water or extra blending to heat a stuck assembly.
- For the next blend use cold or room-temperature ingredients, no carbonated liquids, and stop within one minute.
- If the cooled cup cannot be untwisted by hand, stop and ask for help with the sealed assembly.
Was the blended mixture left sealed with the blade attached?
- Keep the cup pointed away as you carefully open it after cooling.
- After opening, remove the blade for storage and use the correct flip-top or resealable lid. Do not leave a stuck cup containing blended food indefinitely; request assistance if it remains sealed.
Are the actuator tabs sticky with dried spills?
- With the cup assembly removed and the base unplugged, inspect the actuator tabs inside the motor base.
- Wipe the inside and outside with a sponge or cloth dampened with warm soapy water; use a small brush for stuck debris around the tabs.
- Hand-wash the detached Cross Blade, leaving its gasket installed, and dry it completely; wash cup residue away with warm soapy water. The cup may go on the top dishwasher rack, but not the Cross Blade, and never use the sanitise cycle. Leave the rubber and plastic liners in place. Let it dry completely before reuse. If the cleaned attachment still catches when refitted, stop using it.
Has a hard ingredient stopped the Cross Blade?
- Unplug immediately, remove the blade-and-cup assembly from the base and give the ingredients a shake to free the blockage.
- If still obstructed and the cup is cool enough to open, detach the Cross Blade and carefully turn the metal blades with a utensil, never your fingers.
- Include liquid rather than blending hard ingredients or ice alone. Reattach the blade securely, remount the cup and try again only after the obstruction is clear; normal blade rotation should return. Stop if it still jams.
Are the cup tabs, blade or seal worn or damaged?
- Examine the three cup tabs for cracks, breakage or rounded edges, and inspect the cup for cracks, crazing or cloudiness.
- Check that the gasket is fully seated in the Cross Blade; never pull it out for cleaning. A loose or damaged gasket requires a replacement Cross Blade. Use only genuine matching cup and blade attachments.
- Replace damaged detachable parts before reuse. Hand-tighten an intact, correctly aligned blade onto its matching cup; do not use a damaged tab or force a misaligned assembly into the base.
For a different product code, request the matching release instructions before using these MBR-0307 / MBR-1107AK steps.
Magic Bullet Value Pack 200W
For MBR-1107AK, lift off the cool Cup and Cross Blade together after releasing the anticlockwise lock or push-down pressure, unplugging and waiting for the blade to stop.
- For Magic Bullet Value Pack MBR-1107AK: for a cup held in lock-on mode, turn the cup anticlockwise to release the lock; for push-down blending, release pressure. Unplug and wait for the Cross Blade to stop before handling it.
- If the cup is warm, let it cool before opening and keep the opening pointed away from your body. Do not blend again to loosen the blade.
- Remove the cup and Cross Blade assembly from the motor base, then untwist the Cross Blade from the cup, holding the blade housing rather than its sharp edges. If the attachment remains immovable, leave it for assistance.
Was the cup filled above its MAX line?
Blending can build pressure and make the blade difficult to remove. Keep ingredients below the MAX line.
- Follow the cooling and removal steps above before opening the sealed cup; if it will not release by hand, leave it assembled for help.
- Once it is open, reduce the next batch so the food and liquid stay below the MAX line on the Magic Bullet Value Pack 200W cup.
Is the cup still held in lock-on mode?
- Look at where the cup tabs enter the motor base: the cup must be released from the locked position before it can lift out.
- Use the anticlockwise release described above, then lift the whole cup-and-blade assembly; do not try to unscrew only the blade while it is still attached to the base.
- On refitting, align the cup tabs with the base tabs before pressing down; turn gently clockwise only when deliberately using lock-on mode.
Was the cup heated, blended too long or filled with fizzy ingredients?
- Let a warm cup cool and open it carefully away from your body; do not use hot water or extra blending to heat a stuck assembly.
- For the next blend use cold or room-temperature ingredients, no carbonated liquids, and stop within one minute.
- If the cooled cup cannot be untwisted by hand, stop and ask for help with the sealed assembly.
Was the blended mixture left sealed with the blade attached?
- Keep the cup pointed away as you carefully open it after cooling.
- After opening, remove the blade for storage and use the correct flip-top or resealable lid. Do not leave a stuck cup containing blended food indefinitely; request assistance if it remains sealed.
Are the actuator tabs sticky with dried spills?
- With the cup assembly removed and the base unplugged, inspect the actuator tabs inside the motor base.
- Wipe the inside and outside with a sponge or cloth dampened with warm soapy water; use a small brush for stuck debris around the tabs.
- Hand-wash the detached Cross Blade, leaving its gasket installed, and dry it completely; wash cup residue away with warm soapy water. The cup may go on the top dishwasher rack, but not the Cross Blade, and never use the sanitise cycle. Leave the rubber and plastic liners in place. Let it dry completely before reuse. If the cleaned attachment still catches when refitted, stop using it.
Has a hard ingredient stopped the Cross Blade?
- Unplug immediately, remove the blade-and-cup assembly from the base and give the ingredients a shake to free the blockage.
- If still obstructed and the cup is cool enough to open, detach the Cross Blade and carefully turn the metal blades with a utensil, never your fingers.
- Include liquid rather than blending hard ingredients or ice alone. Reattach the blade securely, remount the cup and try again only after the obstruction is clear; normal blade rotation should return. Stop if it still jams.
Are the cup tabs, blade or seal worn or damaged?
- Examine the three cup tabs for cracks, breakage or rounded edges, and inspect the cup for cracks, crazing or cloudiness.
- Check that the gasket is fully seated in the Cross Blade; never pull it out for cleaning. A loose or damaged gasket requires a replacement Cross Blade. Use only genuine matching cup and blade attachments.
- Replace damaged detachable parts before reuse. Hand-tighten an intact, correctly aligned blade onto its matching cup; do not use a damaged tab or force a misaligned assembly into the base.
For a different product code, request the matching release instructions before using these MBR-1107AK steps.
Magic Bullet Blender Combo
Turn the completely cool Cup assembly or Pitcher anticlockwise to unlock it from the stopped, unplugged Motor Base, then lift the Pitcher Lid tab to loosen that lid or turn the Cup upright and slowly untwist its Cross Blade under a towel away from your face and body; a warm Cup must cool for at least 30 minutes and until completely cool before removal.
- Return the Power Control Knob to HOME, unplug and wait until the blades have stopped. If the sealed cup feels warm, leave it where it is for at least 30 minutes and longer until completely cool; do not try to detach it while warm.
- For a cool cup, turn the assembly anticlockwise to unlock it from the motor base and turn it upright with the Cross Blade on top; cover the blade housing with a towel and slowly untwist it away from your face and body.
- For the pitcher, turn it anticlockwise and lift it off the base. Lift the lid tab with your thumb to loosen the lid, keeping clear of steam if the contents are hot, then empty the pitcher.
- To remove the blade from the empty pitcher, turn the blade clockwise as marked on the pitcher bottom. This is the opposite of the direction used to tighten it.
Is the sealed cup warm or under pressure?
- Do not heat, pry or force a sealed cup; keep others from touching it while it cools in place.
- The timed cooling and slow opening sequence above applies if the cup became warm after blending. If it is still warm after that wait, give it more time; if it remains stuck when fully cool, seek help.
- Prevent another pressure build-up: use refrigerated or room-temperature cup ingredients, no fizzy or effervescent ingredients, and keep below MAX. Do not store blended mixtures under the Cross Blade; use the To-Go Lid or a vented container.
- After two consecutive cup blend cycles, leave at least 10–15 minutes before another cycle.
Are you turning the pitcher blade or lifting its lid the wrong way?
- The pitcher blade loosens clockwise and tightens anticlockwise; follow the indicators on the bottom rather than forcing the cup-opening direction.
- The main Pitcher Lid lifts using its tab. The Vented Lid Cap twists to unlock separately; do not try to unscrew the whole lid.
- After cleaning, secure the blade, snap the main lid down and press and twist the vented cap into its locked position before using the pitcher again.
Have excess ingredients or ice wedged the blade?
- Once the vessel is stopped, removed and safe to open, empty some ingredients to reduce the load. Keep hands away from the blade edges.
- Do not use the Magic Bullet Blender Combo as an ice crusher or dry grinder; add sufficient liquid for blending and remove fruit pits before loading.
- Refit the blade securely, then lock the vessel onto the base. If the blade still will not rotate freely or stalls again, stop using the blade assembly.
Are the pitcher lid vents clogged?
- After the pitcher has stopped and is safe to open, remove the lid by its tab and inspect the vent slots.
- Wash the lid and vented cap with soap and water, clearing food from the vent openings, then refit securely.
- Check that the slots are unobstructed before blending again; do not use a damaged lid.
Is dried food around the motor-base actuator?
- Keep the base unplugged while the vessel is off. Wipe the surface with a damp sponge or cloth and clean the actuator with a small dry brush.
- NEVER submerge the motor base in water. Do not remove pieces from the motor base. Refit only after cleaning and drying; a cup or pitcher that still will not lock or release needs assistance.
Is the cup, blade, gasket or attachment warped, damaged or incompatible?
- Inspect the accessible cup, pitcher and blade for cracks, wear or distortion, and check for a missing or damaged blade gasket.
- Stop using the affected detachable part and replace it with a genuine Magic Bullet Blender Combo part; do not interchange parts from another Magic Bullet model.
- Do not use boiling water, a microwave, an oven or a dishwasher heat/sanitise cycle to release a stuck part. If the base mounting is damaged, arrange help instead of repairing it yourself.
Magic Bullet Mini Juicer
Release both Locking Arms by pushing up from their bottoms after switching off, unplugging and waiting for the Sieve to stop, then lower the arms, pull the Pulp Bin away at an angle, lift off the Juice Bowl Cover and lift the Juice Bowl with its Sieve still inside.
- Switch the Magic Bullet Mini Juicer OFF, unplug it and wait for the motor and Sieve to stop completely.
- Tilt the Juice Cup slightly forward to separate its Lid opening from the Spout, then slide it out. Turn the Silicone Spout Cap upwards.
- Push up from the bottom of each Locking Arm to unlock it, then let both arms lower slowly away from the juicer.
- Grip the bottom of the Pulp Bin and pull it away at an angle until it snaps free; keep it angled as you slide it away from the Juice Bowl Cover.
- Lift off the Juice Bowl Cover. Lift the Juice Bowl from underneath, leaving the Sieve inside, then remove the Food Pusher and take the bowl and cover to the sink.
- Gently lift the Sieve vertically out by its top edges, avoiding the sharp teeth, then empty the remaining pulp. If something does not release normally, stop and use the matching check below.
Are one or both Locking Arms still clamped to the cover?
- Check both sides of the Motor Base; releasing only one arm leaves the Juice Bowl Cover clamped on the other side.
- With the Sieve completely stopped, push up at the bottom of the second Locking Arm and let it lower before lifting the cover.
- For refitting, seat the keyed Juice Bowl with its open side at the rear, align and click the Sieve onto its coupling, then place the cover with the Feed Chute above the Sieve. Raise each arm over the cover edge and snap its lower part down.
- Both arms should stand vertically and lock securely. If either cannot latch or release normally, check the cover alignment and replace damaged parts rather than forcing the arm.
Is the Pulp Bin still hooked under the rear of the cover?
- Check whether the top of the Pulp Bin is still tucked under the back edge of the Juice Bowl Cover.
- Use the angled release described above, empty the bin and wash it before reattaching. Do not allow the bin to overfill, as that can disrupt operation.
- To refit, tilt the Pulp Bin so the back of the cover slides into its top, then gently push its base until it snaps into place. If it will not seat, recheck the angle and clear pulp from the connection.
Is the Juice Cup caught around the Silicone Spout Cap?
- Do not pull the Juice Cup straight against the Spout. Check whether the Spout Cap is still slightly inside the hole in the Juice Cup Lid.
- After the Sieve stops, tip the cup forward a little to clear the Spout and slide it away. Turn the Spout Cap up to catch drips.
- When refitting, open the lid latch and angle the cup so its opening slides beneath the downward-facing Spout Cap, then sit the cup level. Stop if the Lid or Spout Cap is damaged.
Has food jammed the Feed Chute?
- If food stops moving while the assembled juicer runs normally, guide it with the supplied Food Pusher only, without excessive force.
- If it remains lodged, turn OFF, unplug and wait for the Sieve to stop; disassemble to remove the remaining food. Cut oversized pieces smaller, remove citrus rind and stone-fruit pits, and do not use frozen produce or low-juice foods such as banana or avocado.
- Reassemble and start the motor before adding food gradually. Wait for food to pass down the chute before adding more; if the motor overheated, allow 15 minutes unplugged before continuing.
Is dried pulp clogging the Sieve?
- Once the Sieve is out, brush it under running water with the supplied Cleaning Brush, starting outside and then cleaning inside; avoid its sharp teeth.
- If pulp has dried into the holes, soak the detached Sieve in hot water for 30 minutes before brushing to loosen the particles. Hand-wash the bowl, cover and pusher with warm, soapy water.
- Check that the mesh is clear before refitting the Sieve until it clicks onto its coupling. Use a damp cloth on the Motor Base. Persistent binding after cleaning needs assistance.
Is the Sieve, cover or another attachment damaged?
- Inspect the Sieve and protecting cover for damage or visible cracks, and check the Locking Arms and other removable parts for broken areas.
- Replace a damaged detachable part with the correct genuine replacement. Avoid a dishwasher heat-sanitation cycle, which can damage the parts.
- If the problem remains after proper disassembly, cleaning and refitting, stop using the juicer and ask for help; do not service the Motor Base yourself.
Magic Bullet Kitchen Express 250W
Turn the Work Bowl anticlockwise off the base and then its Lid anticlockwise off the bowl, or turn a fully cooled blending Cup anticlockwise off the base, only after turning the control to OFF, unplugging and waiting for every blade or disc to stop.
- Turn the control knob to OFF, wait until every blade or disc has stopped, and unplug the motor base.
- For the food processor, turn the work bowl anticlockwise off the base and place it on a clean, dry, flat surface; turn the bowl lid anticlockwise to remove it.
- Carefully lift out the chopping blade before pouring food out. If the slicing/shredding disc is fitted instead, lift it using the two larger finger holes, then empty the bowl.
- For the blender cup, let it cool completely if it feels warm. Turn the sealed cup anticlockwise off the base, then turn it upright with the Cross Blade on top before carefully twisting the blade off; stop if it will not release by hand.
Was the cup filled above its MAX line?
Blending can build pressure and make the blade difficult to remove. Keep ingredients below the MAX line.
- Follow the cooling and removal steps above before opening the sealed cup; if it will not release by hand, leave it assembled for help.
- Once it is open, reduce the next batch so the food and liquid stay below the MAX line on the Magic Bullet Kitchen Express 250W cup.
Are the work bowl, lid or cup still locked?
- The work bowl and bowl lid have separate locks: remove the bowl from the base before turning the lid to unlock it.
- When reassembling, put the chopping blade or disc onto the bowl shaft first, lock the lid clockwise on the bowl, and then turn the bowl clockwise on the base.
- For the cup attachment, secure its Cross Blade first and turn the sealed assembly clockwise onto the base. If the correct part cannot lock or release normally, leave the motor off.
Is food wedged in the feed chute?
- If food will not move with the supplied food pusher, stop processing and use the disassembly steps above; never put fingers or utensils into the feed chute.
- Clear the removed lid and chute, cut the food to fit the opening, and remove rind, hard seeds and pits.
- Reassemble the bowl, blade or disc, and lid securely before starting; feed gradually and let each piece move down before adding more. Do not press the pusher hard or keep running a blockage.
Has a cup or bowl become hot after prolonged processing?
- Blade friction can heat the ingredients and build pressure, making the Cross Blade difficult to remove. Stop processing and let a warm sealed cup cool completely before carefully opening it; never force it.
- Keep each run to one minute or less. For the blender cup, use only cool or room-temperature ingredients and never carbonated contents.
- If the vessel remains trapped, leave the appliance off and ask for help with the unopened attachment.
Is there dried food around the actuator tabs?
- With all attachments removed and the motor base unplugged, inspect the actuator area for dried food.
- Wipe the base with a damp sponge or cloth and use a small brush to clear the actuator system. Leave its parts installed.
- Hand-wash the removed bowl, lid, cup and blades with warm soapy water, then rinse; the top dishwasher rack is also allowed. Refit clean, dry parts and stop if the tabs still catch.
Is a part damaged, warped or the wrong attachment?
- Check the work bowl, cup, blade and disc for visible damage before refitting.
- Stop using a damaged detachable part and replace it with an attachment made for Magic Bullet Kitchen Express 250W.
- Do not use the dishwasher sanitise cycle, which can warp the cups or bowl. If a correct undamaged attachment will not release normally, do not dismantle the motor base.
Magic Bullet Air Fryer 2.5L
Pull the Fry Pot out by its handle while holding the cooled base down with your other hand after both dials are at 0, frying has stopped and the air fryer is unplugged, then remove the food and lift the Crisping Tray by its centre handle.
- Turn both the Timer and Temperature Dial to 0, wait for the frying action to stop, then unplug. Let the heating element and Fry Pot cool completely.
- Hold the cooled base down with one hand and grasp the Fry Pot handle firmly with the other; pull the Fry Pot out of the base.
- Remove the food with a utensil. Pull the Crisping Tray out using its centre handle, taking care around its sharp edges.
Is food caked onto the Fry Pot or Crisping Tray?
- Inspect the removed Fry Pot and tray and remove remaining food scraps.
- Rinse both parts with hot soapy water; wipe the exterior of the base with a clean damp cloth. NEVER submerge the main unit in water.
- Refit the cleaned tray level at the bottom of the pot. If the tray cannot be lifted by its centre handle, stop the attempt and seek help.
Is the Crisping Tray or Fry Pot out of position?
- Check that the tray is seated securely and level in the bottom of the Fry Pot.
- Holding the pot handle, push the Fry Pot into the base until it clicks; the outside should sit flush rather than stick out.
- If it will not sit flush with the correct tray fitted, do not operate the air fryer or keep forcing the pot.
Is the Fry Pot too full?
- When the pot is safely out, remove excess food with a utensil and cut large pieces small enough to fit without force.
- Leave about 50 mm of room at the top of the Fry Pot before refitting. If the pot is trapped, do not reach into the hot appliance to move food.
Is the pot, tray or handle damaged or the wrong part?
- Check accessible removable parts for visible damage and check that they belong to the Magic Bullet Air Fryer 2.5L.
- Stop using damaged detachable parts and replace them with the correct genuine replacements.
- If the Fry Pot remains stuck after the normal release steps, leave the appliance unplugged for assistance; do not dismantle the base.
NutriBullet Ultra Plus+ Compact Kitchen System
Release the cool Cup or complete Grinder anticlockwise, or remove the processor Lid anticlockwise before turning the Work Bowl and Processor Base anticlockwise, with the base unplugged and all movement stopped; a warm Cup must cool for at least 30 minutes and until completely cool first.
- Stop the active programme, unplug the Motor Base and wait until the blade or disc is completely still.
- For a warm sealed Cup, leave it in place for at least 30 minutes and until completely cool before removal; never apply heat, force or a prying tool.
- For a cool Cup, turn the Cup anticlockwise until it clicks free, lift it away and point it away from your face and body; use a towel to slowly untwist the Cup from the Rapid Extractor Blade.
- For the Processor Attachment, turn the Work Bowl Lid anticlockwise and remove it first; turn the Work Bowl and Processor Base anticlockwise, then lift the assembly off the Motor Base.
- Lift the Chopping Blade or Slice/Shred Disc straight up by its central plastic knob; empty the bowl, support the Processor Base beneath and turn the Work Bowl anticlockwise to separate it.
- For the Grinder, turn the complete attachment anticlockwise to unlock it from the Motor Base; once removed, turn the Grinding Cup clockwise to open it.
Is the processor lid still preventing the work bowl from releasing?
- Remove the Work Bowl Lid before trying to release the Processor Attachment from the Motor Base; the lid keeps the Work Bowl from disengaging.
- After removing the attachment, support the Processor Base from beneath and turn the Work Bowl handle anticlockwise to separate the bowl from the Processor Base and Blade Adapter.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; do not blend hot ingredients in the NutriBullet Ultra Plus+ Compact Kitchen System Cup.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is the feed chute overloaded or the pusher being forced?
- With the Motor Base unplugged and the disc stopped, remove the lid and clear the contents from the Feed Chute; a scraper may be used only while the processor is off.
- Keep the Work Bowl below its maximum fill line; reinstall the blade or disc and lock both the Processor Attachment and its lid before reconnecting power. Start the processing cycle with the Solid Circle, then add food slowly using only the supplied Food Pusher.
Is the disc or chopping blade fitted incorrectly?
- Lift the disc or Chopping Blade by the central plastic knob; never tip the Work Bowl to drop a sharp attachment into your hand.
- For slicing or shredding, align the Disc and Blade Adapter hash marks with the chosen function facing upwards; the Disc should sit nearly flush with the bowl’s top rim.
- Refit the lid by aligning its locking tab with the Processor Base mechanism, then pushing down and turning clockwise; if it will not lock normally, stop.
Has too much ice or an overloaded cup stopped the blade?
- Once the Cup is cool and open, reduce its contents to MAX or below and add sufficient liquid; do not use the Rapid Extractor Blade for dry grinding or ice crushing.
- Refit the blade and Cup correctly before another blend; stop using the blade if it remains seized.
Is the grinder overfilled or holding wet ingredients?
- Remove the stopped Grinder and open the Grinding Cup clockwise; reduce the ingredients below MAX and remove any ice, liquid or moist ingredients.
- Use only dry or dehydrated ingredients, refit the Grinding Cup to the Grinder Blade and lock the complete Grinder clockwise onto the base.
- If the Motor Base stopped from overheating, leave it unplugged to cool for approximately 15 minutes; once the correctly assembled Grinder is locked onto the base, reconnect power and use the Dashed Circle for short 1–2 second pulses. If the blade still jams, release the control, unplug and wait for all movement to stop before handling the Grinder.
Is food residue sticking to the cup, processor or grinder parts?
- For the released Rapid Extractor Blade, use warm soapy water and a small brush; wipe the unplugged Motor Base and brush the actuator area.
- Wash the Processor Base and Blade Adapter by hand; for stubborn residue on a removed blade or disc, immerse it in room-temperature water with 1–2 drops of dish soap for 20–30 seconds, then scrub carefully.
- Wash the separated Grinding Cup and Grinder Blade with soap and water; dry the parts before refitting, and never use dishwasher heat or sanitise cycles.
Is a cup, processor fitting, blade or seal damaged?
- Inspect the Cup and Work Bowl for cracks, cloudiness or warping; check the Rapid Extractor Blade for damage, a missing gasket or failure to rotate freely.
- Stop using the damaged detachable part and replace it with the correct NutriBullet Ultra Plus+ Compact Kitchen System part; do not dismantle the Motor Base or force a mismatched attachment.
If a cool Cup and Rapid Extractor Blade still will not separate, request help and follow the guide’s safe disposal instructions for the sealed contents instead of leaving them to ferment.
NutriBullet 600 Mega Pack
Turn the cool extractor-blade cup anticlockwise and lift it off with the blade after unplugging and waiting for the blades to stop; leave a jammed milling-blade attachment assembled.
- Stop blending, unplug the motor base and wait for the blades to stop. The steps below cover the extractor-blade cup. If the additional milling blade is jammed, leave it assembled and ask for removal help using the NutriBullet 600 Mega Pack product code.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Turn the cup anticlockwise as described in step 3, then lift the cup and extractor blade together.
- Before refitting, tighten the extractor blade securely onto the cup and place the complete assembly onto the motor base. If it will not fit normally, leave the base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; wipe accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it with room-temperature water without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the replacement extractor blade listed as compatible?
- The NBM-BA031 Cross Blade is listed for this model family. Check the replacement blade’s product code before fitting it; do not force an attachment that will not seat.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Turbo 1000 Deluxe Set
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo 1000 Deluxe Set; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Turbo Ultimate Pack
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo Ultimate Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
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