Wipe accessible spills with a damp cloth and wash detached washable parts with soapy water; clear trapped food only after safely detaching the affected attachment.
Is liquid getting into, or coming from inside, the base?
If liquid has entered the motor base or electrical housing, or dark or oily-looking liquid is coming from inside it, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Keep a rechargeable appliance disconnected from its charger; do not open the housing or run another cycle to test it.
If a leak continues after the checks, or the source is unclear, leave the appliance off and use the same help link. Include the full model name and where the liquid appeared.
If a step above directs you to our team, or you need help with an unresolved issue in this article, see our warranty article.
NutriBullet Immersion Blender 800W
Wipe the NutriBullet Immersion Blender 800W motor body with a damp cloth and clear food from the safely detached attachment with warm soapy water, without soaking the blending arm, whisk holder or chopping bowl lid.
- Release the power button, unplug the NutriBullet Immersion Blender 800W and wait until the blade or whisk has stopped. Lift the attachment out of the mixing vessel only after movement stops.
- Detach the motor body from the blending arm, whisk or chopping bowl attachment. Separate the whisk from its holder; for the chopper, remove the lid and lift the S-blade by its upper plastic part before emptying the bowl.
- Wash the chopping bowl, whisk, blending cup and S-blade with warm soapy water. Clean the blending arm, whisk holder and chopping bowl lid with warm soapy water without soaking or putting them in the dishwasher.
- Wipe the motor body with a damp cloth. Dry all parts thoroughly before reassembly. Fit the chosen attachment tightly to the motor body and check that it is locked in place. NEVER submerge the main unit in water.
Is a thick mixture trapping the blade or whisk?
- With the NutriBullet Immersion Blender 800W off and unplugged, inspect the mixture after all movement has stopped.
- Remove some mixture or add suitable liquid to loosen it; separate clumps only with the attachment safely detached. Refit the attachment securely and check that the mixture can move around it before resuming.
Is food stuck on the cutting area or whisk?
- Detach the NutriBullet Immersion Blender 800W attachment after unplugging and stopping. Rinse residue from the blade or whisk with warm water and clean with warm soapy water.
- For dried residue on the cup, bowl, removable whisk or S-blade, soak the affected washable part in hot water for 30 minutes and then clean it. Do not soak the chopping bowl lid, whisk holder or blending arm. Dry completely before refitting; replace a damaged part.
NutriBullet EveryGrain Cooker
Wipe the cooled NutriBullet EveryGrain Cooker base and heating plate with a damp cloth, hand-wash the Cooking Pot in warm soapy water and soak stuck food in the cooled pot.
- Switch off and unplug the NutriBullet EveryGrain Cooker and allow the cooker and heating plate to cool completely before cleaning. Remove the Cooking Pot and Steaming Basket, if used, and empty leftover food.
- Hand-wash the Cooking Pot with warm soapy water to protect its nonstick coating. Wash the Steaming Basket, Spatula and Measuring Scoop with warm soapy water or in the dishwasher.
- Wipe the cooled inner heating plate and Cooker Base with a clean, damp cloth. Wipe the Sealing Panel and Condensation Collector with a damp cloth or sponge and warm soapy water. NEVER submerge the main unit in water.
- Remove the Steam Vent plug and rinse it in warm water; clean the inside of the Steam Vent with a damp cloth. Clear visible residue and dry cleaned surfaces before reuse. Do not use steel wool.
- Seat the Cooking Pot level on the inner heating plate. If fitting the Steaming Basket, make sure it sits level in the top of the pot without force. Close the Cooker Lid until it clicks; if a component is damaged or will not fit, keep the cooker off.
Is food stuck to the Cooking Pot?
- Fill the cooled NutriBullet EveryGrain Cooker Cooking Pot with water and let the residue soak. Warm soapy water helps loosen the deposits.
- For stubborn residue, apply dishwashing liquid directly to the food for a few minutes before soaking. Hand-wash without steel wool so the nonstick coating is protected. If food remains, repeat the soak instead of scraping the coating.
Is residue trapped in the vent, sealing panel or condensation collector?
- Once the NutriBullet EveryGrain Cooker is unplugged and cool, remove the Steam Vent plug and rinse it with warm water. Wipe inside the Steam Vent with a damp cloth.
- Clean the Sealing Panel and Condensation Collector with a damp cloth or sponge and warm soapy water after every use. Leave the surfaces clean and dry before cooking again; do not scrape them with steel wool.
NutriBullet Food Processor
Remove trapped food from the detached NutriBullet Food Processor bowl with a spatula or spoon, wash detachable parts in warm soapy water and wipe the Motor Base with a damp, soapy cloth.
- Turn NutriBullet Food Processor off, unplug it and wait until the blade or disc has completely stopped. Turn the Work Bowl handle counterclockwise, lift the bowl off the Motor Base and set it on a flat surface.
- Turn the Work Bowl Lid counterclockwise to remove it. Lift the blade or disc by its plastic centre, keeping fingers away from cutting edges; do not tip a blade out onto your hand. Remove food with a spatula or spoon.
- Wash detachable parts with warm soapy water, or use the top dishwasher rack without a heat or sanitise cycle. Include the Blade Adaptor, attachments and Dual-Size Food Pusher.
- Wipe the Motor Base with a sponge or cloth dampened with warm soapy water. A small brush may clean accessible actuator areas; do not remove any base pieces. Wipe away leakage residue with a damp sponge and warm water.
- Before reassembly, check the bowl, lid and blade for damage. Fit the blade or disc, then turn the lid clockwise until its markings align with the handle; turn the assembled bowl clockwise onto the Motor Base until it clicks. Keep a damaged or unlocked assembly out of use.
Is a piece of food blocking the Feed Chute?
- Switch NutriBullet Food Processor off, unplug it and wait for the blade or disc to stop. Unlock and remove the Work Bowl Lid.
- Use the Food Pusher, a spatula or spoon to remove trapped food from the detached lid. Wash residue away, refit the lid with the markings aligned, and verify the chute is clear before restarting.
Has processed food reached the underside of the disc?
- Look at the NutriBullet Food Processor Work Bowl without removing the lid while the disc is moving. Food just below the disc can stop more food entering.
- Switch off, unplug and wait for a full stop. Remove the bowl and lid, lift the disc by its plastic centre, and empty the bowl with a spoon or spatula. Refit the disc and lock the lid and bowl before processing another smaller batch.
Is food dried around the exposed base or actuator area?
- Keep NutriBullet Food Processor unplugged with the Work Bowl removed. Wipe the Motor Base using a sponge or cloth dampened with warm soapy water. NEVER submerge the motor base in water.
- Use a small brush only on the accessible actuator area if needed. Wipe away residue with a damp sponge and warm water; do not remove pieces from the base. If a part is damaged, replace the detachable part before use.
NutriBullet Chill
Wash food from the detached NutriBullet Chill Pint Cup, Blade Block and Shaft with warm soapy water, and wipe the Motor Base with a damp, soapy cloth while keeping liquid away from the drive shaft and centre hole.
- Unplug the NutriBullet Chill and wait for all movement to stop. Hold the release button and turn the Pint Cup counterclockwise to remove it from the Motor Base.
- Keep the Pint Cup upright and turn the Blade Block counterclockwise to lift it off. Handle the blade holder by its plastic grip, keeping fingers away from the blade and shaft, which may be hot.
- Empty the Pint Cup. Hand-wash the Pint Cup, lid, Blade, Blade Block and Shaft with warm soapy water, gently cleaning the circular Blade Block opening and around the shaft with a sponge.
- Wipe the Motor Base with a damp sponge or cloth and mild soapy water. A cleaning brush can remove food around the cup attachment area; keep liquid away from the drive shaft and centre hole.
- Dry every part, including the inside and outside of the Blade Shaft, before fitting it to the base. For storage, attach the Blade Cover or attach the blade to the Pint Cup; do not leave the blade exposed.
Is residue inside the Blade Block opening or around the Shaft?
- With the NutriBullet Chill unplugged and the blade holder removed, use a sponge and dish soap to clean the circular opening on the Blade Block and around the Shaft.
- Rinse the washable components and dry the Shaft inside and out before assembly. For dishwasher cleaning, remove the Blade from the Blade Block and use the top rack without a sanitise cycle.
Is food dried on the cup rim or base attachment area?
- Wipe the NutriBullet Chill Pint Cup inner rim with a towel before refreezing leftovers so the Blade Block can fit after freezing.
- For the unplugged Motor Base, use a damp cloth and mild soapy water, with a brush around the cup attachment area if needed. Keep cleaning liquid away from the drive shaft and centre hole; finish with clean, dry parts. NEVER submerge the motor base in water.
NutriBullet Limitless Food Processor
Remove trapped food from the detached NutriBullet Limitless Food Processor bowl with a spatula or spoon, wash detachable parts in warm soapy water and wipe the Motor Base with a damp, soapy cloth.
- Turn NutriBullet Limitless Food Processor off, unplug it and wait until the blade or disc has completely stopped. Turn the Work Bowl handle counterclockwise, lift the bowl off the Motor Base and set it on a flat surface.
- Turn the Work Bowl Lid counterclockwise to remove it. Lift the blade or disc by its plastic centre, keeping fingers away from cutting edges; do not tip a blade out onto your hand. Remove food with a spatula or spoon.
- Wash detachable parts with warm soapy water, or use the top dishwasher rack without a heat or sanitise cycle. Clean the Endless Chute and Slinger Disc too if they were used.
- Wipe the Motor Base with a sponge or cloth dampened with warm soapy water. A small brush may clean accessible actuator areas; do not remove any base pieces. Wipe away leakage residue with a damp sponge and warm water.
- Before reassembly, check the bowl, lid and blade for damage. Fit the blade or disc, then turn the lid clockwise until its markings align with the handle; turn the assembled bowl clockwise onto the Motor Base until it clicks. Keep a damaged or unlocked assembly out of use.
Is a piece of food blocking the Feed Chute?
- Switch NutriBullet Limitless Food Processor off, unplug it and wait for the blade or disc to stop. Unlock and remove the Work Bowl Lid.
- Use the Food Pusher, a spatula or spoon to remove trapped food from the detached lid. Wash residue away, refit the lid with the markings aligned, and verify the chute is clear before restarting.
Has processed food reached the underside of the disc?
- Look at the NutriBullet Limitless Food Processor Work Bowl without removing the lid while the disc is moving. Food just below the disc can stop more food entering.
- Switch off, unplug and wait for a full stop. Remove the bowl and lid, lift the disc by its plastic centre, and empty the bowl with a spoon or spatula. Refit the disc and lock the lid and bowl before processing another smaller batch.
Is food dried around the exposed base or actuator area?
- Keep NutriBullet Limitless Food Processor unplugged with the Work Bowl removed. Wipe the Motor Base using a sponge or cloth dampened with warm soapy water. NEVER submerge the motor base in water.
- Use a small brush only on the accessible actuator area if needed. Wipe away residue with a damp sponge and warm water; do not remove pieces from the base. If a part is damaged, replace the detachable part before use.
Magic Bullet Kitchen Express 250W
Wipe the Magic Bullet Kitchen Express 250W Motor Base with a damp cloth, loosen accessible actuator debris with a small brush and wash detached cup, blade or bowl attachments separately with soap and water.
- Switch off and unplug the Magic Bullet Kitchen Express 250W, then wait until every moving part has stopped.
- For the blending cup, turn the cup/cross blade assembly counter-clockwise off the base and turn it upright before unscrewing the blade. For the Work Bowl, turn the bowl counter-clockwise off the base and set it on a clean, dry, flat surface, then unlock its lid counter-clockwise; remove the chopping blade before emptying food, or lift a disc using its two larger finger holes.
- Use a damp sponge or cloth to wipe the Magic Bullet Kitchen Express 250W Motor Base clean without dismantling it.
- Use a small brush to loosen sticky debris around the actuator area while the base remains unplugged; keep the Motor Base intact.
- Wash the detachable cup and blade or bowl attachments separately with soap and water, keeping fingers away from the cutting edges. Rinse the washable parts and dry them before reassembly.
- Check that the accessible base is free of food and moisture before refitting the clean parts. If liquid has entered the housing, follow the liquid-in-base advice in this article instead of restarting. NEVER submerge the motor base in water.
Is food dried onto the cup or pitcher?
- For dried food in the Magic Bullet Kitchen Express 250W cup, remove the vessel from the base and wash it with soap and water.
- Use a dish brush or sponge to loosen the remaining deposits and rinse away the residue. A washed rim and fitting area should be clear of stuck food before the blade or lid is refitted.
- Inspect the cleaned vessel for cracks or damaged fitting tabs; replace a damaged detachable part rather than continuing to use it.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Immersion Blender 800W user guide (PDF)
The full steps for this model are in its user guide: NutriBullet EveryGrain Cooker user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Food Processor user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Chill user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Limitless Food Processor user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Kitchen Express 250W user guide (PDF)