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My full-size blender seems unsafe. What should I do?

  • Updated

Stop using an appliance that seems unsafe; keep damaged parts out of use and seek support for burning smells, electrical faults or damage before using it again. The model-specific checks explain when cleaning, refitting or cooling is appropriate and when the appliance must stay out of use.

Before inspecting removable parts, switch off, disconnect from power, wait for all moving parts to stop and let hot parts cool. Keep sharp edges away from your fingers, and follow the instructions for a warm or stuck sealed cup before opening it.

Is the problem in the motor base, power connection or charging equipment?

If there is a burning smell, smoke, sparks, an electric shock, a damaged cord or plug, liquid inside or underneath an electrical base, damage after a drop, or a machine that will not switch off, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Do not run another test, charge it again, open the electrical housing or attempt a cord repair. An electrical base exposed to liquid needs assessment by a qualified person before reuse.

Use the supply specified on the rating label and in the model guide. Do not modify plugs or use voltage converters; where your model guide prohibits an external timer, connect to the permitted supply directly so a timer cannot restart the motor after overheating.

If a step above directs you to our team, or you need help with an unresolved issue in this article, see our warranty article.

NutriBullet Triple Prep System

Stop using your NutriBullet Triple Prep System if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the Cup, Blending Pitcher or Work Bowl cracked, worn or distorted?
  • With the appliance switched off and disconnected, wait for the blades to stop, then lift off the affected attachment. If a sealed cup is warm or stuck, follow the warm-cup instructions below before trying to open it.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping. Look for cloudiness as well.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and close securely; do not force a container with damaged threads or an incorrect fit.
Is the extractor blade loose, damaged or missing its seal?
  • Remove the cooled cup and blade assembly from the disconnected base. Unscrew the blade by its outer housing, keeping your fingers away from the cutting edges.
  • Look for cracking or breakage underneath the blade, loose components and a missing or damaged seal. If the extractor blade or pitcher blade no longer rotates freely, discontinue use; do not force it by hand. A damaged pitcher blade requires assessment of the pitcher assembly. Do not dismantle the blade or pull out its seal.
  • Use a small brush or sponge with soapy water to remove food residue, then dry the blade thoroughly. Cleaning will not repair a loose blade, a damaged housing or a displaced seal: replace the complete blade assembly before blending again.
Is the sealed cup warm, pressurised or difficult to open?
  • Stop blending. Do not continue a cycle to loosen the cup or force its blade attachment open. Leave the cup untouched for at least 30 minutes, and longer if it is still warm. Once completely cool, remove it from the base and use a towel to slowly unscrew the extractor blade, pointing the opening away from your face and body.
  • Before making another blend, check for hot or warm ingredients, carbonated ingredients, overfilling, excessive blending time or food left sealed inside the cup. Use cool or room-temperature ingredients, keep below MAX and do not blend longer than one minute. Allow 10–15 minutes between cup-blending cycles.
  • Transfer the contents or use the appropriate storage lid after blending instead of leaving the extractor blade attached. If the cooled cup still cannot be opened, leave the assembly out of use and request help.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Check that the lid vent slots are clear; wash away food that blocks them.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. For hot ingredients, start at LOW and increase speed only after the ingredients are blended.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for one hour.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container. Do not dry-grind grains, cereal or coffee.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Do not use a heat or sanitise cycle; wash the tamper by hand.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.
Is the food processor struggling or unsafe to open?
  • Stop processing and unplug the base before opening the Work Bowl Lid. Wait for the blade or disc to stop, then remove the attachment by its centre plastic area.
  • Empty excess ingredients below the Work Bowl MAX line and reduce the amount in the Feed Chute. Use the Dual-Size Food Pusher without excessive force; never use fingers or utensils to feed food.
  • Fit the Blade Adapter and the selected blade or disc securely, then lock the Work Bowl Lid before use. Replace a damaged bowl, lid, blade or disc instead of forcing the assembly. Buy a replacement bowl (Australia) or bowl (New Zealand).

NutriBullet Blender Combo 1200

Stop using your NutriBullet Blender Combo 1200 if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the cup or pitcher cracked, worn or distorted?
  • With the appliance switched off and disconnected, wait for the blades to stop, then lift off the affected attachment. If a sealed cup is warm or stuck, follow the warm-cup instructions below before trying to open it.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping. Check cup tabs for damage and look for cloudiness or discolouration.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and close securely; do not force a container with damaged threads or an incorrect fit.
Is the extractor blade loose, damaged or missing its seal?
  • Remove the cooled cup and blade assembly from the disconnected base. Unscrew the blade by its outer housing, keeping your fingers away from the cutting edges.
  • Look for cracking or breakage underneath the blade, loose components and a missing or damaged seal. Do not dismantle the blade or pull out its seal.
  • Use a small brush or sponge with soapy water to remove food residue, then dry the blade thoroughly. Cleaning will not repair a loose blade, a damaged housing or a displaced seal: replace the complete blade assembly before blending again.
Is the sealed cup warm, pressurised or difficult to open?
  • Stop blending. Do not continue a cycle to loosen the cup or force its blade attachment open. Leave the cup to cool before carefully opening it, with the opening pointing away from your body.
  • Before making another blend, check for hot or warm ingredients, carbonated ingredients, overfilling, excessive blending time or food left sealed inside the cup. Use cool or room-temperature ingredients, keep below MAX and do not blend longer than one minute.
  • Transfer the contents or use the appropriate storage lid after blending instead of leaving the extractor blade attached. If the cooled cup still cannot be opened, leave the assembly out of use and request help.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Use the pitcher with its vented lid cap inserted and locked in the lid.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. Do not use the sealed cup for hot liquids.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for at least 15 minutes.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Keep the extractor blade out of the dishwasher and dry it after hand-washing; wash the tamper by hand.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.

NutriBullet SmartSense Blender

Stop using your NutriBullet SmartSense Blender if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Which part and product code should I provide?
  • Check the product code on the rating label: the standalone SmartSense Blender is NBF07600. Include that code and the name of the affected part when requesting a replacement or help.
  • If a detachable part is damaged, keep that part out of use. Check the pitcher, lid and tamper separately so the correct accessory can be identified.
  • For cleaning undamaged parts, the pitcher is dishwasher-safe; hand-wash the tamper with soap and water and wipe the Motor Base with a damp cloth. NEVER submerge the motor base in water.
  • If the display shows a flat line, the pitcher is not properly attached. Reattach an undamaged pitcher; if it will not seat correctly, leave the blender out of use.

NutriBullet Smart Touch Blender Combo

Stop using your NutriBullet Smart Touch Blender Combo if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the cup or pitcher cracked, worn or distorted?
  • With the appliance switched off and disconnected, wait for the blades to stop, then lift off the affected attachment. If a sealed cup is warm or stuck, follow the warm-cup instructions below before trying to open it.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping. Check cup tabs for damage and look for cloudiness or discolouration.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and close securely; do not force a container with damaged threads or an incorrect fit.
Is the extractor blade loose, damaged or missing its seal?
  • Remove the cooled cup and blade assembly from the disconnected base. Unscrew the blade by its outer housing, keeping your fingers away from the cutting edges.
  • Look for cracking or breakage underneath the blade, loose components and a missing or damaged seal. Do not dismantle the blade or pull out its seal.
  • Use a small brush or sponge with soapy water to remove food residue, then dry the blade thoroughly. Cleaning will not repair a loose blade, a damaged housing or a displaced seal: replace the complete blade assembly before blending again.
Is the sealed cup warm, pressurised or difficult to open?
  • Stop blending. Do not continue a cycle to loosen the cup or force its blade attachment open. Leave the cup to cool before carefully opening it, with the opening pointing away from your body.
  • Before making another blend, check for hot or warm ingredients, carbonated ingredients, overfilling, excessive blending time or food left sealed inside the cup. Use cool or room-temperature ingredients, keep below MAX and do not blend longer than one minute.
  • Transfer the contents or use the appropriate storage lid after blending instead of leaving the extractor blade attached. If the cooled cup still cannot be opened, leave the assembly out of use and request help.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Use the pitcher with its vented lid cap inserted and locked in the lid.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. Do not use the sealed cup for hot liquids.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for at least 15 minutes.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Keep the extractor blade out of the dishwasher and dry it after hand-washing; wash the tamper by hand.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.

NutriBullet Power Core Blender

Stop using your NutriBullet Power Core Blender if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the Blending Pitcher cracked, worn or distorted?
  • Switch off and unplug the blender, wait for every moving part to stop, then remove the Blending Pitcher from the Motor Base.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping. Look for cloudiness as well.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and its lid must close securely; do not force a container with damaged threads or an incorrect fit.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Check that the lid vent slots are clear; wash away food that blocks them.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. For hot ingredients, start at LOW and increase speed only after the ingredients are blended.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for one hour.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container. Do not dry-grind grains, cereal or coffee.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Do not use a heat or sanitise cycle.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.

NutriBullet Blender Combo 1000

Stop using your NutriBullet Blender Combo 1000 if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the cup or pitcher cracked, worn or distorted?
  • With the appliance switched off and disconnected, wait for the blades to stop, then lift off the affected attachment. If a sealed cup is warm or stuck, follow the warm-cup instructions below before trying to open it.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and close securely; do not force a container with damaged threads or an incorrect fit.
Is the extractor blade loose, damaged or missing its seal?
  • Remove the cooled cup and blade assembly from the disconnected base. Unscrew the blade by its outer housing, keeping your fingers away from the cutting edges.
  • Look for cracking or breakage underneath the blade, loose components and a missing or damaged seal. Do not dismantle the blade or pull out its seal.
  • Use a small brush or sponge with soapy water to remove food residue, then dry the blade thoroughly. Cleaning will not repair a loose blade, a damaged housing or a displaced seal: replace the complete blade assembly before blending again.
Is the sealed cup warm, pressurised or difficult to open?
  • Stop blending. Do not continue a cycle to loosen the cup or force its blade attachment open. Leave the cup to cool before carefully opening it, with the opening pointing away from your body.
  • Before making another blend, check for hot or warm ingredients, carbonated ingredients, overfilling, excessive blending time or food left sealed inside the cup. Use cool or room-temperature ingredients, keep below MAX and do not blend longer than one minute.
  • Transfer the contents or use the appropriate storage lid after blending instead of leaving the extractor blade attached. If the cooled cup still cannot be opened, leave the assembly out of use and request help.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Use the pitcher with its vented lid cap inserted and locked in the lid.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. Do not use the sealed cup for hot liquids.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for at least 15 minutes.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Keep the extractor blade out of the dishwasher and dry it after hand-washing; wash the tamper by hand.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.

NutriBullet Power Core Blender Combo

Stop using your NutriBullet Power Core Blender Combo if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Is the cup or pitcher cracked, worn or distorted?
  • With the appliance switched off and disconnected, wait for the blades to stop, then lift off the affected attachment. If a sealed cup is warm or stuck, follow the warm-cup instructions below before trying to open it.
  • Inspect the container walls, rim, handle and twisting threads for cracks, crazing, breakage or warping. Look for cloudiness as well.
  • Set the affected container aside for replacement. A replacement must sit correctly on the base and close securely; do not force a container with damaged threads or an incorrect fit.
Is the extractor blade loose, damaged or missing its seal?
  • Remove the cooled cup and blade assembly from the disconnected base. Unscrew the blade by its outer housing, keeping your fingers away from the cutting edges.
  • Look for cracking or breakage underneath the blade, loose components and a missing or damaged seal. If the blade no longer rotates freely, discontinue use; do not force it by hand. Do not dismantle the blade or pull out its seal.
  • Use a small brush or sponge with soapy water to remove food residue, then dry the blade thoroughly. Cleaning will not repair a loose blade, a damaged housing or a displaced seal: replace the complete blade assembly before blending again.
Is the sealed cup warm, pressurised or difficult to open?
  • Stop blending. Do not continue a cycle to loosen the cup or force its blade attachment open. Leave the cup untouched for at least 30 minutes, and longer if it is still warm. Once completely cool, remove it from the base and use a towel to slowly unscrew the extractor blade, pointing the opening away from your face and body.
  • Before making another blend, check for hot or warm ingredients, carbonated ingredients, overfilling, excessive blending time or food left sealed inside the cup. Use cool or room-temperature ingredients, keep below MAX and do not blend longer than one minute. Allow 10–15 minutes between cup-blending cycles.
  • Transfer the contents or use the appropriate storage lid after blending instead of leaving the extractor blade attached. If the cooled cup still cannot be opened, leave the assembly out of use and request help.
Is the pitcher lid insecure, or is hot liquid escaping?
  • Stop the motor and wait for the blades to stop before handling the pitcher. Keep your face away from the lid as steam or hot ingredients may escape.
  • Check the lid and vented cap, then refit them securely before blending. Check that the lid vent slots are clear; wash away food that blocks them.
  • Reduce the contents to the correct MAX line and keep the lid in place during blending. For hot ingredients, start at LOW and increase speed only after the ingredients are blended.
  • If the lid or pitcher is damaged or cannot be secured, replace the affected part before further use.
Did the motor stop after a long or heavy blend?
  • Use this cooling check only for a normal thermal shutdown without burning odour, visible damage or another electrical warning sign. Disconnect the Motor Base and let it cool for one hour.
  • Check the load before restarting: add liquid for blending and remove excess ingredients rather than trying to crush a packed load of ice or run an empty container. Do not dry-grind grains, cereal or coffee.
  • Clear space beneath and around the base on a dry, level worktop so its ventilation openings are not covered by a towel or mat. Wipe away surface dust with the base disconnected. NEVER submerge the motor base in water.
  • If the same shutdown returns after cooling and correcting the load, leave the blender off for assessment instead of repeating the cycle.
Could a utensil, hard pit or incorrect accessory be striking the blades?
  • Power down and disconnect the appliance before removing the container. Wait until the blades have stopped before checking the ingredients and attachments.
  • Remove utensils and fruit pits before blending. Use only the supplied tamper with the pitcher lid in place; never push ingredients towards a moving blade with your fingers, a spoon or a spatula.
  • Inspect any part struck by a hard object. A chipped container, damaged blade or attachment that does not fit needs replacement; do not resume blending with it.
Did damage appear after cleaning or heating the parts?
  • Check whether the damaged container or accessory went through a dishwasher heat/sanitise cycle or was heated in a microwave. Those methods can damage or warp the parts.
  • For the replacement, rinse off food first and use the permitted dishwasher setting or hand-wash with soapy water. Do not use a heat or sanitise cycle.
  • A distorted rim, leaking thread or lid that no longer seats correctly means the part stays out of use, even after it has been cleaned.

NutriBullet Power Core Plus

Stop using your NutriBullet Power Core Plus if it seems unsafe; keep damaged parts out of use and seek support for a burning smell or electrical fault before restarting.

Which part and product code should I provide?
  • Check the rating label for the Power Core Plus product code NBF07200AKP. NEVER submerge the motor base in water.
  • Describe which part is affected and provide a safely taken photo with the product code. Keep the damaged part out of use while the correct replacement or service route is identified.
  • Do not try another model’s reset sequence or fit a similar-looking attachment to test the problem.

Still need help? Chat with us and give us your model name and product code.

The full steps for this model are in its user guide: NutriBullet Triple Prep System user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Blender Combo 1200 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Smart Touch Blender Combo user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Power Core Blender user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Blender Combo 1000 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Power Core Blender Combo user guide (PDF)

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