Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade. Do not put the cup in the fridge or freezer to cool it.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

A broken or missing cup tab can let the cup separate from the motor base.

• Unplug the base and wait for the blades to stop. If the cup is warm, use the cooling steps below before removing the blade.
• Remove the cooled cup and blade assembly from the base. Wash the cup and inspect its sides, rim and all three tabs for cracks, crazing, breakage or rounding.
• Replace a damaged cup immediately. Do not use a cup with a broken, damaged or missing tab.

A worn or damaged extractor blade needs replacement, even if it still turns.

• With the base unplugged and the cup cool, remove the cup assembly and unscrew the extractor blade without touching its sharp edges.
• Inspect the blade before every use. Replace the complete extractor blade at the first sign of wear or damage.
• Hand-wash the blade with warm soapy water and dry it completely. Keep the extractor blade out of the dishwasher.

The gasket must sit fully in the blade assembly to seal the cup.

• With the blade detached, look at the gasket around its inside rim. Do not remove the gasket.
• If the gasket is loose, damaged or no longer seated correctly, keep the blade out of use and replace the complete extractor blade assembly.
• Before fitting an undamaged blade, check that its seal is fully seated; screw the blade securely onto an intact cup.

Microwaving parts or using a dishwasher sanitise cycle can damage the plastic.

• Let the part cool and check for distortion or damage. Stop using a damaged part and obtain a matching replacement.
• Do not microwave the cup, base or accessories. Wash cups on the top rack without a sanitise cycle, or hand-wash with warm soapy water.
• Keep the motor base and extractor blade out of the dishwasher.

Running an empty cup or blending hard items without liquid can damage the blade.

• After disconnecting the base and waiting for the blades to stop, remove the cooled cup assembly and check the contents.
• Remove spoons and other foreign objects without touching the blade edges. Inspect the cup and blade for damage and replace damaged parts before reuse.
• Always add liquid for extraction. Do not run an empty cup or use the extractor blade to crush ice or other hard items without liquid.

Removing the cup too early can damage the blade coupling or motor gear.

• Wait until the motor and blades have stopped completely before lifting the cup assembly.
• Keep hands and utensils clear of the cutting edges. Do not store an exposed extractor blade on the motor base without a cup attached.
• If the coupling or motor gear is damaged, keep the appliance out of use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Use only cups and blades intended for NutriBullet 900 Essentials Set NB9-0807DG.

• Read the full product code on the base label and match the replacement cup or extractor blade to it.
• Fit only an undamaged matching assembly. Tighten the blade securely onto the cup before placing the assembly on the base.
• If the correct part will not fit securely, stop and have the attachment checked; do not modify it or force it into place.

Hot ingredients and blade friction can build pressure in a sealed cup.

• Stop blending. Do not try to open a warm sealed cup or run another blend to release it.
• Allow the contents to cool before carefully opening the cup pointed away from your body. If the cooled cup remains stuck, leave it out of use.
• For future blends, start with room-temperature or refrigerated ingredients and liquids, at 21°C or cooler. Never blend hot liquid, and keep each continuous run to one minute or less.

Carbonation and fermentation can release gas and build pressure inside the cup.

• Do not blend carbonated ingredients or liquids. Do not run another blend with a mixture that has been left sealed under the blade.
• If the cup is warm or difficult to open, follow the cooling steps above before opening it away from your body.
• Do not leave blended food sealed for long periods or use the extractor blade as a storage lid. After a normal blend, remove the blade once it is safe to open the cup.

Overfilling can cause leaks and dangerous pressure.

• Stop the motor, unplug the base and let any warm cup cool before removing the assembly and opening it away from your body.
• Reduce the combined food and liquid level to the MAX line or below.
• Inspect the cup and blade for damage and securely refit only sound parts. Do not restart a blender with damage or an electrical fault.

Long runs and blocked ventilation can overheat the motor.

• If the motor stops, unplug the base and let it cool for at least 15 minutes. A cooling period does not make a damaged appliance safe.
• Check that the base is on a clean, dry, level surface with unobstructed space beneath and around it. Remove dust, lint, cloth or paper from the ventilation area without opening the base.
• Correct any overfilling or lack of liquid before further use, and do not run continuously for more than one minute. If there is a burning smell, damage or repeated malfunction, keep it disconnected and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

A broken or missing cup tab can let the cup separate from the motor base.

• Unplug the base and wait for the blades to stop. If the cup is warm, use the cooling steps below before removing the blade.
• Remove the cooled cup and blade assembly from the base. Wash the cup and inspect its sides, rim and all three tabs for cracks, crazing, breakage or rounding.
• Replace a damaged cup immediately. Do not use a cup with a broken, damaged or missing tab.

A worn or damaged extractor blade needs replacement, even if it still turns.

• With the base unplugged and the cup cool, remove the cup assembly and unscrew the extractor blade without touching its sharp edges.
• Inspect the blade before every use. Replace the complete extractor blade at the first sign of wear or damage.
• Hand-wash the blade with warm soapy water and dry it completely. Keep the extractor blade out of the dishwasher.

The gasket must sit fully in the blade assembly to seal the cup.

• With the blade detached, look at the gasket around its inside rim. Do not remove the gasket.
• If the gasket is loose, damaged or no longer seated correctly, keep the blade out of use and replace the complete extractor blade assembly.
• Before fitting an undamaged blade, check that its seal is fully seated; screw the blade securely onto an intact cup.

Microwaving parts or using a dishwasher sanitise cycle can damage the plastic.

• Let the part cool and check for distortion or damage. Stop using a damaged part and obtain a matching replacement.
• Do not microwave the cup, base or accessories. Wash cups on the top rack without a sanitise cycle, or hand-wash with warm soapy water.
• Keep the motor base and extractor blade out of the dishwasher.

Running an empty cup or blending hard items without liquid can damage the blade.

• After disconnecting the base and waiting for the blades to stop, remove the cooled cup assembly and check the contents.
• Remove spoons and other foreign objects without touching the blade edges. Inspect the cup and blade for damage and replace damaged parts before reuse.
• Always add liquid for extraction. Do not run an empty cup or use the extractor blade to crush ice or other hard items without liquid.

Removing the cup too early can damage the blade coupling or motor gear.

• Wait until the motor and blades have stopped completely before lifting the cup assembly.
• Keep hands and utensils clear of the cutting edges. Do not store an exposed extractor blade on the motor base without a cup attached.
• If the coupling or motor gear is damaged, keep the appliance out of use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Use only cups and blades intended for NutriBullet 900 Mega Pack NB9-1107AK.

• Read the full product code on the base label and match the replacement cup or extractor blade to it.
• Fit only an undamaged matching assembly. Tighten the blade securely onto the cup before placing the assembly on the base.
• If the correct part will not fit securely, stop and have the attachment checked; do not modify it or force it into place.

Hot ingredients and blade friction can build pressure in a sealed cup.

• Stop blending. Do not try to open a warm sealed cup or run another blend to release it.
• Allow the contents to cool before carefully opening the cup pointed away from your body. If the cooled cup remains stuck, leave it out of use.
• For future blends, start with room-temperature or refrigerated ingredients and liquids, at 21°C or cooler. Never blend hot liquid, and keep each continuous run to one minute or less.

Carbonation and fermentation can release gas and build pressure inside the cup.

• Do not blend carbonated ingredients or liquids. Do not run another blend with a mixture that has been left sealed under the blade.
• If the cup is warm or difficult to open, follow the cooling steps above before opening it away from your body.
• Do not leave blended food sealed for long periods or use the extractor blade as a storage lid. After a normal blend, remove the blade once it is safe to open the cup.

Overfilling can cause leaks and dangerous pressure.

• Stop the motor, unplug the base and let any warm cup cool before removing the assembly and opening it away from your body.
• Reduce the combined food and liquid level to the MAX line or below.
• Inspect the cup and blade for damage and securely refit only sound parts. Do not restart a blender with damage or an electrical fault.

Long runs and blocked ventilation can overheat the motor.

• If the motor stops, unplug the base and let it cool for at least 15 minutes. A cooling period does not make a damaged appliance safe.
• Check that the base is on a clean, dry, level surface with unobstructed space beneath and around it. Remove dust, lint, cloth or paper from the ventilation area without opening the base.
• Correct any overfilling or lack of liquid before further use, and do not run continuously for more than one minute. If there is a burning smell, damage or repeated malfunction, keep it disconnected and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade. Do not put the cup in the fridge or freezer to cool it.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion. Check the cup tabs for damage as well.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the easy-twist extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete easy-twist extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the easy-twist extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the easy-twist extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or easy-twist extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

The pitcher must attach securely to the blade and base and its lid must stay correctly fitted.

• Remove the cool pitcher from the disconnected base and wash the pitcher and lid so cracks, damaged threads and distortion can be seen.
• Check the pitcher body, handle and twisting threads. A cracked pitcher or one that cannot align properly with the blade needs replacement; do not force the threads together.
• On an undamaged matching pitcher, align and secure the blade and refit the lid and vented lid cap. If the lid or cap is broken or will not fit securely, replace the affected part before blending.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the easy-twist extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete easy-twist extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the easy-twist extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the easy-twist extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or easy-twist extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

The separate milling blade is for dry ingredients and is different from the extractor blade used with liquids.

• Identify which blade was fitted. After disconnecting and waiting for a complete stop, remove the cup assembly and inspect the milling blade and cup for damage.
• For the milling attachment, use only dry ingredients in the 18 oz Short Cup; do not add liquid or use it to make nut butter.
• Mill in cycles of no more than one minute, opening the cool container between cycles to check the texture and release pressure; use smaller batches if needed. Replace damaged parts before considering further milling.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the easy-twist extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete easy-twist extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the easy-twist extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the easy-twist extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or easy-twist extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

• Switch off, unplug and wait for movement to stop before handling the assembly. Allow a warm sealed cup to cool completely before opening it carefully away from your body.
• Check the cup and all three side tabs for cracks, crazing, breaks or rounding. Replace a damaged cup or one with a missing tab before use. Inspect the extractor blade and use only the correct approved replacement for this model.
• Cups and to-go lids may be washed on the dishwasher’s top rack, but never use a sanitising cycle: its heat can warp the plastic. Cleaning does not repair a cracked or damaged cup.

• Inspect the extractor blade before use. A loose or damaged extractor needs replacement. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Check that its gasket is completely seated without pulling it out. Never remove the gasket. If it is loose, missing or damaged, stop using that blade and replace the complete extractor blade assembly; do not fit a loose ring back into it. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Hand-wash the extractor, keep it out of the dishwasher, and dry both sides completely. Cleaning does not repair a damaged blade or seal.

• If there is a burning smell, smoke, sparks, a damaged cord or plug, liquid inside or underneath the motor base, or damage after a drop, stop using the appliance, unplug it only if safe, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Do not run another test or open the motor base.
• A dropped, damaged or malfunctioning appliance must stay out of use. Do not dismantle or repair it yourself; a damaged supply cord requires the manufacturer, service agent or another qualified person.

• With the base unplugged and the normally removable cup/blade assembly already removed, wipe accessible residue from the base and white actuator tabs with a sponge or cloth dampened with warm soapy water; use a small brush if needed. Do not clean actuators while plugged in, or remove the rubber or plastic liners. Liquid inside the electrical base needs support assessment, not a cleaning-and-retry test.
• Use only approved replacement parts intended for this model. If a part remains damaged, loose or unable to fit normally, leave it out of use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts. Keep the parts out of ovens, stovetop pots and boiling water.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 15 minutes and wait until the contents have cooled and settled. Point the cup away from your face and body and slowly unscrew the extractor blade to release residual pressure.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the easy-twist extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete easy-twist extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the easy-twist extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the easy-twist extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or easy-twist extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

The pitcher must attach securely to the blade and base and its lid must stay correctly fitted.

• Remove the cool pitcher from the disconnected base and wash the pitcher and lid so cracks, damaged threads and distortion can be seen.
• Check the pitcher body, handle and twisting threads. A cracked pitcher or one that cannot align properly with the blade needs replacement; do not force the threads together.
• On an undamaged matching pitcher, align and secure the blade and refit the lid and vented lid cap. If the lid or cap is broken or will not fit securely, replace the affected part before blending.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade. Do not put the cup in the fridge or freezer to cool it.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged. Buy a replacement extractor blade (New Zealand).
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade. Do not put the cup in the fridge or freezer to cool it.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

• Unplug the NutriBullet Baby and wait for blade movement to stop before removing the affected cup or Batchbowl.
• Empty the part and wash it with warm soapy water. Inspect the plastic, lid and attachment points for damage; replace the affected part rather than trying to force a distorted lid or cup into place.
• Do not microwave NutriBullet Baby parts or sterilise them with boiling water or steam; these methods can warp the plastic.
• Use a freezer-safe container for freezing food rather than the Date-Dial Storage Cups, and fill those storage cups no more than two-thirds full.

• With the NutriBullet Baby disconnected, remove the cooled vessel and untwist the blade attachment without touching its edges.
• Inspect the blade assembly and its factory-fitted seal. Do not pull the seal out or try to press a removed seal back into service.
• Replace the entire blade attachment if the blade is loose or damaged or the seal has been removed, worn, torn or loosened. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• Hand-wash the replacement blade; keep it out of the dishwasher and avoid boiling or steam sterilisation.

All three cup tabs must be intact before the NutriBullet Baby is used.

• Unplug the Motor Base and wait for blade movement to stop before removing the cup assembly.
• Check all three tabs on the side of the cup. If any tab is broken, damaged or missing, replace the cup; do not force it into the base.
• With the base still unplugged, use a damp rag to wipe the accessible inside and outside of the base, including around the actuator buttons.
• Allow the base to dry completely before refitting an undamaged cup and blade. If the assembly still will not attach normally, keep it out of use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

• Check the NutriBullet Baby cup and extractor blade before placing the assembly on the unplugged Motor Base.
• Align the blade squarely with the cup and hand-tighten it securely. Use only parts intended for the NutriBullet Baby.
• For the Batchbowl, fit its lid firmly and keep the vented lid cap inserted and locked.
• If the cup, blade or lid will not fasten normally, do not run the blender or bypass the interlock. Identify and replace the damaged component before further blending. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

• Turn off and unplug the NutriBullet Baby Steam + Blend. Let the Work Bowl cool for at least 10 minutes and wait for the motor and blade to stop before disassembling.
• Wash the Work Bowl and Work Bowl Lid with warm soapy water, then dry them and inspect the bowl, handle, lid and attachment points.
• Keep a cracked or damaged part out of use and obtain the matching replacement. Do not use the Work Bowl as a serving cup or force a damaged lid closed.
• Avoid sudden temperature changes, boiling-water immersion, microwaves, ovens and stovetop heat that can crack or damage these parts.

• After the disconnected NutriBullet Baby Steam + Blend has cooled, lift the Blending Blade vertically by a non-sharp area.
• To remove the Blade Holder from the Work Bowl, rotate the bottom of the holder. Hand-wash the blade and holder in warm soapy water and dry thoroughly; keep them out of the dishwasher.
• Inspect the cleaned blade and holder. Replace a damaged Blending Blade or affected holder before use; the loose, sharp cutting blades must not be handled by their edges.
• For reassembly, lower the Blending Blade vertically onto the Blade Holder in the centre of the Work Bowl and secure it in place.

• With the NutriBullet Baby Steam + Blend unplugged, twist the Work Bowl Lid clockwise onto the Work Bowl until secure.
• Line up the black arrow near the bottom of the bowl with the Unlock icon on the Motor Base. Hold the base and turn the Work Bowl counter-clockwise to lock it.
• The appliance should not be operated with an open or loose lid. Six beeps can indicate an incorrectly installed bowl; refit the sound parts rather than bypassing the interlock.
• If the bowl or lid cannot stay locked, keep the appliance stopped and replace the damaged part.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

The Processor Attachment has its own work bowl, lid, chopping blade and reversible slice/shred disc.

• Disconnect the base and wait for all moving parts to stop. Remove the Work Bowl Lid before trying to disengage the Work Bowl from the motor base.
• Lift the blade or disc by its centre plastic area before removing food; never tip the bowl to drop the blade or disc into your hand. Inspect the bowl, lid, blade and disc for cracks or other damage.
• Replace any damaged attachment component. When reassembling sound parts, align the lid and bowl arrows; the bowl should click securely into place. For the disc, align its hash marks with the blade adapter and check that it sits nearly flush with the bowl rim.

Too much force can stop the processor blade or disc, overheat the motor, or fracture the work bowl.

• Turn off and disconnect the base, then wait until the blade or disc is fully stopped before clearing the feed chute.
• Remove excess ingredients and inspect the work bowl and attachment for cracks. Replace damaged pieces rather than reusing them with a smaller load.
• For a sound attachment, keep food below the bowl MAX mark and feed slowly using only the supplied Food Pusher. Do not use PULSE with the Work Bowl; do not grind dry grains, cereal or coffee with the processor blade or disc.

The grinder attachment is for dry or dehydrated ingredients; liquid, moist food and ice can damage it.

• Disconnect the base and wait until the grinder blade is completely stopped before removing the attachment.
• Open the Grinding Cup and check for unsuitable ingredients, foreign objects or visible damage. Replace a damaged cup or grinder blade assembly.
• Use only dry or dehydrated coffee/spice ingredients and short one-to-two-second pulses with sound parts. Keep the grinder out of the microwave, oven, air fryer and off the stovetop; do not store it in a fridge or freezer.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim. Inspect all three side tabs for cracks, missing pieces, rounding or breakage.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the extractor blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete extractor blade if the housing is cracked or broken, the assembly is loose or the blade is damaged. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the extractor blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Do not remove or separately refit the gasket; replace the complete blade assembly if it is loose, torn, displaced or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Hand-wash the extractor blade. Do not microwave the parts.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or extractor blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow the contents to cool fully before opening the cup carefully, pointed away from your body.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

The extra milling blade is for dry ingredients and must not be confused with the extractor blade used for liquid blending.

• Identify the attachment as the milling blade and note the full 600 Mega Pack product code from the base label.
• Keep a damaged milling blade out of service and obtain a matching replacement; do not transfer operating limits from a different Mega Pack.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.

Damage to the cup can prevent secure attachment and may allow the cup to separate from the base.

• After the motor has stopped and the cup has cooled, lift the cup and blade assembly off the disconnected base; unscrew the blade only when the contents are cool.
• Hand-wash the cup, rinse it and inspect the rim and sides for cracks, fine crazing, chips or a damaged rim; also look for cloudiness or distortion.
• Replace the cup if any of these defects remain after washing. The replacement must have an intact rim and locking surfaces and match the full model on the rating label; do not force a damaged cup into position.

The blade assembly is a replaceable component; damaged blades or blade housings are not corrected by running another blend.

• Remove the cooled cup assembly from the disconnected base, then separate the Rapid Extractor Blade from the cup while keeping your fingers away from the cutting edges.
• Look over the blade and its housing for damage. Hand-clean food residue with soapy water and a small brush or sponge, then rinse and dry both sides completely.
• Replace the complete Rapid Extractor Blade if the housing is cracked or broken, the assembly is loose or the blade is damaged or does not rotate freely. A clean appearance does not make a damaged blade usable.

The sealing area belongs to the blade assembly. A worn or displaced seal can let liquid escape.

• With the Rapid Extractor Blade detached and clean, look at the seal around the inside of its rim; do not use a knife or other tool to lift it.
• The seal must be present and seated evenly, without tears or a loose section. Replace the blade assembly if the gasket is missing or damaged.
• Fit only the correct replacement blade to an undamaged cup. If the blade cannot be tightened securely by hand, keep that cup and blade assembly out of use.

Heating the cup or using a dishwasher sanitise cycle can warp plastic and spoil its fit.

• Let the affected part cool, then compare its rim, threads and shape with their original condition; inspect for warping and cracks.
• Replace a distorted or cracked cup or lid. Do not try to reshape it with hot water or continue using it because the lid can still be screwed on.
• Wash cups and to-go lids on the top rack only, without the heat/sanitise cycle, or hand-wash them. Wash the Rapid Extractor Blade on the top rack of the dishwasher or by hand; do not use a heat or sanitise cycle. Do not microwave the parts. Keep the parts out of ovens, air fryers, stovetop pots and boiling water, and do not freeze the cup.

Hard objects and removing the cup before the blades stop can damage the blade, blade coupling or motor gear.

• Check whether a spoon or another non-food object was in the cup, whether the extractor blade was used without liquid, or whether the cup was lifted while the motor was still turning.
• Once everything is stopped and disconnected, remove the cup assembly and inspect the cup, blade and visible coupling for broken or worn areas; keep fingers away from the blade edges.
• Replace the damaged detachable cup or blade assembly. If the visible drive on the base is damaged, leave the appliance disconnected for assessment; do not dismantle the base.
• For future blends, remove utensils before loading, add liquid for extraction, and wait for a complete stop before lifting the cup.

A similar-looking cup or blade may be the wrong attachment.

• Read the full product code on the base label and identify the damaged cup, lid or Rapid Extractor Blade before choosing a replacement.
• Match the replacement to that exact model rather than choosing it by capacity or appearance. Use genuine NutriBullet attachments intended for that model.
• After fitting an undamaged matching part, its threads and locking surfaces should engage securely without force. If they do not, leave the assembly off the base and have the fit checked.

Hot ingredients, long blending, carbonation and food left sealed can build pressure inside a blending cup.

• Leave a hot or warm sealed cup alone; do not continue blending or try to open it.
• Allow at least 30 minutes for the cup to cool; if it is still warm, wait longer. Do not apply heat, force or pry the cup from the blade.
• Only once completely cool, disengage the cup slowly; point it away from your face and body and use a towel to slowly untwist it from the Rapid Extractor Blade.
• If the cup remains stuck, leave it out of use; do not leave sealed food standing for a long period. Inspect the cooled parts for cracks or distortion before deciding which part needs replacing.
• For future cup blending, stay below MAX, use cool non-carbonated ingredients, follow the blend-cycle limits and avoid leaving food sealed with the blade attached.

Prolonged runs, an excessive load and blocked ventilation can strain the motor and contribute to damage.

• Check what happened before the problem: repeated cycles, an overfilled cup, too little liquid, or cloth or paper beneath the base.
• With the appliance disconnected, clear objects from around the ventilation openings and inspect accessible parts for damage; do not open the motor base.
• A cooling delay does not repair a damaged motor or part. Keep damaged equipment out of use for assessment, and follow the model’s cycle and loading limits with any approved replacement.