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Why does my personal blender make an unusual noise or smell?

  • Updated

An overfilled personal-blender Cup can strain the motor and increase noise or odour; blade condition, the liquid level and ventilation also need checking. Some models have a temporary first-use odour, so follow the checks for your named blender below.

Is the smell burning, or is there an electrical or motor-base fault?

If there is liquid inside or under the motor base, smoke, a burning smell, sparks, an electric shock, or a damaged cord, plug or base, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Do not restart after these signs; the checks below apply only when none of them has occurred.

Before inspecting or cleaning detachable parts, switch off, disconnect external power, wait for movement to stop and let hot parts cool completely. Keep fingers away from cutting edges and do not open the motor housing.

Leave a warm, pressurised or stuck sealed Cup closed until completely cool; do not force it open. Stop using a damaged detachable part and replace it with the correct part for your appliance.

If a check cannot be completed, a part will not fit securely, or the symptom remains after the checks, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

If a step above directs you to our team, or you need help with an unresolved issue in this article, see our warranty article.

NutriBullet Ultra 1200

The NutriBullet Ultra 1200 can smell during its first few uses, while an overfilled Cup strains the motor and can cause both odour and increased noise.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Ultra 1200 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Ultra 1200 guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Ultra 1200 Cup strains the motor and can cause an odour or increased noise.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Ultra 1200 guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • For the NutriBullet Ultra 1200, do not blend continuously for more than one minute; allow the contents to settle for at least 10–15 minutes after multiple extraction cycles.
  • A continuously flashing Control Panel after repeated cycles calls for unplugging and at least 15 minutes of cooling. If an excessive hard load has tripped the thermal breaker, follow the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Ultra 1200 off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Ultra 1200 guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Ultra 1200, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it. Do not put the Cup in the fridge or freezer to cool it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 900 Series

Stop using the NutriBullet 900 Series and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 900 Series is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet 900 Series running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet 900 Series guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Screw the Extractor Blade onto the Cup until tightly sealed. Turn the assembly upside down, place it on the base, and use the guide’s push-and-twist locking action; check that the Cup is secure before beginning a short blend.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet 900 Series detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 900 Series. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 900 Essentials Set (AU and NZ)

A blade that is worn or seized can make the NutriBullet 900 Essentials Set NB9-0807DG (AU and NZ) unusually noisy or strain its motor enough to produce a smell.

Stop using a damaged or malfunctioning blender.

Are the load, run time and air space correct?
  • Unplug the motor base and wait until every moving part has stopped before handling or cleaning it.
  • For extractor-blade blending, add ingredients and liquid without going above the cup’s MAX line.
  • Set the base on a level surface with clear space underneath and around it so air can circulate.
  • Do not run the motor continuously for more than one minute.
Are the Cup tabs damaged?
  • With the NutriBullet 900 Essentials Set NB9-0807DG (AU and NZ) unplugged and stopped, remove the Cup assembly and inspect all three tabs on its side.
  • Stop using the Cup and replace it if a tab is broken, damaged or missing; do not try to force it into the Motor Base.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 900 Essentials Set NB9-0807DG (AU and NZ). Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Could the blade be worn or seized?
  • A worn or seized blade on the NutriBullet 900 Essentials Set NB9-0807DG (AU and NZ) can cause unusual noise or overwork the motor and cause a smell. Switch off, unplug and let the Cup stop and cool before handling it.
  • Remove the Cup from the Motor Base and unscrew the blade assembly. Check the blade assembly and its seal for damage without touching the cutting edges or removing the seal.
  • If the blade is damaged, loose or seized, stop using the assembly and replace it with the correct complete blade assembly. Do not force a seized blade or keep restarting the blender.
  • For a sound blade, add enough liquid for the ingredients to move through it and keep the combined contents below MAX. If the unusual sound or smell remains after correcting the load, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What if the unusual operation continues? If the blender malfunctions, has been dropped or is damaged, stop using it.

NutriBullet 900 Mega Pack (AU and NZ)

A blade that is worn or seized can make the NutriBullet 900 Mega Pack NB9-1107AK (AU and NZ) unusually noisy or strain its motor enough to produce a smell.

Stop using a damaged or malfunctioning blender.

Are the load, run time and air space correct?
  • Unplug the motor base and wait until every moving part has stopped before handling or cleaning it.
  • For extractor-blade blending, add ingredients and liquid without going above the cup’s MAX line.
  • Set the base on a level surface with clear space underneath and around it so air can circulate.
  • Do not run the motor continuously for more than one minute.
Are the Cup tabs damaged?
  • With the NutriBullet 900 Mega Pack NB9-1107AK (AU and NZ) unplugged and stopped, remove the Cup assembly and inspect all three tabs on its side.
  • Stop using the Cup and replace it if a tab is broken, damaged or missing; do not try to force it into the Motor Base.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 900 Mega Pack NB9-1107AK (AU and NZ). Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Could the blade be worn or seized?
  • A worn or seized blade on the NutriBullet 900 Mega Pack NB9-1107AK (AU and NZ) can cause unusual noise or overwork the motor and cause a smell. Switch off, unplug and let the Cup stop and cool before handling it.
  • Remove the Cup from the Motor Base and unscrew the blade assembly. Check the blade assembly and its seal for damage without touching the cutting edges or removing the seal.
  • If the blade is damaged, loose or seized, stop using the assembly and replace it with the correct complete blade assembly. Do not force a seized blade or keep restarting the blender.
  • For a sound blade, add enough liquid for the ingredients to move through it and keep the combined contents below MAX. If the unusual sound or smell remains after correcting the load, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What if the unusual operation continues? If the blender malfunctions, has been dropped or is damaged, stop using it.

NutriBullet 600 Series

Stop using the NutriBullet 600 Series and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 600 Series is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet 600 Series running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet 600 Series guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Screw the Extractor Blade onto the Cup until tightly sealed. Turn the assembly upside down, place it on the base, and use the guide’s push-and-twist locking action; check that the Cup is secure before beginning a short blend.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet 600 Series detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
  • Replace the extractor blade about every six months, depending on use, or as needed.
  • A strange noise can mean the blade is worn or seized; if it is, replace the blade.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 600 Series. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Ultra 1000 / Ultra 1000 Premium

The NutriBullet Ultra 1000 Premium NB07500-1008 can smell during its first few uses, while an overfilled Cup strains the motor and can cause both odour and increased noise.

These checks cover NutriBullet Ultra 1000 Premium, product code NB07500-1008. Check the rating label; for another Ultra 1000 product code, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Ultra 1000 / Ultra 1000 Premium is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Ultra 1000 / Ultra 1000 Premium guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
  • If the smell is still there after 3-4 uses, check that the Cup is not filled above MAX.
  • A smell from the Motor Base in the first few uses is normal and should not cause alarm.
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Ultra 1000 / Ultra 1000 Premium Cup strains the motor and can cause an odour or increased noise.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Ultra 1000 / Ultra 1000 Premium guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • For the NutriBullet Ultra 1000 / Ultra 1000 Premium, do not blend continuously for more than one minute; allow the contents to settle for at least 10–15 minutes after multiple extraction cycles.
  • A continuously flashing Control Panel after repeated cycles calls for unplugging and at least 15 minutes of cooling. If an excessive hard load has tripped the thermal breaker, follow the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Ultra 1000 / Ultra 1000 Premium off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Ultra 1000 / Ultra 1000 Premium guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Ultra 1000 / Ultra 1000 Premium, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it. Do not put the Cup in the fridge or freezer to cool it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Select 1200 / 2.0 Select 1200

Worn or damaged Cup, Pitcher or blade components can explain increased noise or vibration from the NutriBullet Select 1200 / 2.0 Select 1200.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Select 1200 / 2.0 Select 1200 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Are the Cup, Pitcher or blade components worn or damaged?
  • Increasing noise or vibration on the NutriBullet Select 1200 / 2.0 Select 1200 can mean that the Cup, Pitcher or blade components need replacing. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
  • Remove the vessel after the motor has stopped; inspect the Cup or Pitcher and blade assembly for cracks, damaged tabs or other visible wear, keeping fingers away from cutting edges.
  • Replace any worn or damaged detachable component with the correct part before further use; if the sound persists, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the motor been running too long?
  • Check the NutriBullet Select 1200 / 2.0 Select 1200 running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet Select 1200 / 2.0 Select 1200 guide requires liquid and says not to use the blender as an ice crusher; running a Cup empty or without liquid can damage its blade.
  • When movement has stopped and the vessel is cool, turn it counterclockwise and lift it from the Motor Base. For a Cup, unscrew the Extractor Blade; for the Pitcher, remove its lid. Reduce the load and add liquid without exceeding the marked MAX line.
  • For a Cup, tighten its Extractor Blade before placing the assembly blade-side down on the base. For the Pitcher, fit the lid with its vented cap secured; turn the vessel clockwise on the base to lock it.
  • Do not continue a run if the contents remain stuck or the unusual sound or odour continues after adjusting the load.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Select 1200 / 2.0 Select 1200. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the vessel from the Motor Base. For a Cup, hold it upright and unscrew the Extractor Blade; for a cooled Pitcher, remove the lid and leave the fixed blade in place.
  • Check for a spoon or another non-food object in the Cup or Pitcher. Remove the object without touching the cutting edges, then inspect the vessel and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Pro+ 1200 / Pro Plus 1200

Stop using the NutriBullet Pro+ 1200 / Pro Plus 1200 and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Pro+ 1200 / Pro Plus 1200 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet Pro+ 1200 / Pro Plus 1200 running time; the guide warns against running the motor continuously for more than one minute.
  • Do not run more than three one-minute intervals without allowing two to three minutes of cooling after the third extraction.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet Pro+ 1200 / Pro Plus 1200 guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Screw the Extractor Blade onto the Cup until tightly sealed. Turn the assembly upside down, place it on the base, and use the guide’s push-and-twist locking action; check that the Cup is secure before beginning a short blend.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet Pro+ 1200 / Pro Plus 1200 detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Pro+ 1200 / Pro Plus 1200. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Pro 1000 / 2.0 Pro 1000

Stop using the NutriBullet Pro 1000 / 2.0 Pro 1000 and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Pro 1000 / 2.0 Pro 1000 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet Pro 1000 / 2.0 Pro 1000 running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet Pro 1000 / 2.0 Pro 1000 guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Tighten the Easy-Twist Extractor Blade onto the Cup, turn the assembly upside down, and turn the Cup clockwise on the Motor Base until locked; do not put the blade on the base by itself.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet Pro 1000 / 2.0 Pro 1000 detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Pro 1000 / 2.0 Pro 1000. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 1000 Series

Stop using the NutriBullet 1000 Series and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet 1000 Series and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet Turbo 1000

A first-use Motor Base odour or an overfilled Cup can explain an unusual smell from the NutriBullet Turbo 1000 NBT07400-1006AK.

These steps cover product code NBT07400-1006AK. Check the rating label before using them; if the code differs, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Turbo 1000 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Turbo 1000 guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Turbo 1000 Cup strains the motor and can cause an odour.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Turbo 1000 guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • Check how many consecutive cycles the NutriBullet Turbo 1000 has run; repeated blending can trigger its cooling protection.
  • Do not exceed three consecutive 45-second blend cycles in five minutes; after a consecutive-use stop, unplug and cool for at least 20 minutes. If the thermal breaker trips under an excessive hard load, use the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Turbo 1000 off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Turbo 1000 guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Turbo 1000, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 1000 Mega Pack / 1000 Series Mega Pack

Stop using the NutriBullet 1000 Mega Pack / 1000 Series Mega Pack and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

These checks cover the 1000 Series Mega Pack with product code N10-1107AK. Check the rating label; for another pack code, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 1000 Mega Pack / 1000 Series Mega Pack is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet 1000 Mega Pack / 1000 Series Mega Pack running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet 1000 Mega Pack / 1000 Series Mega Pack guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Screw the Extractor Blade onto the Cup until tightly sealed. Turn the assembly upside down, place it on the base, and use the guide’s push-and-twist locking action; check that the Cup is secure before beginning a short blend.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet 1000 Mega Pack / 1000 Series Mega Pack detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 1000 Mega Pack / 1000 Series Mega Pack. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 1200 Series / 12 Piece

Stop using the NutriBullet 1200 Series / 12 Piece and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet 1200 Series / 12 Piece and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet 1200 Series / 10 Piece

Stop using the NutriBullet 1200 Series / 10 Piece and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet 1200 Series / 10 Piece and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet 2.0 Pro 1200

Stop using the NutriBullet 2.0 Pro 1200 and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 2.0 Pro 1200 is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet 2.0 Pro 1200 running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet 2.0 Pro 1200 guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Tighten the Easy-Twist Extractor Blade onto the Cup, turn the assembly upside down, and turn the Cup clockwise on the Motor Base until locked; do not put the blade on the base by itself.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet 2.0 Pro 1200 detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 2.0 Pro 1200. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 500 Series / 4 Piece

Stop using the NutriBullet 500 Series / 4 Piece and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 500 Series / 4 Piece is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet 500 Series / 4 Piece running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet 500 Series / 4 Piece guide requires liquid for blending and warns that crushing ice or hard ingredients without liquid can dull or damage the Extractor Blade.
  • After the stopped Cup is completely cool, lift it off the Motor Base and unscrew the Extractor Blade. Remove an excessive hard-ingredient load; use chilled liquid with suitable ingredients, keeping everything below MAX.
  • Screw the Extractor Blade onto the Cup until tightly sealed. Turn the assembly upside down, place it on the base, and use the guide’s push-and-twist locking action; check that the Cup is secure before beginning a short blend.
  • Ingredients should move through the blade rather than remain packed around it; if the load still will not blend or the unusual noise or smell remains, stop instead of extending the run.
Are the detachable blade or its seal damaged?
  • Inspect the NutriBullet 500 Series / 4 Piece detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, stop using that assembly and replace the complete correct blade assembly. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 500 Series / 4 Piece. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 1000 Essentials McLaren

Stop using the NutriBullet 1000 Essentials McLaren and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Could a utensil, damaged cup or worn blade be causing the sound?
  • Switch off, unplug, wait for all movement to stop, and let a warm sealed cup cool completely before opening it carefully away from your body.
  • Remove spoons or other foreign objects before blending. Keep fingers away from blade edges.
  • Check the cup and all three side tabs for cracks, crazing, breaks or rounding. Replace a damaged cup or one with a missing tab before use. Inspect the extractor blade and use only the correct approved replacement for this model.
  • Replace a loose or damaged extractor blade with the correct replacement before further use. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Is the blend dry, very hard, overfilled, or running too long?
  • Use cool or refrigerated ingredients and liquid at 21°C or below. Add liquid, never run the extractor with an empty cup, and keep all ingredients and liquid at or below the MAX line.
  • Do not use this appliance as an ice crusher or process ice or other hard items without liquid; that can dull or damage the blades. Use frozen fruit with chilled liquid for a cold smoothie.
  • Blend for no more than one minute continuously. Before another cycle, let the contents settle for 2–3 minutes, check the cup is no longer warm, carefully open it away from your body to release pressure, and reseal it. Wait longer if it is still warm.
Has the motor stopped or become hot during use?
  • Keep unobstructed space beneath and around the base and keep its ventilation openings clear of dust, lint, towels, paper and other coverings.
  • For a stopped motor without damage, an electrical warning or another sign of malfunction, unplug the base and let it cool for at least 15 minutes. This is a motor reset, not a warm-cup opening time. If the abnormal sound or smell remains, discontinue use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What if the noise or smell continues? Leave the NutriBullet 1000 Essentials McLaren off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet 700 Series

Stop using the NutriBullet 700 Series and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet 700 Series is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet 700 Series guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and gently push and twist it on the base to lock it.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the motor been running too long?
  • Check the NutriBullet 700 Series running time; the guide warns against running the motor continuously for more than one minute.
  • Allow at least one minute between one-minute blending cycles; let a warm Cup cool completely before opening.
  • If the motor stops unexpectedly, unplug the Motor Base and let it cool for one hour so its thermal breaker can reset. Check the load and ventilation before another use; if the unusual sound or smell returns, leave the blender off.
Is the Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet 700 Series disconnected and the Cup completely cool, gently push and untwist the Cup counterclockwise to release it from the Motor Base; lift off the assembly and unscrew the Extractor Blade from the upright Cup.
  • Inspect the detached Extractor Blade for damage and check that its gasket is present and sound; do not touch the cutting edges or try to force a blade that appears seized.
  • Replace a damaged or seized blade assembly with the correct part before further blending. Hand-tighten the sound Extractor Blade onto the Cup, invert the assembly and gently push and twist it onto the base to lock.
  • The Cup must be secure and the blade assembly intact before another use; persistent unusual sound or smell means the blender should remain off.
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet 700 Series guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet 700 Series. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the Cup assembly from the Motor Base, hold the Cup upright and unscrew the blade assembly.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Select 1000 / Select 1000 with pitcher

Stop using the NutriBullet Select 1000 / Select 1000 with pitcher and unplug it only if safe before checking the blade, liquid level, running time and ventilation. If there is a burning smell, smoke, sparks or liquid inside the motor base, leave the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); disconnect power only if it is safe.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Select 1000 / Select 1000 with pitcher is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Has the motor been running too long?
  • Check the NutriBullet Select 1000 / Select 1000 with pitcher running time; the guide warns against running the motor continuously for more than one minute.
  • Stop the blending or processing cycle at that limit instead of repeatedly running a thick mixture to finish it.
  • If the motor has stopped unexpectedly without the fault signs described above, leave the base unplugged for at least 15 minutes; correct the load and keep the vents clear before another use. If the sound or smell returns, end the attempt.
Is the blade being used without enough liquid or against an unsuitable hard load?
  • The NutriBullet Select 1000 / Select 1000 with pitcher guide requires liquid and says not to use the blender as an ice crusher; running a Cup empty or without liquid can damage its blade.
  • When movement has stopped and the vessel is cool, turn it counterclockwise and lift it from the Motor Base. For a Cup, unscrew the Extractor Blade; for the Pitcher, remove its lid. Reduce the load and add liquid without exceeding the marked MAX line.
  • For a Cup, tighten its Extractor Blade before placing the assembly blade-side down on the base. For the Pitcher, fit the lid with its vented cap secured; turn the vessel clockwise on the base to lock it.
  • Do not continue a run if the contents remain stuck or the unusual sound or odour continues after adjusting the load.
Is the detachable blade worn or seized, or is its seal damaged?
  • Inspect the NutriBullet Select 1000 / Select 1000 with pitcher detachable blade before another use, particularly after blending a hard load without liquid.
  • With the base disconnected and the Cup cool, remove the Cup and unscrew the blade assembly; look at the cutting parts and check that the gasket is fully seated without pulling it out.
  • If the seal or blade is damaged, worn or seized, stop using that assembly and replace the complete correct blade assembly. Do not force a seized blade or keep restarting the blender. Tighten the replacement onto the Cup before refitting; if the noise or smell persists with intact parts, leave the blender off. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Select 1000 / Select 1000 with pitcher. Wait until the blades stop and let a warm or pressurised sealed Cup cool completely before opening it.
  • Remove the vessel from the Motor Base. For a Cup, hold it upright and unscrew the Extractor Blade; for a cooled Pitcher, remove the lid and leave the fixed blade in place.
  • Check for a spoon or another non-food object in the Cup or Pitcher. Remove the object without touching the cutting edges, then inspect the vessel and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Pro+ Matte Black

Stop using the NutriBullet Pro+ Matte Black and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet Pro+ Matte Black and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet 600 Essentials Kit

Stop using the NutriBullet 600 Essentials Kit and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet 600 Essentials Kit and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet Ultra 1200 McLaren / Club Pack

For the NutriBullet Ultra 1200 McLaren / Club Pack, an odour can come from a new motor base or an overfilled cup; overfilling can also increase noise.

These checks cover NutriBullet Ultra 1200 McLaren, product code NB07500-1206GO-MC. For the Club Pack NB07500-1214S or another product code, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Ultra 1200 McLaren / Club Pack is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Ultra 1200 McLaren / Club Pack guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Ultra 1200 McLaren / Club Pack Cup strains the motor and can cause an odour or increased noise.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Ultra 1200 McLaren / Club Pack guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • For the NutriBullet Ultra 1200 McLaren / Club Pack, do not blend continuously for more than one minute; allow the contents to settle for at least 10–15 minutes after multiple extraction cycles.
  • A continuously flashing Control Panel after repeated cycles calls for unplugging and at least 15 minutes of cooling. If an excessive hard load has tripped the thermal breaker, follow the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Ultra 1200 McLaren / Club Pack off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Ultra 1200 McLaren / Club Pack guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Ultra 1200 McLaren / Club Pack, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it. Do not put the Cup in the fridge or freezer to cool it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Ultra 1200 Premium

The NutriBullet Ultra 1200 Premium can smell during its first few uses, while an overfilled Cup strains the motor and can cause both odour and increased noise.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Ultra 1200 Premium is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Ultra 1200 Premium guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Ultra 1200 Premium Cup strains the motor and can cause an odour or increased noise.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Ultra 1200 Premium guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • For the NutriBullet Ultra 1200 Premium, do not blend continuously for more than one minute; allow the contents to settle for at least 10–15 minutes after multiple extraction cycles.
  • A continuously flashing Control Panel after repeated cycles calls for unplugging and at least 15 minutes of cooling. If an excessive hard load has tripped the thermal breaker, follow the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Ultra 1200 Premium off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Ultra 1200 Premium guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Ultra 1200 Premium, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it. Do not put the Cup in the fridge or freezer to cool it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Ultra Plus+ Compact Kitchen System

The NutriBullet Ultra Plus+ Compact Kitchen System can smell during its first few uses, while an overfilled Cup strains the motor and can cause both odour and increased noise.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Ultra Plus+ Compact Kitchen System is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Ultra Plus+ Compact Kitchen System guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
  • A Motor Base smell in the first few uses is normal and should not cause alarm.
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Ultra Plus+ Compact Kitchen System Cup strains the motor and can cause an odour or increased noise.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Ultra Plus+ Compact Kitchen System guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Processor Attachment Feed Chute overloaded or being used for dry grinding?
  • Excessive pressure in the NutriBullet Ultra Plus+ Compact Kitchen System Feed Chute can seize the blades or discs and overheat the motor; the Processor Attachment must not grind dry grains, cereal or coffee.
  • Switch off and unplug, then wait for all movement to stop. Remove the Work Bowl Lid first, then disengage the Work Bowl from the Motor Base; clear the Feed Chute and remove an unsuitable dry-grinding load without touching cutting edges.
  • Refit the Work Bowl until it clicks onto the base and align the lid arrow with the Work Bowl arrow. Power on the Processor Attachment before adding food, and feed slowly with the supplied Food Pusher while keeping contents below MAX; never use Pulse with the Work Bowl.
  • If the assembled attachment will not move suitable food normally, stop. Replace damaged detachable blades or discs before further use.
Have repeated blending cycles overheated the motor?
  • For the NutriBullet Ultra Plus+ Compact Kitchen System blending Cup, do not blend continuously for longer than one minute or run more than six consecutive 30-second cycles in six minutes.
  • If the Control Panel flashes continuously after those consecutive cycles, unplug the Motor Base and let it cool for at least 15 minutes; an overload that trips the thermal breaker requires the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Ultra Plus+ Compact Kitchen System off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
  • For the Processor Attachment, use the separate Feed Chute check to remove and reseat the Work Bowl, Lid and cutting attachment; inspect those detached parts before returning them to use.
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Ultra Plus+ Compact Kitchen System guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the blending vessel?
  • Switch off the NutriBullet Ultra Plus+ Compact Kitchen System, unplug it and wait for all blades to stop. If the Cup feels warm, leave it where it is on the Motor Base for at least 30 minutes without handling or opening it. Wait longer if it is still warm; never force it open.
  • Once completely cool, turn the blending Cup counterclockwise to unlock it and slowly lift it from the base. Point the Cup away from your face and body, then use a towel to slowly untwist the Rapid Extractor Blade and release any residual pressure.
  • Check for a spoon or other non-food object in the Cup. Remove a loose object without touching the sharp edges; if it is trapped against the blade or cannot be removed safely, leave the assembly out of use.
  • Inspect the Cup, blade and gasket for damage. Replace a damaged or seized blade assembly before use; hand-tighten a sound Rapid Extractor Blade onto the Cup, then invert the sealed assembly and lock it clockwise on the base. If the unusual sound continues, stop. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
Is the Coffee & Dry Spice Grinder overfilled, obstructed or holding unsuitable ingredients?
  • Release the Dashed Circle to stop grinding on the NutriBullet Ultra Plus+ Compact Kitchen System. Unplug the base and wait for all movement to stop before handling the Grinder.
  • Turn the Grinder Attachment counterclockwise to unlock it and lift it from the Motor Base. Open the Grinding Cup and check for foreign objects, visible damage and contents above MAX; keep clear of the blade edges.
  • Remove a loose foreign object only if you can do so without touching the blades. Keep a damaged or obstructed attachment out of use if the object cannot be removed safely, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
  • Reduce the dry or dehydrated ingredients to MAX or below. Do not add liquid, moist ingredients or ice to the Grinder. Overfilling can stop the blades and overheat the motor. If the Grinder stopped unexpectedly, leave the base unplugged and allow approximately 15 minutes for it to cool before another use; this is the Grinder instruction.
  • For an undamaged attachment with a suitable load, secure the Grinding Cup onto its blade assembly and lock the Grinder clockwise on the base until it clicks. Use short 1–2 second pulses; stop if the abnormal sound or smell recurs.

NutriBullet 600 Mega Pack

Stop using the NutriBullet 600 Mega Pack and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

What should I do about a new or persistent noise or smell?
  1. Stop using the NutriBullet 600 Mega Pack and keep any suspect detachable part out of use.
  2. Find the product code on the rating label and note when the noise or smell happens.

NutriBullet Turbo 1000 Deluxe Set

A first-use Motor Base odour or an overfilled Cup can explain an unusual smell from the NutriBullet Turbo 1000 Deluxe Set.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Turbo 1000 Deluxe Set is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Turbo 1000 Deluxe Set guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Turbo 1000 Deluxe Set Cup strains the motor and can cause an odour.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Turbo 1000 Deluxe Set guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • Check how many consecutive cycles the NutriBullet Turbo 1000 Deluxe Set has run; repeated blending can trigger its cooling protection.
  • Do not exceed three consecutive 45-second blend cycles in five minutes; after a consecutive-use stop, unplug and cool for at least 20 minutes. If the thermal breaker trips under an excessive hard load, use the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Turbo 1000 Deluxe Set off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Turbo 1000 Deluxe Set guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Turbo 1000 Deluxe Set, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

NutriBullet Turbo Ultimate Pack

A first-use Motor Base odour or an overfilled Cup can explain an unusual smell from the NutriBullet Turbo Ultimate Pack.

Are the ventilation openings or surrounding spaces covered?
  • Check where the NutriBullet Turbo Ultimate Pack is standing; keep the operating surface level and leave the air spaces around the appliance clear.
  • Remove any cloth, paper or other covering from beneath the base, and check the external ventilation openings for dust or lint without opening the housing.
  • Before using the appliance again, the openings must be clear and the base must stand securely with space for air circulation.
Is the odour limited to the first few uses?
  • The NutriBullet Turbo Ultimate Pack guide describes an odour from the Motor Base during the first few uses.
  • Check whether the appliance is new and whether the odour occurs only during those first uses.
  • If the odour starts after several uses, check the fill level below; if it persists with a correct load, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the ingredients above the Cup’s MAX line?
  • An overfilled NutriBullet Turbo Ultimate Pack Cup strains the motor and can cause an odour.
  • After the cup is cool and safe to open, remove the Cup from the Motor Base and unscrew the blade assembly; reduce the contents to the MAX line or below.
  • Twist the Rapid Extractor Blade onto the Cup until tightly sealed, turn the assembly blade-side down, and twist the Cup clockwise on the Motor Base until it clicks into place. Check that the ingredients remain below MAX; if the symptom persists with the corrected load, stop.
Is too much ice or too little liquid straining or stopping the motor?
  • The NutriBullet Turbo Ultimate Pack guide describes a thermal breaker that stops an overheated motor; an excessive load must be corrected before another attempt.
  • Leave the Motor Base unplugged for one hour when the thermal breaker has stopped the motor. Keep a warm or pressurised Cup closed until completely cool; this motor cooldown is separate from the shorter pause for consecutive blending cycles.
  • After cooling, remove the Cup, unscrew the Rapid Extractor Blade and reduce the load; add sufficient liquid and keep ingredients below MAX. Tighten the blade onto the Cup, turn the assembly upside down and twist the Cup clockwise on the Motor Base until it clicks.
  • If the motor stops again or the unusual noise or smell returns, leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Have repeated blending cycles overheated the motor?
  • Check how many consecutive cycles the NutriBullet Turbo Ultimate Pack has run; repeated blending can trigger its cooling protection.
  • Do not exceed three consecutive 45-second blend cycles in five minutes; after a consecutive-use stop, unplug and cool for at least 20 minutes. If the thermal breaker trips under an excessive hard load, use the one-hour cooling step in the ice-and-liquid check.
  • Check the load and clear ventilation before reassembling the cooled appliance; if the symptom continues, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the Rapid Extractor Blade damaged, seized or missing its gasket?
  • With the NutriBullet Turbo Ultimate Pack off and disconnected, wait for all movement to stop and for the Cup to cool completely. Turn the Cup counterclockwise to unlock it, lift it from the Motor Base and unscrew the Rapid Extractor Blade while holding the Cup upright.
  • Look over the detached blade assembly and Cup for cracks or visible damage, and check that the blade gasket is present and undamaged. Keep fingers clear of the cutting edges and do not force a seized blade.
  • A damaged or seized detachable assembly must be replaced with the correct part. Fit a sound Rapid Extractor Blade onto the Cup and hand-tighten the blade assembly, then lower the inverted Cup assembly onto the base and turn clockwise until it clicks.
  • If the attachment will not lock securely or the unusual sound continues with intact parts, keep the blender unused and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the blending blade been used to grind dry grains, cereal or coffee?
  • The NutriBullet Turbo Ultimate Pack guide prohibits dry grinding with the blending Extractor Blade because it can damage the motor or blade.
  • After the Cup has stopped and cooled, remove it from the base, unscrew the blade and empty the unsuitable dry ingredients; inspect the detached assembly for visible damage without touching its sharp edges.
  • Do not refit a damaged blade. For the next permitted blending recipe, add the required liquid, tighten the correct blade onto the Cup and lock the assembly on the base; continued unusual noise or smell means the appliance should stay off.
Could a spoon or another non-food object be in the vessel?
  • Switch off and unplug the NutriBullet Turbo Ultimate Pack, and wait for the blades to stop. If the sealed Cup feels warm or hot, leave it on the Motor Base for at least 30 minutes and longer if it is still warm; do not force it off or try to open it.
  • Only when the Cup is completely cool, slowly remove the Cup assembly from the Motor Base. Point it away from your face and body, then use a towel to slowly untwist it from the Rapid Extractor Blade and gently release any remaining pressure.
  • Check for a spoon or another non-food object inside the Cup. Remove the object while keeping your hands away from the sharp blade edges, then inspect the Cup and blade for damage.
  • Keep damaged parts out of use and replace them with the correct parts before blending again. If an object cannot be removed safely or the sound persists, leave the blender off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).

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The full steps for this model are in its user guide: NutriBullet Ultra 1200 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 900 Series user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 900 Essentials Set NB9-0807DG user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 900 Mega Pack NB9-1107AK user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 600 Series user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Ultra 1000 / Ultra 1000 Premium user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Select 1200 / 2.0 Select 1200 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Pro+ 1200 / Pro Plus 1200 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Pro 1000 / 2.0 Pro 1000 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Turbo 1000 user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 1000 Mega Pack / 1000 Series Mega Pack user guide (PDF)

The full steps for this model are in its user guide: NutriBullet 500 Series / 4 Piece user guide (PDF)

The full steps for this model are in its user guide: Read the user guide linked for the NutriBullet 1000 Essentials McLaren

The full steps for this model are in its user guide: NutriBullet 700 Series user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Select 1000 / Select 1000 with pitcher user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Ultra 1200 McLaren / Club Pack user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Ultra 1200 Premium user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Ultra Plus+ Compact Kitchen System user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Turbo 1000 Deluxe Set user guide (PDF)

The full steps for this model are in its user guide: NutriBullet Turbo Ultimate Pack user guide (PDF)

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