For better juice texture and extraction, choose suitable produce, prepare it for your juicer, feed it gently, and remove pulp build-up from the juicing parts. Use the checks below for watery output, excess pulp or poor juice yield.
Choose your model for its checks. If you are unsure of the name, use Find my model.
Is this the right NutriBullet for what you are making?
- Juice with the pulp separated: use your juicer (buy in Australia ยท New Zealand) for suitable fruit and vegetables. The liquid and pulp collect separately; follow your selected model's checks below to improve extraction.
- A thick smoothie that keeps the fruit and vegetable fibre: use a NutriBullet personal blender (buy in Australia ยท New Zealand). Blending keeps the whole-food material in the drink instead of separating it into a pulp container.
- Almond or cashew milk: choose the blending pitcher with the Nutmilk program (buy in Australia ยท New Zealand) and follow its recipe guide.
- Nut butter: choose the blender with speed 3 for nut butter (buy in Australia ยท New Zealand) and follow its ingredient and filling instructions.
What checks apply to every model below?
Before removing, cleaning or refitting any part, switch off, unplug and wait until all moving parts have stopped; allow a hot juicer to cool. Handle sharp sieves and screens by their edges.
If a detachable part is cracked, bent, torn or otherwise damaged, stop using that part and find the correct genuine replacement part before using the juicer again.
Are the ingredients suitable for juicing?
- Use fruit and vegetables with juice to extract. Bananas and avocados belong in a suitable blender recipe, not in these juicers. Do not put frozen fruit or vegetables through the juicer.
- Wash the produce, remove citrus rind and stone-fruit pits, and cut pieces small enough to enter the opening easily. Remove other hard seeds and thick skins as directed in your model's guide.
- Use only the supplied food pusher to guide food; keep fingers and utensils out of the feed opening. If pieces will not move with gentle pressure, stop feeding and use your model's blockage checks.
Has juice entered the motor base?
If liquid has entered the motor base, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Do not open or attempt to repair the motor base.
If liquid entered the motor base or a texture or extraction problem remains after the checks for your model, take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Include the model code, ingredients, feeding method and the checks already completed.
NutriBullet Juicer 800W
For better juice yield and texture from the NutriBullet Juicer 800W, match the speed to the produce, feed gently and clear pulp from the Sieve and Pulp Basin.
Is the speed too low for the produce, or are you feeding too quickly?
- Choose LOW for softer fruit and vegetables, or HIGH for harder ingredients such as carrots and beets. On NBJ07100, turn the dial from OFF to the chosen speed.
- Start the motor before adding food. Feed pieces gradually with the Food Pusher, letting each piece move into the Sieve before adding the next.
- Reduce pressure if you are forcing the pusher down: excessive force or speed reduces juice yield. If output stays poor after changing the feeding rate, clean the Sieve as described next.
Are the Sieve holes blocked, or are its cutting teeth worn?
- After the shared shutdown steps, remove the Juice Pitcher, lower the Locking Handle out of the Basin Cover's side ears, and lift the Pulp Basin, cover and Sieve together off the Motor Base.
- At the sink, lift out the Food Pusher, remove the Basin Cover and lift the Sieve straight up by its rim. Empty the basin and brush the Sieve under running water with the Cleaning Brush, avoiding the sharp teeth.
- If pulp has dried in the holes, soak the detached Sieve in hot water for 30 minutes, then brush it again. The holes should be clear of residue before reassembly.
- If the mesh is torn, crinkled or deformed, or the Sieve remains dull or less effective after cleaning, replace it rather than continuing to force produce through it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
Is the Pulp Basin full, or has pulp collected inside the cover?
- Use the removal steps above to reach the Pulp Basin. Empty a full basin before continuing; use the flat end of the Cleaning Brush to scrape pulp from the basin and inside of the Basin Cover.
- Rinse the detached parts, then refit them using the next check. On the next batch, juice should collect in the pitcher while pulp collects in the cleared basin.
Is the Sieve seated correctly after cleaning?
- Place the Pulp Basin on the Motor Base with its spout aligned to the dimpled side of the base.
- Align the Sieve with the motor drive coupling and push down by the rim until it clicks into place. It should sit securely inside the basin.
- Align the Basin Cover's ears with the basin's ears and raise the Locking Handle into them until secure. If a part will not seat or the handle will not lock, stop and check the alignment rather than forcing it.
Is juice being held back at the No-Drip Spout?
- Check the product code on the label. On NBJ07100, swing the No-Drip Spout cover up so it no longer covers the outlet.
- Fit the Juice Pitcher Lid and open its flip-top or latch. Angle the pitcher so the spout enters the lid opening, then set the pitcher flat.
- Juice should flow into the pitcher during operation. If the outlet stays blocked, stop and clean the detached juicing parts; do not keep feeding against a blockage.
Are you trying to make nut milk or nut butter?
- Do not process nuts or seeds in the NutriBullet Juicer 800W.
- If unsuitable ingredients are already inside, empty and clean the detachable juicing parts before returning to suitable fruit and vegetables. No added water is needed for ordinary fruit and vegetable juicing.
NutriBullet Cold Press Slow Juicer
For a finer juice texture from the NutriBullet Cold Press Slow Juicer, strain the finished juice through a mesh sieve or cloth; for better extraction, prepare produce for the feed chute and clean the Juicing Screen. A little fine pulp can pass through the Juicing Screen normally.
Do you want to remove the fine pulp left in the collected juice?
- Pour the collected juice through a separate mesh sieve or straining cloth for a finer texture.
- If the amount of pulp has increased or the juice yield has fallen, continue with the cleaning and feeding checks below; straining the finished drink does not clear a blocked juicer.
Are long fibres or unsuitable ingredients making extraction difficult?
- Cut celery, kale and other long-fibre stems into 4-inch pieces and roll up the leaves. Slice drier foods with harder fibres so they fit without force.
- Alternate soft and hard produce, for example leafy greens followed by an apple slice, or peeled orange followed by carrot. This helps the harder produce move the softer produce through the juicing assembly.
- Do not process coconut, or hard fruits and thick vegetables rich in fibre and starch that the guide excludes. Previously frozen produce must be fully defrosted before juicing.
- Add small amounts with the Food Pusher and wait for them to pass down the chute before adding more. If the Auger stalls, use the jam check below rather than increasing pressure.
Is residue blocking the Juicing Screen or pulp spout?
- With the cooled juicer unplugged, remove the Juice and Pulp Containers, turn the Juice Bowl Cover anticlockwise to unlock it, and lift it off.
- Lift out the Auger, detach the Juice Bowl from the base, then lift out the Rotating Bowl Brush and Juicing Screen. Separate the brush from the screen by moving it downwards.
- Use the Cleaning Brush to scrub the Juicing Screen under running water until its holes are clear. Hand-wash the Auger with warm soapy water and a soft cloth; do not put the Auger in the dishwasher.
- Pull the pulp plug out of the pulp spout, clear trapped pulp with the narrow end of the Cleaning Brush, then run water through the detached bowl and spout. Do not use a metal sponge.
- If dried pulp will not brush away, soak the affected detached parts in hot water for 30 minutes to soften it. Clean again, let the parts dry, and refit the pulp plug in the pulp spout before assembly.
Are the screen, brush, Auger and cover fitted correctly?
- Fasten the Juice Bowl securely on the Motor Base. Put the Juicing Screen inside the Rotating Bowl Brush, then seat both in the bowl; turn them slightly if necessary to find the correct position.
- Place the Auger on the centre axis, then turn and press its head down until seated. Inspect the Auger while it is removed and replace it if damaged.
- Align the cover's unlocked symbol with the bowl's arrow, then turn clockwise until the locked symbol aligns with the triangle on the bowl. The cover must lock fully; do not force it if the internal parts are sitting too high.
- Return the Juice Container below the juice spout and the Pulp Container below the pulp spout. With suitable produce, juice and pulp should now emerge into their separate containers.
Has the Auger jammed before it finished extracting the food?
- Switch to OFF and wait until the Auger stops completely. Press the RESET switch underneath the base.
- Hold the power switch at REV for a few seconds. Return to OFF and wait for movement to stop before switching to ON again; never change directly between ON and REV.
- If reversing does not release the food, switch off, unplug and disassemble the juicer using the cleaning steps above. Clear the remaining food, refit the parts and try again with properly prepared produce.
- If the motor has overheated and stopped, unplug it and let it cool for at least 15 minutes before attempting another batch. If normal operation does not return, stop using the juicer and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Are the containers full, or is the wide chute lid still open?
- When the Juice Container is full, turn OFF and empty both the Juice and Pulp Containers before starting another round.
- If you opened the wide chute lid to load larger pieces, close it after loading. Opening that lid pauses the motor; closing it allows juicing to resume.
- Do not keep adding food while output has paused. If the lid is closed and containers are clear but extraction still stops, check for a jam.
NutriBullet Juicer Pro 1000W
For better juice yield and texture from the NutriBullet Juicer Pro 1000W, match the speed to the produce, feed gently and clear pulp from the Sieve and Pulp Basin.
Are the speed and feed-chute size right for the ingredients?
- Use LOW for softer produce, HIGH for harder produce, and the TURBO setting for the toughest vegetables. Avoid processing hard fruit or vegetables at LOW, which places extra strain on the motor.
- For small fruit, leafy greens or stalk vegetables, twist the top of the Dual-Size Food Pusher clockwise to release the inner pusher. Leave the outer section in the chute and guide food through the narrower opening with the inner pusher.
- Squeeze leafy greens into a small bunch and feed it slowly through the narrow chute. For larger pieces, lock the inner pusher back into the outer pusher and use the full-width chute.
- Let the motor run before adding produce and wait for each portion to move into the Sieve before adding another. Excessive pressure reduces extraction; if output is still poor, check the filter mesh next.
Is the Sieve clogged with pulp or mineral build-up?
- Press the selected speed to stop juicing, press the centre Power Button to switch off, unplug and wait for the Sieve to stop. Remove the Juice Pitcher and close the No-Drip Spout cover.
- Lower the Locking Handle away from the Basin Cover ears, then lift the Pulp Basin, cover and Sieve off together and take them to the sink.
- Lift out the Food Pusher and Basin Cover, then lift the Sieve by its top edges. Brush the mesh under running water with the Cleaning Brush, keeping clear of the sharp teeth on the flat disc.
- For dried residue, soak the detached Sieve in hot water for 30 minutes and brush again. Check that the openings are clear before fitting the parts back together.
Is the Sieve dull, damaged or incorrectly seated?
- Inspect the clean mesh for tears, wrinkles or deformation, and check for a Sieve that is dull or less effective. Replace a damaged or worn Sieve; cleaning cannot repair damaged mesh. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
- Seat the Pulp Basin on the Motor Base with its spout aligned to the dimpled side. Line the Sieve up with the motor coupling and push its rim down until it clicks securely into place.
- Place the cover with its ears aligned to the basin, then raise the Locking Handle into the ears until it is vertical and locked. If it will not lock, check the parts are seated correctly before trying to run the motor.
Is the Pulp Basin full or the Basin Cover packed with pulp?
- Open the juicing assembly using the removal steps above and empty the basin before continuing.
- Use the flat end of the Cleaning Brush to scrape pulp from the basin and inside of the cover, then rinse the detached parts.
- Reassemble securely and feed a smaller amount at a time. The next portion should separate into juice in the pitcher and pulp in the basin; if extraction remains poor, stop and recheck the Sieve.
Is the No-Drip Spout cover closed or the pitcher misplaced?
- Swing the No-Drip Spout cover vertically upwards to open the outlet.
- Fit the Juice Pitcher Lid, open its latch and angle the pitcher so the juice spout enters the hole. Set the pitcher flat with the spout held in the opening.
- If juice does not flow after this correction, stop feeding and clear the detached juicing parts rather than filling the basin further.
Are you trying to make nut milk or nut butter?
- Do not put nuts or seeds through the NutriBullet Juicer Pro 1000W for nut milk or nut butter. Choose the relevant recipe link in โIs this the right NutriBullet for what you are making?โ before preparing either recipe.
- If these ingredients have already been added, empty and clean the Pulp Basin, cover and Sieve before returning to suitable produce. You do not need to add water when juicing fruit and vegetables.
NutriBullet Cold Press Batch Juicer
To improve extraction with the NutriBullet Cold Press Batch Juicer, prepare produce to fit easily, avoid overfilling the Hopper, open the Juice Spout Cover and clean residue from the juicing assembly.
Are low-water foods or oversized pieces clogging the Hopper?
- Leave out coconut and rhubarb as well as the unsuitable foods listed above. Remove apple seeds and prepare pieces small enough to fit easily in the Hopper.
- Load the Hopper without overfilling, close the Lid and turn the Dial to ON. Guide food only with the supplied 2-in-1 Pusher and Scraper Tool; use its scraper to clear food from the sides as needed.
- Avoid force that strains the motor. If food stops moving down or no juice emerges, stop adding ingredients and check for a blockage.
Are ingredients stuck around the Auger?
- Use the REVERSE position on the Dial to turn the Auger briefly in the opposite direction and release stuck ingredients, then return to normal juicing.
- If the obstruction remains, turn OFF, unplug and wait for the Auger to stop before opening the Hopper. Follow the cleaning steps below to remove the remaining food.
- If the motor overheats and stops, leave the juicer unplugged for at least 15 minutes before attempting to use it again. Do not repeatedly force the same load through.
Is the Juice Spout Cover closed while the Juicing Bowl fills?
- Place the Juice Cup under the Juice Spout and the Pulp Cup under the Pulp Spout.
- Open the Juice Spout Cover to release juice into the Juice Cup. If the Juicing Bowl becomes too full, open that cover rather than continuing to hold the juice inside.
- Watch for juice and pulp emerging into their separate cups. If they still do not flow, switch off and clear the bowl and spouts before adding more produce.
Is residue blocking the Auger, Juicing Bowl or spouts?
- After stopping and unplugging, open the Lid, turn the Hopper anticlockwise by its handle until the arrows no longer align, and lift it off.
- Pull the Auger straight up, then lift the Juicing Bowl off the Motor Base. Empty the Hopper and bowl, and rinse the detached parts under running water.
- Scrub the Auger with the Cleaning Brush. Wash the Hopper and Juicing Bowl with warm soapy water; clean underneath the bowl, including the Silicone Cover, spouts and Spout Cover.
- Do not use metal sponges or abrasive pads. Push the Silicone Cover firmly back into position until it is fully seated and flush; check the spouts are clear of pulp before refitting.
Are the Auger and Hopper securely assembled and undamaged?
- Inspect the detached Auger, Hopper and bowl for cracking, bending or wear. Replace any damaged component before another batch.
- Align the Juicing Bowl spouts with the notches in the Motor Base and press the bowl firmly into place.
- Press the Auger down into the centre until it reaches the bottom and locks. Keep the Lid open while fitting the Hopper, then turn the Hopper clockwise until the orange dot disappears.
- Close the Lid before starting. The Hopper should close without force; if it does not, remove it and reseat the Auger rather than trying to push the lid down.
Will my juice have much foam or air bubbles?
The NutriBullet Cold Press Batch Juicer's slow-crushing auger reduces air during juicing. This minimises bubbles and foam while maximising juice extraction, so the juice is smooth.
Magic Bullet Mini Juicer
For better extraction with the Magic Bullet Mini Juicer, feed suitably sized produce gently, roll leafy greens into a small ball and clean the Sieve. A full Pulp Bin can also disrupt normal juicing.
Are pieces too large, or are you pushing food down too hard?
- Cut produce so it fits through the Feed Chute without force. Start the Sieve spinning by pressing the Power Button down to ON before putting food into the chute.
- Guide food gently with the Food Pusher and let it move into the Juice Bowl before adding more. Overloading the chute or forcing food down reduces juice yield.
- For leafy greens, roll a handful into a small ball and push it through slowly to improve extraction. If food will not pass, turn OFF and clear the detached juicing parts using the steps below.
Is the Sieve mesh clogged or worn?
- Press the Power Button up to OFF, unplug and wait for the Sieve to stop completely. Remove the Juice Cup and turn the Silicone Spout Cap upwards.
- Push up from the bottom of each Locking Arm to release it and let the arms fall away. Grip the bottom of the Pulp Bin and pull it away at an angle until it snaps free, then slide it away from the cover.
- Lift off the Juice Bowl Cover and lift the Juice Bowl, with the Sieve inside, off the Motor Base. At the sink, lift the Sieve vertically by its top edges without touching the teeth on the Blade Disc.
- Use the Cleaning Brush to brush the outside of the Sieve first, then the inside, under running water. If dried pulp blocks the holes, soak the detached Sieve in hot water for 30 minutes before brushing again.
- The mesh should be clear of residue. Replace the Sieve if it is cracked, bent, damaged, dull or still less efficient after cleaning.
Is the Pulp Bin full, or is the Juice Cup at its MAX line?
- Stop juicing and empty a full Pulp Bin before continuing. Empty the Juice Cup when juice reaches MAX so it cannot spill over.
- Remove pulp from the Juice Bowl Cover and rinse the detached parts. Refit the Pulp Bin under the back of the cover: hold it at an angle, slide it into place until it snaps, then gently push its base in to lock it.
- Check that the bin is attached before starting again; do not operate with the pulp container missing.
Are the Sieve, cover and spout positioned correctly?
- Seat the Juice Bowl on the Motor Base, rotating it gently to find its keyed position. Align the Sieve with the drive coupling and press down until it clicks.
- Fit the Juice Bowl Cover with the Feed Chute over the Sieve and the Pulp Chute facing the open rear of the bowl. Raise both Locking Arms so they grip the cover, then snap their bottoms down to lock.
- Turn the Silicone Spout Cap downwards and place the Juice Cup underneath. Angle the cup so the lid opening fits under the cap, then set it upright.
- Once started, juice should go into the cup and pulp into the bin. If either path remains blocked, stop and clean the assembly instead of feeding further food.
Are you using foods that will not release juice?
- Do not use the Magic Bullet Mini Juicer for nut milk or nut butter, and do not process nuts or seeds. Use only suitable fresh produce after following the preparation checks above.
- If unsuitable ingredients have built up inside the Juice Bowl, remove them while cleaning before trying again. Added water is not needed for fruit and vegetable juicing.
NutriBullet Juicer 800W 2.0
For better juice yield and texture from the NutriBullet Juicer 800W 2.0, match the speed to the produce, feed gently and clear pulp from the Sieve and Pulp Basin. Check that the No-Drip Spout points down into the Juice Pitcher.
Is the speed too low, or are ingredients entering too quickly?
- On the assembled NutriBullet Juicer 800W 2.0, align the single line on the Dial Ring with the white dot for LOW (I), for softer fruit and vegetables. Choose the double line for HIGH (II), for harder ingredients such as carrots and beets.
- Press the centre Power Button. The green indicator ring should become visible and the motor should start before you add any produce.
- Feed pieces gradually with the Food Pusher, waiting until each portion has moved through the Feed Chute into the Sieve before adding more. Avoid excessive pressure or speed, which reduces juice yield.
If extraction remains poor after slowing the feeding rate and selecting the right speed, clean the Sieve using the next check.
Are pulp or dried residue blocking the Sieve holes?
- Press the Power Button to turn the juicer off, unplug it and wait for the Sieve to stop. Remove the Juice Pitcher by tilting it forwards and sliding it away, then turn the No-Drip Spout upwards to prevent drips.
- Pull the Locking Handle backwards out of the Basin Cover's side ears and lower it. Lift the Pulp Basin, cover and Sieve together off the Motor Base and take them to the sink.
- Lift out the Food Pusher, remove the Basin Cover and lift the Sieve vertically by its rim, keeping clear of the sharp teeth. Empty the Pulp Basin.
- Scrub the Sieve with the Cleaning Brush under running water. If dried pulp blocks its holes, soak the detached Sieve in hot water for 30 minutes before brushing again.
- Rinse the detached parts, check that the Sieve holes are clear, and follow the refitting check below.
If the Sieve mesh is torn, crinkled or deformed, or it remains dull or less efficient after cleaning, stop using that Sieve and replace it.
Is the Pulp Basin full, or is pulp packed inside the Basin Cover?
- Use the shutdown and removal steps in the Sieve check to reach the Pulp Basin and Basin Cover.
- Empty the basin before continuing. Use the flat end of the Cleaning Brush to scrape pulp out of the basin and from the inside of the cover, then rinse the detached parts.
- Refit the parts as described below before starting another batch.
Juice should collect in the pitcher and pulp in the cleared basin. If output remains poor, check the Sieve for residue or wear.
Are the Sieve, Pulp Basin and cover seated correctly?
- With the Motor Base unplugged, place the Pulp Basin on it so the No-Drip Spout aligns with the dimpled side of the base.
- Align the Sieve with the motor drive coupling. Holding its rim, press down until it clicks securely into place inside the basin.
- Place the Basin Cover over the assembly, with its side ears aligned with those of the basin. Raise the Locking Handle into the ears until it clicks into place.
If the Locking Handle will not secure, check the alignment again; the juicer will not start with the handle unlocked.
Is the No-Drip Spout turned up, or is the Juice Pitcher misplaced?
- Turn the No-Drip Spout so its opening faces down for juice to flow.
- Fit the Juice Pitcher Lid and open its flip-top. Angle the pitcher so the spout enters the lid opening, then set it flat with the spout snugly inside.
- During juicing, check that juice flows into the pitcher. Stop the motor and wait for the Sieve to stop before removing the pitcher.
If juice still does not flow, stop feeding and use the Sieve and basin checks before adding more produce.
Are low-water ingredients causing a thick, clogged mixture?
- Leave out coconut and rhubarb, and remove apple seeds before juicing. Follow the shared produce-preparation checks for the other foods to avoid.
- Do not process nuts or seeds to make nut milk or nut butter. No added water is required for ordinary fruit and vegetable juicing.
- If unsuitable food has already been added, empty and clean the detachable juicing parts before returning to suitable produce.
For nut-based recipes, choose the appropriate recipe link in the appliance advice near the start of this article.
Has the motor overheated and stopped before extraction finished?
- Unplug the juicer and let it cool for at least 15 minutes before trying again.
- Clear food from the Feed Chute and clean the detached juicing parts once all movement has stopped. Refit the parts securely.
- Start the motor before feeding more produce. Add pieces gradually and guide them with gentle pressure from the Food Pusher.
If the motor still does not run after cooling and these checks, leave the juicer out of use and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: Read the NutriBullet Juicer 800W user guide (PDF)
The full steps for this model are in its user guide: Read the NutriBullet Cold Press Slow Juicer user guide (PDF)
The full steps for this model are in its user guide: Read the NutriBullet Juicer Pro 1000W user guide (PDF)
The full steps for this model are in its user guide: Read the NutriBullet Cold Press Batch Juicer user guide (PDF)
The full steps for this model are in its user guide: Read the Magic Bullet Mini Juicer user guide (PDF)
The full steps for this model are in its user guide: Read the NutriBullet Juicer 800W 2.0 user guide (PDF)