A Magic Bullet may not start or may stop because its cup, bowl, lid or locking parts are not fitted correctly, its controls are not set, food is blocking movement, or the motor needs to cool. Match your model below to check the fitted parts, controls and load in order.
Is power connected and switched on?
For a corded appliance, check that the plug is fully inserted in a working power outlet and that the outlet is switched on. Set the appliance controls to off before reconnecting a loose plug; use the model’s start sequence after reconnecting.
Are the correct parts fitted and undamaged?
Switch off, disconnect external power and wait for all movement to stop before removing, refitting or cleaning parts or clearing food. Use only the parts intended for the exact model; never force a lock, bypass an interlock or open the motor base.
Check removable parts for cracks, broken tabs or other damage. Stop using a damaged detachable part and replace it before further use; cleaning or tightening will not repair it. If a blade remains seized after the model’s permitted clearing steps, stop using the attachment and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase); do not force it or touch its sharp edges.
Has liquid entered the base, or is an electrical part damaged?
If there is liquid inside or under the motor base, or the cord, plug or base is damaged, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase). Do not try a cooling reset or open the base for this fault.
After completing the relevant checks below, leave the appliance off if normal operation has not returned and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
If a check directs you to our team, or the appliance still will not start or keep running, see our warranty article.
Magic Bullet To Go 200W
The Magic Bullet To Go may fail to start if its Cup tabs and Cross Blade are not engaged, and hard ingredients can block the blade during blending.
Are the Cup tabs and Cross Blade correctly engaged?
- For Magic Bullet To Go 200W, screw the Cross Blade onto the cup, align its tabs with the base and press down to blend.
- Twist clockwise to lock on if required, and if it will not engage, inspect the tabs instead of forcing them.
Why does it start and then stop?
- For Magic Bullet To Go 200W, release downward pressure to stop ordinary pressing operation or rotate a locked cup anticlockwise to release.
- Keep sealed-cup blending within one minute, and if the motor stops sooner, check for blocked hard ingredients.
How do I free a blocked Cross Blade?
- For Magic Bullet To Go 200W, unplug, remove the cup-and-blade assembly and shake it to free hard ingredients.
- If still blocked, remove the blade from the cup and use a utensil rather than fingers to free it, then reassemble before retrying, and stop if the blade still cannot move the mixture.
Are the motor-base ventilation openings obstructed?
- With Magic Bullet To Go 200W switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped after prolonged blending?
- Stop the attempt and unplug the Motor Base.
- Leave the appliance and any warm contents to cool. Do not open a warm sealed cup.
- Keep the appliance unplugged and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase) before trying again after an unexplained motor stop.
Do not run Magic Bullet To Go 200W continuously for more than one minute.
Is the cup empty or short of liquid?
- Do not operate Magic Bullet To Go 200W with an empty cup or crush hard ingredients without liquid.
- Unplug and wait for the Cross Blade to stop, then remove the cup-and-blade assembly.
- Allow a warm cup to cool before opening it.
- Unscrew the Cross Blade, remove unsuitable hard ingredients and add suitable liquid without exceeding MAX, then screw the blade back on and align the cup tabs with the Motor Base.
- If blending still stalls, unplug and use the blocked Cross Blade check instead of running it again.
Could a spoon or another non-food object be blocking the blade?
- Unplug Magic Bullet To Go 200W and wait until the Cross Blade has stopped.
- Check for a spoon, packaging or another non-food object among the ingredients. Do not restart while an object is inside.
- Let any warm contents cool completely before opening the vessel.
- Remove the Cup-and-Cross Blade assembly from the Motor Base. Stand the Cup upright, then unscrew the Cross Blade from the Cup.
- Remove the object while keeping clear of the blade’s sharp edges. Inspect the vessel and blade; replace any cracked, chipped or damaged part before reassembling. Buy a replacement cross blade (Australia) or cross blade (New Zealand).
What if the object cannot be removed safely, or the blade still will not move? Leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Magic Bullet Blender Combo
An unlocked Cup-and-Cross-Blade assembly or Pitcher, an unselected speed, or ice blocking the blade can prevent the Magic Bullet Blender Combo from starting or continuing.
Is the Cup and Cross Blade assembly locked onto the base?
- For Magic Bullet Blender Combo, use the matching Combo cup and Cross Blade, lock the assembly onto the base and turn the dial right for HIGH.
- The motor should start only with a properly attached assembly, otherwise return the dial to HOME and refit it.
Why does it start and then stop?
- For Magic Bullet Blender Combo, too much ice can wedge in the blade and overheat the motor, so stop and correct the ingredient load.
- If the thermal breaker has shut the motor off, unplug and cool the base for an hour before a properly assembled retry.
What if the blade does not turn freely?
- For Magic Bullet Blender Combo, inspect the disconnected Cross Blade for damage or a missing or damaged gasket.
- Stop using the affected part and replace it if it is faulty, rather than forcing it to rotate during powered blending.
Are the motor-base ventilation openings obstructed?
- With Magic Bullet Blender Combo switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is a dry grinding load or overfilled vessel stopping the blade?
- Switch Magic Bullet Blender Combo off, unplug and wait until the blade stops.
- Remove the cool fitted vessel and reduce excess contents before refitting it.
- Do not grind dry grains, cereal or coffee with its blending blades.
- For blending, use sufficient liquid with ice or frozen ingredients and stay below MAX.
- If the motor has overheated, use the model’s thermal-breaker wait before attempting another blend.
Is the Cup empty?
- Never run the Cup of Magic Bullet Blender Combo empty.
- Return the Power Control Knob to HOME, unplug and wait for the Blade to stop before taking off the cup-and-blade assembly.
- Add a suitable recipe with enough liquid below MAX, secure the Cross Blade and lock the cup onto the Motor Base before selecting HIGH.
- If a correctly loaded and locked cup still will not run, return to HOME and use the assembly or cooling check.
Was the Power Control Knob returned to HOME after the last cycle?
- Before another blending cycle on Magic Bullet Blender Combo, return the Power Control Knob to HOME.
- Check that the cup-and-blade assembly or Pitcher remains locked onto the Motor Base, then select HIGH or LOW, or use PULSE from HOME.
- The next cycle should begin with the secured vessel.
- If it does not, return the knob to HOME and recheck the vessel lock.
Has the Cup had enough rest between blending cycles?
- After two consecutive Cup blending cycles on Magic Bullet Blender Combo, wait 10–15 minutes before another cycle.
- Return the Power Control Knob to HOME and leave the appliance off during this rest.
- If the Cup feels warm, unplug and leave it in place for at least 30 minutes, and longer if needed until completely cool, before removing or opening it.
- If the motor has stopped from overheating, follow the separate one-hour thermal-breaker cooling check before trying again.
Is the Pitcher locked securely onto the Motor Base?
- Return the Power Control Knob of Magic Bullet Blender Combo to HOME, unplug and wait for the Blade to stop before removing the Pitcher.
- Check that the Blade is secured in the bottom of the Pitcher.
- If it is loose, turn the Blade counterclockwise to tighten it.
- Press the Pitcher Lid firmly down until it snaps into place, then insert the Vented Lid Cap and twist it closed.
- Place the Pitcher upright onto the Motor Base and turn it clockwise until it clicks.
- Reconnect power and select LOW or HIGH, beginning at LOW for hot ingredients.
- If the Pitcher still will not lock or the motor will not run, leave the knob at HOME and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Could a spoon or another non-food object be blocking the blade?
- Switch Magic Bullet Blender Combo off, unplug it and wait until the blade has stopped.
- Check for a spoon, packaging or another non-food object among the ingredients. Do not restart while an object is inside.
- If using a warm sealed Cup, leave it closed and on the base for at least 30 minutes, and longer until completely cool, before removing or opening it. Let any warm contents in other attachments cool before handling them.
- For the Cup, unlock and remove the Cup-and-Blade assembly from the Motor Base. Stand it upright, then unscrew the blade from the Cup.
- For the Pitcher, remove it from the Motor Base and take off its lid. Do not reach towards the blade.
- Remove the object while keeping clear of the blade’s sharp edges. Inspect the vessel and blade; replace any cracked, chipped or damaged part before reassembling.
What if the object cannot be removed safely, or the blade still will not move? Leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Magic Bullet Mini Juicer
An unsecured Juice Bowl, Cover or Locking Arm, Power set to OFF, or overheating can prevent the Mini Juicer from starting or continuing.
Are the Juice Bowl, Cover and both Locking Arms secure?
- With Magic Bullet Mini Juicer unplugged and its Power Button up at OFF, seat the Juice Bowl on the Motor Base with its open side facing the rear.
- Hold the Sieve by its top edge, align it to the drive coupling and press down until it clicks.
- Fit the cover with the Feed Chute over the Sieve and the Pulp Chute facing the rear.
- Raise each Locking Arm so its top grips the cover edge, then snap its bottom down until both arms stand locked upright.
- Fit the Pulp Bin at the rear and the Juice Cup beneath the downward-pointing Spout Cap.
- Reconnect and press Power down to ON.
- If the Sieve does not spin, leave Power OFF and check the bowl and arm fit again.
What should I see when it starts?
- For Magic Bullet Mini Juicer, the sieve should spin before you feed produce.
- If it does not, turn OFF and check the bowl, arms and plug rather than adding food to a stationary sieve.
Why does it start and then stop?
- For Magic Bullet Mini Juicer, check whether the Power button moved to OFF or a locking arm disengaged, and switch OFF before securing an arm.
- If overheating caused the stop, unplug and cool for 15 minutes before continuing.
What if produce or pulp is backing up?
- A full Pulp Bin or overfed Feed Chute can interrupt normal operation of Magic Bullet Mini Juicer.
- Feed gradually with the Food Pusher without force, and stop when the Pulp Bin is full or the Juice Cup reaches MAX.
- Switch OFF, unplug and wait until the Sieve is still.
- Grip the bottom of the Pulp Bin, pull it away at an angle and slide it free, then empty it.
- Refit it by sliding the rear cover edge into the bin top and gently pushing the bin base until it snaps into place.
- Empty and replace the Juice Cup too.
- If food remains trapped in the chute, unlock the arms and remove the cover before clearing it, then rebuild the securely locked assembly.
- Stop if the motor still cannot run.
Are the motor-base ventilation openings obstructed?
- With Magic Bullet Mini Juicer switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is dried pulp blocking the Sieve?
- With Magic Bullet Mini Juicer switched off, unplugged and the Sieve completely still, remove the cover and lift out the Sieve carefully.
- Use the Cleaning Brush under running water to clear pulp from the Sieve.
- Avoid its sharp blade teeth.
- Soak dried-on pulp in hot water for 30 minutes if needed, then brush again and refit the Sieve and cover with the locking parts secure.
- If the mesh is damaged, use the damaged-part rule above rather than reusing it.
Was the plug pulled out during juicing?
- If Magic Bullet Mini Juicer stopped suddenly, first move the Power Button to OFF.
- Check whether its plug has been pulled from the outlet.
- Reconnect it securely with the outlet switched on, then return Power to ON.
- The Sieve should spin before more food is fed.
- If it stays still, switch OFF and check both Locking Arms and the Juice Bowl.
Could the ingredients be straining the motor?
- Hard produce can strain the motor of Magic Bullet Mini Juicer, and thick foods with no juice to extract, such as banana or avocado, must not be used.
- Do not add frozen fruit or vegetables, and remove stone-fruit pits and citrus rind first.
- Cut produce so it fits easily into the Feed Chute without force.
- If unsuitable food has already been added, switch OFF, unplug and wait for the Sieve to stop before disassembling and clearing it.
- Reassemble and try suitable fresh produce only after any required cooling wait.
- Leave the juicer off if it still stops.
Magic Bullet Kitchen Express 250W
An unlocked blending or processing assembly, an unselected control or a jammed Feed Chute can prevent the Kitchen Express from starting or continuing.
Is the selected blending or processing assembly locked?
- For Magic Bullet Kitchen Express 250W, for the processor bowl, fit the required blade, secure the lid and twist the assembled bowl onto the base to lock.
- For the blending cup, tighten the Cross Blade onto the cup and lock the inverted assembly onto the base.
Which control should I use?
- For Magic Bullet Kitchen Express 250W, turn the dial to ON for continuous operation or hold it at PULSE for a burst.
- If the motor does not run with the correct attachment locked in place, return to OFF and recheck the lid, vessel and power connection.
Is the feed chute overloaded or the mixture too thick?
- Do not overload or jam the Feed Chute of Magic Bullet Kitchen Express 250W.
- Stop the motor if food is not moving.
- With power disconnected and the blades still, remove the bowl lid and reduce the load before reassembling.
- Keep each run within one minute, and for blending use ingredients at room temperature or cooler.
- If the correctly fitted appliance still stalls, stop the checks.
Are you forcing food down the Feed Chute?
- Do not press excessively on the Food Pusher of Magic Bullet Kitchen Express 250W.
- Wait for food to move naturally down the Feed Chute before adding more.
- If food will not move, turn the knob to OFF, unplug and wait for the blades to stop before removing the Work Bowl Lid and reducing the load.
- Lock the lid and bowl again before choosing ON, then feed gradually.
- If food continues to jam, stop instead of applying more pressure.
Are ice, rind, seeds or pits in the food?
- Magic Bullet Kitchen Express 250W is not an ice crusher, and fruit rind, seeds and pits must be removed before processing.
- Turn to OFF, unplug and wait for all blade movement to stop, then remove the cup or Work Bowl and clear unsuitable ingredients.
- Check the blade and vessel for damage and replace any damaged removable part before correctly reassembling.
- Try a suitable room-temperature or cooler load.
- If the motor still stalls, stop the attempt and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Does the Motor Base have enough air space?
- Magic Bullet Kitchen Express 250W needs air space above, below and on all sides during use.
- Turn to OFF and unplug before removing anything that obstructs circulation, and keep the Motor Base on a stable, level, dry surface.
- Refit the correct cup or Work Bowl assembly and keep the next run within one minute.
- If it still will not run normally, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Could a spoon or another non-food object be blocking the blade?
- Switch Magic Bullet Kitchen Express 250W off, unplug it and wait until the blade or disc has stopped.
- Check for a spoon, packaging or another non-food object among the ingredients. Do not restart while an object is inside.
- Let any warm contents cool completely before opening the vessel.
- For the Cup, unlock and remove the Cup-and-Blade assembly from the Motor Base. Stand it upright, then unscrew the blade from the Cup.
- For the Work Bowl, turn the bowl anticlockwise and lift it off the base onto a clean, dry, flat surface. Turn the lid anticlockwise to remove it. Lift out the Chopping Blade by its centre, or use the disc’s finger holes, before emptying the bowl.
- Remove the object while keeping clear of the blade or disc’s sharp edges. Inspect the vessel and cutting attachment; replace any cracked, chipped or damaged part before reassembling.
What if the object cannot be removed safely, or the blade still will not move? Leave the appliance off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Is the blending Cup filled past MAX?
- Turn the Power Dial to OFF, unplug the Motor Base and wait until the Cross Blade stops.
- Remove the Cup-and-Blade assembly and open it only when the contents are cool.
- Reduce the combined food and liquid so it stays below the Cup’s MAX line.
- Tighten the Cross Blade onto the Cup, lock the assembly onto the Motor Base, reconnect power and select ON or PULSE.
What if the motor still stalls? Return the dial to OFF and check the ingredient load and cooling instructions.
The work bowl lid must be locked securely in place, or the motor will not run.
Place the work bowl on the motor base and turn it clockwise to lock it in place; the bowl must be locked or the motor will not run.
Magic Bullet Air Fryer 2.5L
An incorrectly seated Fry Pot or a Timer at zero can prevent the air fryer from starting or continuing to cook.
Is the Fry Pot fully inserted and flush with the base?
- For Magic Bullet Air Fryer 2.5L, seat the crisping tray level in the fry pot and push the pot fully into the base until it clicks and sits flush. NEVER submerge the main unit in water.
- If it protrudes, refit it before plugging in because an incorrectly fitted pot prevents operation.
Which dial starts cooking?
- For Magic Bullet Air Fryer 2.5L, set the temperature, then turn the timer clockwise to the recipe time to begin cooking.
- For a setting below ten minutes, turn past ten first and then turn back to the required time, and if cooking does not begin, check the pot is flush and the timer is set.
Is the rear air outlet or surrounding air space blocked?
- Check the clear space around Magic Bullet Air Fryer 2.5L before trying it again.
- Switch off, unplug and allow it to cool before moving it.
- Leave at least 200 mm of air space around the appliance, keep at least 250 mm between the appliance and the wall during use, and keep the rear air outlet uncovered.
- Reinsert the Fry Pot fully and select the required cooking controls.
- If it still stops or will not run, leave it off and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
Has the timer reached zero?
- The timer reaching 0 ends cooking on Magic Bullet Air Fryer 2.5L and turns off the orange running light.
- Turning the timer all the way counterclockwise also stops cooking.
- If food needs more cooking, check that the Fry Pot is fitted flush, set the temperature and turn the timer clockwise to the required time.
- For a time below ten minutes, turn past ten first and then back to the required setting.
- If the orange light stays off with the timer set, check the power connection and Fry Pot fit.
Has only the green heating light gone out?
- The green heating light on Magic Bullet Air Fryer 2.5L turns off when the set temperature is reached.
- Check the orange running light and timer: the orange light remains on while the timer is set and cooking continues.
- If the orange light is also off, check whether the timer has reached 0 before restarting.
- If both lights remain off with a cooking time set, return to the power and Fry Pot checks.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: Magic Bullet To Go 200W user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Blender Combo user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Mini Juicer user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Kitchen Express 250W user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Air Fryer 2.5L user guide (PDF)