Turn an anticlockwise-release pitcher or fully cooled cup assembly anticlockwise to unlock it, or lift a straight-fit pitcher vertically, after switching off, unplugging and waiting for all blade movement to stop. If the attachment still will not release normally, leave it in place.
NutriBullet Triple Prep System
Turn the cool Cup or Pitcher anticlockwise to unlock it, or turn the processor Lid anticlockwise before unlocking its Work Bowl, only after switching off, unplugging and waiting for all blade movement to stop; a warm Cup must cool for at least 30 minutes and until completely cool before removal.
- Power off, unplug the Motor Base and wait for the blades or disc to stop completely.
- If a sealed Cup feels hot or warm, leave it untouched for at least 30 minutes and until fully cool; do not heat, prise apart or force the Cup and Extractor Blade.
- For a cool Cup, turn the complete assembly anticlockwise until it clicks free; point it away from your body and use a towel to slowly untwist the Extractor Blade.
- For the Pitcher, twist anticlockwise to unlock and lift it away; press the lid tab above the handle upwards with your thumb to remove the lid, watching for steam or splashes.
- For the food processor, turn the Work Bowl Lid anticlockwise and remove it first, then turn the Work Bowl anticlockwise and lift it off the base.
- Remove the Chopping Blade, Dough Blade or Slice/Shred Disc by its plastic centre, then remove the Blade Adapter and empty the bowl; the Inner Pusher releases when its cap is turned clockwise.
Is the food processor lid still locking the work bowl to the base?
- Remove the Work Bowl Lid before trying to turn the Work Bowl; the lid must be unlocked for the bowl to come off the Motor Base.
- When reassembling, lock the Work Bowl onto the Motor Base first, then fit and turn the lid clockwise until the arrows align.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
- Blending heats the ingredients, which builds pressure in the cup over time.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is the feed chute overloaded or food being pushed too hard?
- With the system unplugged and the blade stopped, remove the lid and clear trapped food with a scraper or spatula; keep hands away from sharp attachments.
- Reduce the quantity in the Work Bowl to the MAX line; reinstall the blade or disc, lock the Work Bowl on the base and then lock its lid before reconnecting power. After restarting, add food slowly and guide it with the supplied pusher without excessive pressure.
Is the slice/shred disc in its storage position?
- Lift the disc by its central plastic knob and align its markings with the Blade Adapter before lowering it again.
- The disc should sit in the higher operating position; choose the required slice or shred side facing up, and fit the bowl and lid correctly before processing.
Has ice or too little liquid jammed the cup blade?
- After the Cup has cooled and opened, remove excess ice and add enough liquid for blending; do not use the Cup to crush ice alone.
- Refit the Extractor Blade securely with ingredients below MAX; if the blade does not move freely, discontinue use of the blade assembly.
Are the pitcher lid vents blocked?
- Stop blending before opening the Pitcher Lid, taking care with any hot steam or splashes.
- Wash food from the detached lid’s vent slots and refit the lid with its pour spout closed; the vents must be clear before reuse.
Is dried food caught around attachments or the actuator?
- Clean the released Extractor Blade with a small soapy brush or sponge; wash the Pitcher and Work Bowl with soap and water after removing the food processor blade, disc and Blade Adapter.
- Use a damp soapy cloth and small brush on the unplugged base’s actuator area.
- For stubborn residue in an already-open Cup, fill to MAX with room-temperature water and 1–2 drops of dish soap; securely attach the Extractor Blade and lock the complete Cup onto the base before reconnecting power and blending for 20–30 seconds. Stop, unplug and wait for the blades before removing the Cup and washing off the loosened debris.
Is a vessel, blade, gasket or fitting damaged or incorrect?
- Check Cups, Pitcher and Work Bowl for cracking, cloudiness or warping and inspect the Extractor Blade for damage or a missing gasket.
- Replace a damaged detachable part with a genuine NutriBullet Triple Prep System part; do not use a blade that does not rotate freely or try to force a different model’s attachment.
If the cooled Cup still cannot be untwisted, request help and safely dispose of the sealed Cup and contents as directed in the guide; do not leave food sealed under the Extractor Blade for a prolonged period.
NutriBullet Blender Combo 1200
On NBF07500-1210DG or NBF07500AK, turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise and lift it off after switching off, unplugging and waiting for the blades to stop.
- Check the product code on the label. The steps below cover NBF07500-1210DG and matte-black NBF07500AK. For Blender Combo 1200 NBF07500-12C, leave the attachment in place.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Lift the Pitcher Lid only after all motion has stopped, watching for steam or splashes if the contents are hot.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Place the Pitcher on the Motor Base with its handle to the right of the control panel, then turn clockwise until it clicks. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the fill level against the Cup’s MAX line. Blending can build pressure and make the blade difficult to remove.
- If the Cup is warm, keep it closed and let it cool before opening it as described above. Once it is open, reduce the contents to below MAX before the next blend.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
NutriBullet SmartSense Blender
Stop blending, press Power to switch off, unplug and wait until the blades have completely stopped. Then twist the pitcher anticlockwise to unlock it and lift it off the motor base.
How do I release the pitcher safely?
- Press the solid circle or AUTO again to stop the blending cycle, then wait for the blades to stop turning.
- Press Power to switch the blender off and unplug it before you take anything apart.
- Twist the pitcher anticlockwise to unlock it, then lift it off the motor base.
- Never try to remove the pitcher while the blade is still moving.
What if it is leaking or the contents are hot?
- If you notice a leak, do not try to remove the pitcher. Unplug the blender straight away and let the blades come to a complete stop first.
- Do not open the lid until the blades have come to a complete stop.
- After blending hot ingredients, open the pitcher lid with care. Hot steam or hot ingredients can escape.
What if a part looks damaged?
- Do not use the blender if any part or accessory is, or looks, damaged.
- Do not use the pitcher if you see cracking, cloudiness or other damage.
NutriBullet Smart Touch Blender Combo
Turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise to unlock it, or push upwards on the Pitcher Lid tab beside the handle to release the Lid, only after switching off, unplugging and waiting for the blades to stop.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Press upwards with your thumb on the lid tab beside the handle to loosen and remove the Pitcher Lid.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Lower the Pitcher onto the Motor Base and twist clockwise until it clicks; press its lid firmly into place and lock the lid cap. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
- Do not run a sealed cup continuously for longer than one minute.
- Friction from the blade heats the ingredients and builds pressure inside the sealed cup.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the fill level against the Cup’s MAX line. Blending can build pressure and make the blade difficult to remove.
- If the Cup is warm, keep it closed and let it cool before opening it as described above. Once it is open, reduce the contents to below MAX before the next blend.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
Do not run a sealed cup continuously for longer than one minute.
Friction from the blade heats the ingredients and builds pressure inside the sealed cup.
NutriBullet Power Core Blender
Lift the Pitcher straight up by its handle from the Motor Base after switching off, unplugging and waiting for the blades to stop.
- Press the power control to stop blending, wait for the blades to stop, then power off completely and unplug the blender.
- Lift the Pitcher from the Motor Base; the Pitcher is fitted straight down into the grooves on this model.
- Remove the Pitcher Lid before emptying the contents; open carefully if there is steam or hot food.
- Wash the detached Pitcher with soap and water, using a dish brush for stuck-on food; clean its blades in place without touching their edges.
Is the pitcher seated in the base grooves?
- Check that you are lifting the Pitcher off the stopped Motor Base using the handle, rather than trying to undo a threaded Cup assembly.
- For refitting, align the Pitcher studs with the base grooves and lower it straight down; a click indicates it is seated. Stop if the Pitcher no longer fits correctly.
Have thick ingredients or too little liquid stopped the blades?
- After removing the lid from the stopped, unplugged blender, use a long spoon or silicone or wooden utensil to move food towards the centre; avoid the blade edges and do not use sharp or metallic tools.
- Reduce an excessive load and add more liquid if the mixture keeps sticking; do not process ice alone, dry grains or coffee, fruit stones, or non-food objects.
- Remove the utensil completely, put the lid and cap back on, and seat the Pitcher correctly on its base; reconnect power and restart only with a suitable load below MAX. If the blade remains stuck, stop, unplug and discontinue use of the Pitcher.
Are hot contents or blocked lid vents making opening difficult?
- Do not pull the lid open while blending; stop the machine before handling the lid and take care with hot steam and splashes.
- Once the lid can be removed, clear food from its vent slots with normal washing; the vents must be clear before the lid is refitted.
Is dried food around the pitcher or base?
- Scrub the detached Pitcher with a brush or sponge and soapy water; use a damp cloth on the Motor Base and a small brush around its actuator area.
- Do not use a dishwasher sanitise cycle, which can warp the plastic; after cleaning, check that the Pitcher seats correctly without residue in the fitting area.
Is the pitcher cracked, distorted or no longer fitting correctly?
- Check for cracks, cloudiness, damaged fitting surfaces and a blade that no longer moves freely; do not take the Motor Base apart.
- Stop using the affected part and replace it with the genuine NutriBullet Power Core Blender part; do not continue with a Pitcher that will not fit properly.
If the Pitcher remains attached after the release step, leave the blender unplugged and arrange help instead of pulling harder.
NutriBullet Blender Combo 1000
Turn the Pitcher or fully cooled Cup-and-blade assembly anticlockwise and lift it off the Motor Base after switching off, unplugging and waiting for the blades to stop, then remove the Pitcher Lid or slowly unscrew the Cup's blade away from your face and body.
- Press POWER to stop blending, wait for the blades to stop, then turn the blender fully off and unplug it.
- For a warm sealed Cup, leave it to cool before trying to open it; point the Cup away from your body when opening.
- For the Pitcher, turn anticlockwise and lift it off the Motor Base. Remove the Pitcher Lid after the blade stops; take care with any steam or hot contents.
- For a cool Cup, gently turn the complete Cup and easy-twist extractor blade assembly anticlockwise until it clicks free of the Motor Base; remove the assembly before unscrewing the blade from the Cup.
Is the vessel still in its locked position?
- Use the release direction in the steps above; the cup-to-blade thread and the vessel-to-base lock are separate connections.
- Set the Pitcher handle to the right of the control panel and turn the Pitcher clockwise until the lock clicks. Refit a Cup with its blade tightly sealed, then turn the assembled Cup clockwise on the base; if either connection will not seat correctly, stop trying to run it.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool completely before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check whether the blend included fizzy liquids or other carbonated ingredients.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is food residue caught around the blade, threads or base?
- After the attachment has been removed, rinse the Cup or Pitcher and clean stuck particles with a dish brush or sponge and soapy water; hand-wash the easy-twist extractor blade.
- Wipe the unplugged Motor Base with a damp soapy cloth and use a small brush around the actuator area.
- Dry the blade completely, then refit the cleaned parts using the locking steps; the surfaces should be free of residue, and the vessel should lock normally.
Are ingredients stuck inside the pitcher?
- With the blender stopped and unplugged, remove the Pitcher Lid and use the supplied Tamper to move the ingredients; keep your hands away from the blade.
- If ingredients still stick, add a little more liquid without exceeding the marked limits; remove the Tamper, secure the lid and cap, and lock the Pitcher onto the base before reconnecting power and restarting.
Are the threads, blade assembly or vessel damaged?
- Inspect the removed parts for cracked or broken threads, a damaged blade base, or a missing or damaged seal; do not prise the seal out or dismantle the blade assembly.
- Stop using a damaged detachable part and replace it with the correct genuine part; a Pitcher that does not align correctly must not be used.
If a cooled, intact attachment still will not release by hand, leave it attached and request help with the model and the exact connection that is stuck.
NutriBullet Power Core Blender Combo
On NBF07202AK, turn the Pitcher or fully cooled Cup assembly anticlockwise to release it after switching off, unplugging and waiting for the blades to stop, allowing a warm Cup at least 30 minutes and until completely cool before removal.
- Check the product code on the label. The steps below cover NBF07202AK. If your code is NBF07200, leave the attachment in place.
- Press the power control to stop the blades, switch fully off and unplug the Motor Base.
- If a sealed Cup feels hot or warm, leave it where it is for at least 30 minutes and longer if needed; do not remove it from the base or try to twist off its blade until it is completely cool.
- For the Pitcher, turn anticlockwise to release it from the Motor Base; open the Pour Spout Cover before pouring, or remove the Lid when the stopped Pitcher needs emptying.
- For a cool Cup, gently turn the complete Cup assembly anticlockwise until it clicks free, then lift it away.
- Point the Cup away from your face and body and use a towel to slowly untwist the Extractor Blade, releasing any remaining pressure; never force or prise the pieces apart.
Is the pitcher or cup still locked onto the base?
- After releasing the vessel, check the Pitcher Lid fitting: its Pour Spout Cover belongs opposite the handle, and the interlocking mechanism fits the opening on top of the handle.
- To refit the Pitcher, point its handle towards the Control Panel, then turn clockwise until it clicks; secure the lid by pushing down after aligning its interlock.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; use the vented Pitcher for hot ingredients.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Has ice, a thick mixture or an excessive load jammed the blade?
- For the stopped, unplugged Pitcher, remove the Lid and loosen stuck ingredients with a utensil, keeping clear of the blades; remove the utensil before refitting the Lid.
- For the Cup, wait until cool, remove the blade and reduce the load; use sufficient liquid, stay below MAX, and do not blend ice by itself or grind dry ingredients.
- If the motor stopped from overheating, leave it unplugged for one hour before trying again; persistent seizure requires help.
Are food particles blocking the pitcher lid vents?
- Open the stopped Pitcher cautiously, keeping clear of escaping steam and splashes; do not try to release it while the blades move.
- Wash the detached Lid and clear the vent slots before refitting it with its spout cover closed; the ventilation openings should be unobstructed.
Is dried food making the parts difficult to clean or refit?
- Once the vessel is released, wash with soap and water and a dish brush or sponge; clean the unplugged base with a damp cloth and a small brush around the actuator.
- For stubborn residue inside an already-open, intact Cup or Pitcher, fill to the liquid MAX mark with room-temperature water and 1–2 drops of dish soap; securely refit the blade or lid, lock the complete vessel onto the base, then reconnect power and blend on LOW for 20–30 seconds.
- Stop, unplug, wait for the blades, then disassemble and scrub away the loosened debris; this cleaning cycle is not a way to free a still-sealed or stuck assembly.
Is a fitting, vessel or blade damaged or from a different model?
- Inspect threads, Cup, Pitcher and Extractor Blade for cracks, cloudiness, breakage or a missing or damaged gasket; do not operate with a seized blade.
- Replace the damaged detachable component with a genuine part designed for NutriBullet Power Core Blender Combo; do not force a part from another model to fit.
If the cooled Cup and blade still will not separate, request help and follow the guide’s safe disposal directions for the sealed Cup and contents; never handle or discard a hot sealed Cup.
NutriBullet Power Core Plus
- Stop the appliance, unplug it and wait until all movement has stopped before handling the attachment.
- If the attachment or contents are warm, leave them to cool before attempting removal.
- If the attachment stays stuck, leave it assembled.
- Keep the appliance unplugged until you have the matching release, cleaning and refitting instructions.
Magic Bullet Blender Combo
Turn the completely cool Cup assembly or Pitcher anticlockwise to unlock it from the stopped, unplugged Motor Base, then lift the Pitcher Lid tab to loosen that lid or turn the Cup upright and slowly untwist its Cross Blade under a towel away from your face and body; a warm Cup must cool for at least 30 minutes and until completely cool before removal.
- Return the Power Control Knob to HOME, unplug and wait until the blades have stopped. If the sealed cup feels warm, leave it where it is for at least 30 minutes and longer until completely cool; do not try to detach it while warm.
- For a cool cup, turn the assembly anticlockwise to unlock it from the motor base and turn it upright with the Cross Blade on top; cover the blade housing with a towel and slowly untwist it away from your face and body.
- For the pitcher, turn it anticlockwise and lift it off the base. Lift the lid tab with your thumb to loosen the lid, keeping clear of steam if the contents are hot, then empty the pitcher.
- To remove the blade from the empty pitcher, turn the blade clockwise as marked on the pitcher bottom. This is the opposite of the direction used to tighten it.
Is the sealed cup warm or under pressure?
- Do not heat, pry or force a sealed cup; keep others from touching it while it cools in place.
- The timed cooling and slow opening sequence above applies if the cup became warm after blending. If it is still warm after that wait, give it more time; if it remains stuck when fully cool, seek help.
- Prevent another pressure build-up: use refrigerated or room-temperature cup ingredients, no fizzy or effervescent ingredients, and keep below MAX. Do not store blended mixtures under the Cross Blade; use the To-Go Lid or a vented container.
- After two consecutive cup blend cycles, leave at least 10–15 minutes before another cycle.
Are you turning the pitcher blade or lifting its lid the wrong way?
- The pitcher blade loosens clockwise and tightens anticlockwise; follow the indicators on the bottom rather than forcing the cup-opening direction.
- The main Pitcher Lid lifts using its tab. The Vented Lid Cap twists to unlock separately; do not try to unscrew the whole lid.
- After cleaning, secure the blade, snap the main lid down and press and twist the vented cap into its locked position before using the pitcher again.
Have excess ingredients or ice wedged the blade?
- Once the vessel is stopped, removed and safe to open, empty some ingredients to reduce the load. Keep hands away from the blade edges.
- Do not use the Magic Bullet Blender Combo as an ice crusher or dry grinder; add sufficient liquid for blending and remove fruit pits before loading.
- Refit the blade securely, then lock the vessel onto the base. If the blade still will not rotate freely or stalls again, stop using the blade assembly.
Are the pitcher lid vents clogged?
- After the pitcher has stopped and is safe to open, remove the lid by its tab and inspect the vent slots.
- Wash the lid and vented cap with soap and water, clearing food from the vent openings, then refit securely.
- Check that the slots are unobstructed before blending again; do not use a damaged lid.
Is dried food around the motor-base actuator?
- Keep the base unplugged while the vessel is off. Wipe the surface with a damp sponge or cloth and clean the actuator with a small dry brush.
- NEVER submerge the motor base in water. Do not remove pieces from the motor base. Refit only after cleaning and drying; a cup or pitcher that still will not lock or release needs assistance.
Is the cup, blade, gasket or attachment warped, damaged or incompatible?
- Inspect the accessible cup, pitcher and blade for cracks, wear or distortion, and check for a missing or damaged blade gasket.
- Stop using the affected detachable part and replace it with a genuine Magic Bullet Blender Combo part; do not interchange parts from another Magic Bullet model.
- Do not use boiling water, a microwave, an oven or a dishwasher heat/sanitise cycle to release a stuck part. If the base mounting is damaged, arrange help instead of repairing it yourself.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Triple Prep System user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Blender Combo 1200 NBF07500-1210DG / NBF07500AK user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Smart Touch Blender Combo user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Power Core Blender user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Blender Combo 1000 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Power Core Blender Combo user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Blender Combo user guide (PDF)