A personal blender may not start or may stop because the cup and blade are not locked onto the base, power is disconnected, the blend is overloaded or short of liquid, or the motor has overheated. Choose your model first, then follow its cup-fit, power, load, control and cooling checks below.
Is power connected and switched on?
- Check that the plug is fully inserted in a working power outlet and that the outlet is switched on.
- If the plug was loose, set the appliance controls to off before you reconnect it.
- Use the start sequence for your selected model.
Are the correct parts fitted and undamaged?
- Switch off, unplug and wait for all movement to stop before removing, refitting or cleaning parts or clearing food.
- Use only parts intended for the model you selected. Never force a lock, bypass an interlock or open the motor base.
- Check removable parts for cracks, broken tabs or other damage. Stop using a damaged detachable part and replace it before further use; cleaning or tightening will not repair it.
What if a blade remains seized after the permitted clearing steps? Stop using the attachment and see our warranty article; do not force it or touch its sharp edges.
Has liquid entered the base, or is an electrical part damaged?
If there is liquid inside or under the motor base, or the cord, plug or base is damaged, stop using it, unplug it only if it is safe to do so, and see our warranty article. Do not try a cooling reset or open the base for this fault.
NutriBullet Ultra 1200
An incorrectly locked cup-and-blade assembly can prevent this blender from starting, while a blocked blend or an overheated motor can stop it during use.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Ultra 1200, tighten the Rapid Extractor Blade onto the cool cup, invert the assembly and twist it clockwise onto the base until it clicks.
- The control panel should light up, and if it stays dark, reseat the assembly after checking the power connection.
Which control starts blending?
- For NutriBullet Ultra 1200, press the solid circle for automatic blending, or hold the dashed circle for pulse blending.
- Releasing the dashed circle stops the blade, so keep it held only while you want a pulse.
Has the automatic cycle finished, or are you extending the run?
- The automatic blending cycle on NutriBullet Ultra 1200 ends after 30 seconds.
- A completed cycle is normal.
- Do not blend continuously for more than one minute.
- If more blending is needed, first stop and check that the mixture has enough liquid and is below MAX.
- Leave a hot or warm Cup closed until fully cool before adjusting the contents.
- If the motor stops before the cycle ends or the panel keeps flashing, use the overheating checks below.
What if the mixture is too thick?
- For NutriBullet Ultra 1200, use liquid with the ingredients and keep the contents below MAX.
- The blades should move the mixture, and if movement stalls, switch off rather than forcing another cycle.
Has the control panel kept flashing or the motor stopped early?
- If NutriBullet Ultra 1200 stops before its cycle ends or its panel keeps flashing, unplug the motor base and leave it off.
- Leave a warm or hot Cup closed and on the base for at least 30 minutes, and longer until it and its contents are completely cool. Keep the motor-base vents clear.
- Once the Cup is cool, check for an excessive hard-ingredient load or too little liquid without touching the blade edges.
What if the motor stopped from overheating? See our warranty article; do not keep restarting it.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Ultra 1200 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Are dry ingredients or an unsuitable blade stopping the blend?
- Do not use the Rapid Extractor Blade of NutriBullet Ultra 1200 to grind dry grains, cereal or coffee, or run an empty Cup.
- Power off and unplug, wait for movement to stop and remove the Cup-and-Blade assembly.
- Wait until the Cup is completely cool before opening it.
- Remove the unsuitable load and inspect the blade assembly: stop using and replace it if damaged or if its blades will not rotate freely, without touching the blade edges to test them. Buy a replacement extractor blade in Australia or New Zealand.
- For a suitable smoothie, add sufficient liquid, stay below MAX and refit the tightened assembly until it clicks.
- If it still stops, use the flashing-panel and early-stop check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Ultra 1200 from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 900 Series
An incorrectly engaged cup-and-blade assembly or damaged cup tabs can prevent this blender from starting, while an overloaded mixture can stall its blade.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 900 Series, tighten the extractor blade onto the cool cup, line up the cup tabs with the base and press down with a clockwise twist.
- The motor should start, and if the cup will not seat, remove it and inspect the tabs instead of forcing it.
What if a tab is broken or the blade seal is loose?
- For NutriBullet 900 Series, inspect all three cup tabs and the blade seal.
- Intact tabs should engage the base, but damaged tabs require a replacement cup and a damaged seal requires a complete replacement blade assembly.
Why does it start and then stop?
- For NutriBullet 900 Series, limit each continuous run to one minute and twist the cup anticlockwise to stop.
- If ingredients are not circulating, stop and adjust the mixture with liquid before trying again with a cool cup.
Can I crush a cup of ice?
- For NutriBullet 900 Series, use liquid for blending rather than running the blade against ice alone.
- If the blade stalls, stop and reduce the hard-ingredient load instead of keeping pressure on the cup.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 900 Series switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped before the blend is finished?
- If the motor of NutriBullet 900 Series stops unexpectedly, unplug the base and let it cool for at least 15 minutes before trying again.
- Keep continuous blending within one minute and never run the blade with an empty cup or without liquid.
- After cooling, refit the cup securely and stop the checks if the motor still will not run.
Is something other than food obstructing the cup?
- Switch off and unplug NutriBullet 900 Series, wait for all movement to stop and lift off the cup-and-blade assembly.
- Once the cup is cool, unscrew the extractor blade and remove any spoon or other non-food object from the cup without touching the blade edges.
- Inspect the cup and blade for damage.
- Replace a damaged part before another attempt.
- Secure the blade and refit the cup only after the obstruction is removed.
- If the motor still will not run, complete the motor-cooling check.
Are ingredients and liquid above MAX?
- Unplug NutriBullet 900 Series and wait for the blade to stop before removing the Cup and blade assembly.
- Allow any warm sealed contents to cool fully, then carefully unscrew the blade while keeping your fingers away from its edges.
- Remove excess food or liquid so the combined contents stay below the MAX line. Add enough suitable liquid for the ingredients to move.
- Tighten the blade onto the vessel and follow the assembly check before another blend.
What if the load still will not move? Stop blending and use the other fault checks for your model.
NutriBullet 600 Series
An incorrectly engaged cup-and-blade assembly or damaged cup tabs can prevent this blender from starting, while an overloaded mixture can stall its blade.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 600 Series, tighten the extractor blade onto the cool cup, line up the cup tabs with the base and press down with a clockwise twist.
- The motor should start, and if the cup will not seat, remove it and inspect the tabs instead of forcing it.
What if a tab is broken or the blade seal is loose?
- For NutriBullet 600 Series, inspect all three cup tabs and the blade seal.
- Intact tabs should engage the base, but damaged tabs require a replacement cup and a damaged seal requires a complete replacement blade assembly.
Why does it start and then stop?
- For NutriBullet 600 Series, limit each continuous run to one minute and twist the cup anticlockwise to stop.
- If ingredients are not circulating, stop and adjust the mixture with liquid before trying again with a cool cup.
Can I crush a cup of ice?
- For NutriBullet 600 Series, use liquid for blending rather than running the blade against ice alone.
- If the blade stalls, stop and reduce the hard-ingredient load instead of keeping pressure on the cup.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 600 Series switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped before the blend is finished?
- If the motor of NutriBullet 600 Series stops unexpectedly, unplug the base and let it cool for at least 15 minutes before trying again.
- Keep continuous blending within one minute and never run the blade with an empty cup or without liquid.
- After cooling, refit the cup securely and stop the checks if the motor still will not run.
Is something other than food obstructing the cup?
- Switch off and unplug NutriBullet 600 Series, wait for all movement to stop and lift off the cup-and-blade assembly.
- Once the cup is cool, unscrew the extractor blade and remove any spoon or other non-food object from the cup without touching the blade edges.
- Inspect the cup and blade for damage.
- Replace a damaged part before another attempt.
- Secure the blade and refit the cup only after the obstruction is removed.
- If the motor still will not run, complete the motor-cooling check.
Are ingredients and liquid above MAX?
- Unplug NutriBullet 600 Series and wait for the blade to stop before removing the Cup and blade assembly.
- Allow any warm sealed contents to cool fully, then carefully unscrew the blade while keeping your fingers away from its edges.
- Remove excess food or liquid so the combined contents stay below the MAX line. Add enough suitable liquid for the ingredients to move.
- Tighten the blade onto the vessel and follow the assembly check before another blend.
What if the load still will not move? Stop blending and use the other fault checks for your model.
NutriBullet Ultra 1000 / Ultra 1000 Premium
For NB07500-1008, an incorrectly locked cup-and-blade assembly can prevent starting, while too much hard food or too little liquid can overload the blender.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Ultra 1000 / Ultra 1000 Premium, for NB07500-1008, tighten the Rapid Extractor Blade onto the cool cup, invert the assembly and twist it clockwise onto the base until it clicks.
- The control panel should light up, and if it stays dark, reseat the assembly after checking the power connection.
Which control starts blending?
- For NutriBullet Ultra 1000 / Ultra 1000 Premium, press the solid circle for automatic blending, or hold the dashed circle for pulse blending.
- Releasing the dashed circle stops the blade, so keep it held only while you want a pulse.
Has the automatic cycle finished, or are you extending the run?
- The automatic blending cycle on NutriBullet Ultra 1000 / Ultra 1000 Premium ends after 30 seconds.
- A completed cycle is normal.
- Do not blend continuously for more than one minute.
- If more blending is needed, first stop and check that the mixture has enough liquid and is below MAX.
- Leave a hot or warm Cup closed until fully cool before adjusting the contents.
- If the motor stops before the cycle ends or the panel keeps flashing, use the overheating checks below.
Has the control panel kept flashing or the motor stopped early?
- If NutriBullet Ultra 1000 / Ultra 1000 Premium stops before its cycle ends or its panel keeps flashing, unplug the motor base and leave it off.
- Leave a warm or hot Cup closed and on the base for at least 30 minutes, and longer until it and its contents are completely cool. Keep the motor-base vents clear.
- Once the Cup is cool, check for an excessive hard-ingredient load or too little liquid without touching the blade edges.
What if the motor stopped from overheating? See our warranty article; do not keep restarting it.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Ultra 1000 / Ultra 1000 Premium switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the Cup overloaded or short of liquid?
- Too much ice or other hard ingredients, or too little liquid, can overload NutriBullet Ultra 1000 / Ultra 1000 Premium.
- Power off and unplug.
- When the blade has stopped and the Cup is cool, lift off the Cup-and-Blade assembly, unscrew the Rapid Extractor Blade and reduce the load below MAX.
- Add sufficient liquid, tighten the Blade and click the Cup back onto the Motor Base.
- If the motor shut down from heat, follow the early-stop check and leave it off until the support team advises the next step.
Are dry ingredients or an unsuitable blade stopping the blend?
- Do not use the Rapid Extractor Blade of NutriBullet Ultra 1000 / Ultra 1000 Premium to grind dry grains, cereal or coffee, or run an empty Cup.
- Power off and unplug, wait for movement to stop and remove the Cup-and-Blade assembly.
- Wait until the Cup is completely cool before opening it.
- Remove the unsuitable load and inspect the blade assembly: stop using and replace it if damaged or if its blades will not rotate freely, without touching the blade edges to test them. Buy a replacement extractor blade in Australia or New Zealand.
- For a suitable smoothie, add sufficient liquid, stay below MAX and refit the tightened assembly until it clicks.
- If it still stops, use the flashing-panel and early-stop check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Ultra 1000 / Ultra 1000 Premium from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Select 1200 / 2.0 Select 1200
An unlocked Cup or Pitcher or an unselected blending control can prevent this blender from starting, and a completed program is a normal reason for stopping.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Select 1200 / 2.0 Select 1200, for the cup, screw the easy-twist extractor blade on tightly and lock the inverted assembly clockwise onto the base.
- For the pitcher, screw the blade into its bottom and twist the pitcher onto the base until it clicks.
How do I start the cup or pitcher?
- For NutriBullet Select 1200 / 2.0 Select 1200, secure the pitcher lid and vented cap when using the pitcher, plug in, press POWER, then select LOW, HIGH or EXTRACT.
- The selected control should light and blending should begin, otherwise switch off and recheck the fitted vessel.
Has the selected program, speed or pulse ended?
- EXTRACT on NutriBullet Select 1200 / 2.0 Select 1200 stops at the end of its program, and cup speed settings stop automatically after 60 seconds.
- Pitcher speed settings run until paused or stopped.
- PULSE runs only while its button is held.
- Releasing it stops the blades.
- Do not keep the motor running continuously for more than one minute.
- If the motor stops unexpectedly before the selected cycle ends, unplug the base and allow at least 15 minutes to cool before checking the fit and ingredients and trying again.
- If it still fails, leave it off and see our warranty article.
What if food sticks in the pitcher?
- For NutriBullet Select 1200 / 2.0 Select 1200, press POWER, wait for the blade to stop, remove the lid and use the tamper to move stuck food.
- If ingredients keep sticking, add a little more liquid so they can circulate, keeping solids and liquids below their separate MAX marks.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Select 1200 / 2.0 Select 1200 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the cup empty or is an ice-heavy mixture too dry?
- Never run NutriBullet Select 1200 / 2.0 Select 1200 with an empty cup or use it as an ice crusher without liquid.
- Switch off and unplug, wait for the blade to stop and lift off the cup-and-blade assembly.
- Open only when the cup is completely cool.
- Reduce the hard-ingredient load and add liquid below MAX, then tighten the blade and lock the cup back onto the base.
- Select the required control after reconnecting power.
- If the load still stalls, stop and complete the motor-cooling check.
Have repeated blending cycles triggered the shutdown limit?
- For the Cup or Pitcher on NutriBullet Select 1200 / 2.0 Select 1200, do not exceed four EXTRACT programs or 180 seconds of continuous runs within six minutes.
- Exceeding that limit can stop the motor. Unplug the base and allow at least 15 minutes for it to cool.
- With the appliance still unplugged and the contents cool, check the load and liquid level before refitting the vessel.
What if it still will not run? Leave the base unplugged and see our warranty article.
Is a spoon or another non-food object blocking the blade?
- Stop and unplug NutriBullet Select 1200 / 2.0 Select 1200 before checking for a spoon or other non-food object. Wait until the blades are still.
- For the Cup, leave warm contents sealed until completely cool, remove the assembly from the base and carefully unscrew the blade. For the Pitcher, let the contents cool, remove it from the base and remove the lid.
- Take out the object without touching the cutting edges, then inspect the vessel and blade for cracks, chips or other damage.
- Replace any damaged detachable part before refitting it. If a blade remains seized or the drive on the base is damaged, leave the blender out of use.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Pro+ 1200 / Pro Plus 1200
An incorrectly seated cup-and-blade assembly can prevent automatic blending from starting, while a completed 60-second cycle or selecting Pulse mode normally stops the automatic run.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Pro+ 1200 / Pro Plus 1200, screw the extractor blade onto the cup until tightly sealed, then invert the cup onto the base and gently push and twist.
- Automatic blending should start, and if it does not, switch off and check the cup is seated rather than pressing the Pulse button first.
Why does it start and then stop?
- For NutriBullet Pro+ 1200 / Pro Plus 1200, the automatic blend ends after 60 seconds.
- Each interval must stay within one minute, and after a third one-minute interval allow a two-to-three-minute break instead of immediately starting a fourth.
Why does the Pulse button flash blue?
- For NutriBullet Pro+ 1200 / Pro Plus 1200, pressing Pulse within five seconds of starting selects Pulse mode and stops the automatic run.
- Hold Pulse to turn the blade and release it to stop, then rotate the cup anticlockwise to OFF before resuming normal operation after Pulse mode times out.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Pro+ 1200 / Pro Plus 1200 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped before the blend is finished?
- If the motor of NutriBullet Pro+ 1200 / Pro Plus 1200 stops unexpectedly, unplug the base and let it cool for at least 15 minutes before trying again.
- Keep continuous blending within one minute and never run the blade with an empty cup or without liquid.
- After cooling, refit the cup securely and stop the checks if the motor still will not run.
Are ingredients and liquid above MAX?
- Unplug NutriBullet Pro+ 1200 / Pro Plus 1200 and wait for the blade to stop before removing the Cup and blade assembly.
- Allow any warm sealed contents to cool fully, then carefully unscrew the blade while keeping your fingers away from its edges.
- Remove excess food or liquid so the combined contents stay below the MAX line. Add enough suitable liquid for the ingredients to move.
- Tighten the blade onto the vessel and follow the assembly check before another blend.
What if the load still will not move? Stop blending and use the other fault checks for your model.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Pro+ 1200 / Pro Plus 1200 from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Pro 1000 / 2.0 Pro 1000
For NB07100-1008DG, an unlocked cup can prevent the automatic cycle from starting; completion of its one-minute cycle is a normal stop.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Pro 1000 / 2.0 Pro 1000, for product code NB07100-1008DG, tighten the easy-twist extractor blade on the cup, invert it onto the base and twist clockwise to lock.
- A one-minute extraction cycle should start, otherwise switch off and reseat the cup.
Why does it start and then stop?
- For NutriBullet Pro 1000 / 2.0 Pro 1000, the NB07100-1008DG automatic run ends after one minute.
- An unexpected stop calls for unplugging and at least 15 minutes of motor cooling before another properly assembled attempt.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Pro 1000 / 2.0 Pro 1000 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the cup empty or packed with hard ingredients without liquid?
- Do not run NutriBullet Pro 1000 / 2.0 Pro 1000 with an empty cup or use the blades to crush hard ingredients without liquid.
- Switch off and unplug, wait for the blade to stop and remove the cup-and-blade assembly.
- For a cool cup, unscrew the blade, reduce the hard-ingredient load and add liquid within MAX.
- Securely screw the blade back on and lock the cup onto the base.
- If the corrected recipe still will not blend, stop and use the motor-cooling check.
Have repeated blending cycles triggered the shutdown limit?
- For the single-serve Cup on NutriBullet Pro 1000 / 2.0 Pro 1000, do not exceed four EXTRACT programs or 180 seconds of continuous runs within six minutes.
- Exceeding that limit can stop the motor. Unplug the base and allow at least 15 minutes for it to cool.
- With the appliance still unplugged and the contents cool, check the load and liquid level before refitting the vessel.
What if it still will not run? Leave the base unplugged and see our warranty article.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Pro 1000 / 2.0 Pro 1000 from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Turbo 1000
An unlocked cup-and-blade assembly can prevent this blender from starting, while the automatic cycle normally stops after 45 seconds.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Turbo 1000, tighten the Rapid Extractor Blade onto the cup, plug in the base, then invert the assembly onto it and twist clockwise until an audible click.
- The automatic 45-second cycle should begin, otherwise check the lock without forcing the cup.
Why does it start and then stop?
- For NutriBullet Turbo 1000, stopping at the end of 45 seconds is normal.
- An early stall can occur when contents exceed MAX, so stop and reduce the contents to the line when the cup is safe to open, then reattach it.
What if hard ingredients are not moving?
- For NutriBullet Turbo 1000, avoid overloading the cup with ice and add enough liquid for blending.
- If the blade still cannot move the mixture after correcting the load, stop the attempt and see our warranty article.
Have you kept restarting the automatic blend?
- Each NutriBullet Turbo 1000 automatic cycle lasts 45 seconds.
- Stop after no more than three consecutive cycles and do not blend continuously for more than one minute.
- If the motor stops after more than three cycles in a five-minute period, unplug it and allow at least 20 minutes to cool.
- A separate thermal-breaker shutdown from ice, hard ingredients or too little liquid requires an hour unplugged.
- Reduce the load and correct the liquid balance before refitting the cup.
- If normal operation does not return, see our warranty article.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Turbo 1000 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Are the ingredients suitable for the Rapid Extractor Blade?
- Do not run an empty Cup or use the Rapid Extractor Blade of NutriBullet Turbo 1000 for dry grains, cereal or coffee.
- Stop and unplug the base, wait for movement to stop and remove the Cup-and-Blade assembly.
- Open it only after the contents are completely cool.
- Remove the unsuitable load, check for damaged or seized blade parts and replace a damaged blade assembly before use.
- For blending, use sufficient liquid with hard or frozen ingredients and stay below MAX.
- If the corrected load still stops the motor, follow the thermal-breaker check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Turbo 1000 from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 1000 Mega Pack / 1000 Series Mega Pack
For the N10-1107AK pack, an unengaged cup-and-blade assembly or an overloaded mixture can prevent the blender from starting or blending properly.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 1000 Mega Pack / 1000 Series Mega Pack, for the black pack N10-1107AK, screw the extractor blade onto the cup, align the cup tabs with the base and push and twist to blend.
- The motor should engage, otherwise switch off and reseat the assembly without forcing it.
What should I check if the blend is not moving?
- For NutriBullet 1000 Mega Pack / 1000 Series Mega Pack, for N10-1107AK, keep the contents below MAX and include liquid.
- If ingredients still cannot circulate, stop and reduce the load before another attempt with a safe-to-open cup.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 1000 Mega Pack / 1000 Series Mega Pack switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped before the blend is finished?
- If the motor of NutriBullet 1000 Mega Pack / 1000 Series Mega Pack stops unexpectedly, unplug the base and let it cool for at least 15 minutes before trying again.
- Keep continuous blending within one minute and never run the blade with an empty cup or without liquid.
- After cooling, refit the cup securely and stop the checks if the motor still will not run.
Are you restarting before the cup and contents have settled?
- For the black N10-1107AK NutriBullet 1000 Mega Pack / 1000 Series Mega Pack, keep each blend to one minute.
- Before another one-minute cycle, let the contents settle for two to three minutes and check the Cup is neither hot nor warm.
- With the motor stopped and power disconnected, carefully open the cool Cup to release any built-up pressure, then securely tighten it before refitting.
- If the Cup remains warm, wait longer.
- An unexpected motor shutdown needs the separate 15-minute motor-cooling check.
Is an unsuitable ingredient jamming the Milling Blade?
- If you are using the Milling Blade supplied for the black N10-1107AK NutriBullet 1000 Mega Pack / 1000 Series Mega Pack, do not use moist ingredients such as vegetables or soft cheese, add liquid, or make nut butter.
- Stop, unplug and wait for the blade to stop, then remove the Cup-and-Blade assembly and let the contents cool to room temperature before opening.
- Remove the unsuitable mixture without touching the blade edges.
- Refit only with a suitable dry load, using smaller batches if needed.
- Keep milling cycles within one minute, and do not continue if the blade still cannot process the load.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet 1000 Mega Pack / 1000 Series Mega Pack from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 2.0 Pro 1200
For NB07100-1208DG, an unlocked cup can prevent the automatic cycle from starting; completion of its 60-second cycle is a normal stop.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 2.0 Pro 1200, for NB07100-1208DG, tightly fit the easy-twist extractor blade to the cup, plug in and twist the inverted cup clockwise onto the base.
- The lock should start a one-minute automatic extraction cycle, otherwise check seating with power disconnected.
Why does it start and then stop?
- For NutriBullet 2.0 Pro 1200, a 60-second automatic stop is expected.
- If the motor cuts out unexpectedly, unplug it and leave it for at least 15 minutes to reset the thermal breaker, then use the correct assembly before retrying.
What if I need more blending?
- For NutriBullet 2.0 Pro 1200, do not exceed one minute of continuous cup blending.
- If the mixture is not circulating, stop and correct the ingredient-to-liquid balance rather than extending the run.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 2.0 Pro 1200 switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the cup empty or packed with hard ingredients without liquid?
- Do not run NutriBullet 2.0 Pro 1200 with an empty cup or use the blades to crush hard ingredients without liquid.
- Switch off and unplug, wait for the blade to stop and remove the cup-and-blade assembly.
- For a cool cup, unscrew the blade, reduce the hard-ingredient load and add liquid within MAX.
- Securely screw the blade back on and lock the cup onto the base.
- If the corrected recipe still will not blend, stop and use the motor-cooling check.
Have repeated blending cycles triggered the shutdown limit?
- For the single-serve Cup on NutriBullet 2.0 Pro 1200, do not exceed four EXTRACT programs or 180 seconds of continuous runs within six minutes.
- Exceeding that limit can stop the motor. Unplug the base and allow at least 15 minutes for it to cool.
- With the appliance still unplugged and the contents cool, check the load and liquid level before refitting the vessel.
What if it still will not run? Leave the base unplugged and see our warranty article.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet 2.0 Pro 1200 from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 500 Series / 4 Piece
An incorrectly engaged cup-and-blade assembly or damaged cup tabs can prevent this blender from starting, while an overloaded mixture can stall its blade.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 500 Series / 4 Piece, tighten the extractor blade onto the cool cup, line up the cup tabs with the base and press down with a clockwise twist.
- The motor should start, and if the cup will not seat, remove it and inspect the tabs instead of forcing it.
What if a tab is broken or the blade seal is loose?
- For NutriBullet 500 Series / 4 Piece, inspect all three cup tabs and the blade seal.
- Intact tabs should engage the base, but damaged tabs require a replacement cup and a damaged seal requires a complete replacement blade assembly.
Why does it start and then stop?
- For NutriBullet 500 Series / 4 Piece, limit each continuous run to one minute and twist the cup anticlockwise to stop.
- If ingredients are not circulating, stop and adjust the mixture with liquid before trying again with a cool cup.
Can I crush a cup of ice?
- For NutriBullet 500 Series / 4 Piece, use liquid for blending rather than running the blade against ice alone.
- If the blade stalls, stop and reduce the hard-ingredient load instead of keeping pressure on the cup.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 500 Series / 4 Piece switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Has the motor stopped before the blend is finished?
- If the motor of NutriBullet 500 Series / 4 Piece stops unexpectedly, unplug the base and let it cool for at least 15 minutes before trying again.
- Keep continuous blending within one minute and never run the blade with an empty cup or without liquid.
- After cooling, refit the cup securely and stop the checks if the motor still will not run.
Is something other than food obstructing the cup?
- Switch off and unplug NutriBullet 500 Series / 4 Piece, wait for all movement to stop and lift off the cup-and-blade assembly.
- Once the cup is cool, unscrew the extractor blade and remove any spoon or other non-food object from the cup without touching the blade edges.
- Inspect the cup and blade for damage.
- Replace a damaged part before another attempt.
- Secure the blade and refit the cup only after the obstruction is removed.
- If the motor still will not run, complete the motor-cooling check.
Are ingredients and liquid above MAX?
- Unplug NutriBullet 500 Series / 4 Piece and wait for the blade to stop before removing the Cup and blade assembly.
- Allow any warm sealed contents to cool fully, then carefully unscrew the blade while keeping your fingers away from its edges.
- Remove excess food or liquid so the combined contents stay below the MAX line. Add enough suitable liquid for the ingredients to move.
- Tighten the blade onto the vessel and follow the assembly check before another blend.
What if the load still will not move? Stop blending and use the other fault checks for your model.
NutriBullet 700 Series
An incorrectly engaged cup-and-blade assembly can prevent this blender from starting, while an overloaded ice portion or a thick mixture can stop the blade.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet 700 Series, tighten the extractor blade onto the cup, invert the assembly onto the base and push and twist clockwise to engage the motor.
- If it will not seat, check for a damaged cup or tab instead of forcing the fit.
Why does it start and then stop?
- For NutriBullet 700 Series, if the motor stops working, unplug the base and let it cool for an hour before trying again.
- After that wait, a correctly fitted cup should allow operation, and if it keeps failing, see our warranty article.
What if ice or a thick mixture stops the blade?
- For NutriBullet 700 Series, keep food and liquid below MAX, always use liquid and reduce an overloaded ice portion.
- If the blade will not move after correcting the load, stop rather than trying to use the blender as an ice crusher.
What if the cup is warm?
- Leave the NutriBullet 700 Series switched off with the Cup closed for at least 15 minutes and longer until completely cool.
- With the motor stopped and power disconnected, slowly release the Cup from the Motor Base and point it away from your face and body before slowly unscrewing the Extractor Blade.
- If the cool Cup will not untwist, leave it closed.
- Do not force it open.
Are the motor-base ventilation openings obstructed?
- With NutriBullet 700 Series switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Have you allowed the required rests between blends?
- Keep each NutriBullet 700 Series blend to one minute.
- Stop the motor completely and wait at least one minute before another cycle.
- If the Cup is warm, leave it closed until completely cool before carefully releasing pressure away from your face and body.
- Tighten the blade securely before refitting.
- Repeated blending without these rests can overheat the contents.
- If the motor has stopped working, use the separate one-hour motor-cooling check.
Are you trying to grind dry ingredients with the Extractor Blade?
- Do not grind dry grains, cereal or coffee with the Extractor Blade of NutriBullet 700 Series.
- Switch off and unplug, wait for all movement to stop and remove the Cup-and-Blade assembly.
- Open only once the Cup and contents are cool.
- Remove the unsuitable load and inspect the blade assembly.
- Stop using and replace it if damaged or unable to rotate freely, without touching the blade edges to test them.
- Refit with a suitable liquid-containing recipe below MAX.
- If it still cannot run, follow the motor-cooling check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet 700 Series from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 15 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Select 1000 / Select 1000 with pitcher
For NB07200-1007DG cup use, an unsecured cup or an unselected speed or EXTRACT program can prevent blending from starting; reaching the end of the program is a normal stop.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Select 1000 / Select 1000 with pitcher, for NB07200-1007DG cup use, tighten the extractor blade onto the cup, plug in and press POWER, then twist the inverted cup clockwise onto the base and choose a speed or EXTRACT.
- Blending should start with the selected control lit, otherwise disconnect power and reseat the cup.
Has the selected program, speed or pulse ended?
- EXTRACT on NutriBullet Select 1000 / Select 1000 with pitcher stops at the end of its program, and cup speed settings stop automatically after 60 seconds.
- PULSE runs only while its button is held.
- Releasing it stops the blades.
- Do not keep the motor running continuously for more than one minute.
- If the motor stops unexpectedly before the selected cycle ends, unplug the base and allow at least 15 minutes to cool before checking the fit and ingredients and trying again.
- If it still fails, leave it off and see our warranty article.
How should I stop the cup?
- For NutriBullet Select 1000 / Select 1000 with pitcher, press POWER or the selected speed to stop, then wait for the blade to become still before unlocking the cup anticlockwise.
- If movement continues, switch off at the power supply only when safe and stop the checks.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Select 1000 / Select 1000 with pitcher switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the cup empty or packed with hard ingredients without liquid?
- Do not run NutriBullet Select 1000 / Select 1000 with pitcher with an empty cup or use the blades to crush hard ingredients without liquid.
- Switch off and unplug, wait for the blade to stop and remove the cup-and-blade assembly.
- For a cool cup, unscrew the blade, reduce the hard-ingredient load and add liquid within MAX.
- Securely screw the blade back on and lock the cup onto the base.
- If the corrected recipe still will not blend, stop and use the motor-cooling check.
Have repeated blending cycles triggered the shutdown limit?
- For the single-serve Cup on NutriBullet Select 1000 / Select 1000 with pitcher, do not exceed four EXTRACT programs or 180 seconds of continuous runs within six minutes.
- Exceeding that limit can stop the motor. Unplug the base and allow at least 15 minutes for it to cool.
- With the appliance still unplugged and the contents cool, check the load and liquid level before refitting the vessel.
What if it still will not run? Leave the base unplugged and see our warranty article.
Could a spoon or another non-food object be blocking the blade?
- Switch NutriBullet Select 1000 / Select 1000 with pitcher off, unplug it and wait until the blade has stopped.
- Check for a spoon, packaging or another non-food object among the ingredients. Do not restart while an object is inside.
- Let any warm contents cool completely before opening the vessel.
- For the Cup, unlock and remove the Cup-and-Blade assembly from the Motor Base. Stand it upright, then unscrew the blade from the Cup.
- Remove the object while keeping clear of the blade’s sharp edges. Inspect the vessel and blade; replace any cracked, chipped or damaged part before reassembling. Buy a replacement extractor blade in Australia or New Zealand.
What if the object cannot be removed safely, or the blade still will not move? Leave the appliance off and see our warranty article.
NutriBullet Ultra 1200 McLaren / Club Pack
For NB07500-1206GO-MC, an unlocked cup-and-blade assembly can prevent blending from starting, while completion of the 30-second cycle or releasing the pulse control normally stops it.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Ultra 1200 McLaren / Club Pack, for NB07500-1206GO-MC, tighten the Rapid Extractor Blade onto the cool cup, invert the assembly and twist it clockwise onto the base until it clicks.
- The panel should illuminate, otherwise disconnect power and reseat the assembly.
Which control starts blending?
- For NutriBullet Ultra 1200 McLaren / Club Pack, press the solid circle for an automatic 30-second blend, or hold the dashed circle for pulse blending.
- Release the dashed circle when you want a pulse to stop, and check the cup lock if the controls do not respond.
Has the automatic cycle finished, or are you extending the run?
- The automatic blending cycle on NutriBullet Ultra 1200 McLaren / Club Pack ends after 30 seconds.
- A completed cycle is normal.
- Do not blend continuously for more than one minute.
- If more blending is needed, first stop and check that the mixture has enough liquid and is below MAX.
- Leave a hot or warm Cup closed until fully cool before adjusting the contents.
- If the motor stops before the cycle ends or the panel keeps flashing, use the overheating checks below.
Has the control panel kept flashing or the motor stopped early?
- If NutriBullet Ultra 1200 McLaren / Club Pack stops before its cycle ends or its panel keeps flashing, unplug the motor base and leave it off.
- Leave a warm or hot Cup closed and on the base for at least 30 minutes, and longer until it and its contents are completely cool. Keep the motor-base vents clear.
- Once the Cup is cool, check for an excessive hard-ingredient load or too little liquid without touching the blade edges.
What if the motor stopped from overheating? See our warranty article; do not keep restarting it.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Ultra 1200 McLaren / Club Pack switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the Cup overloaded or short of liquid?
- Too much ice or other hard ingredients, or too little liquid, can overload NutriBullet Ultra 1200 McLaren / Club Pack.
- Power off and unplug.
- When the blade has stopped and the Cup is cool, lift off the Cup-and-Blade assembly, unscrew the Rapid Extractor Blade and reduce the load below MAX.
- Add sufficient liquid, tighten the Blade and click the Cup back onto the Motor Base.
- If the motor shut down from heat, follow the early-stop check and leave it off until the support team advises the next step.
Are dry ingredients or an unsuitable blade stopping the blend?
- Do not use the Rapid Extractor Blade of NutriBullet Ultra 1200 McLaren / Club Pack to grind dry grains, cereal or coffee, or run an empty Cup.
- Power off and unplug, wait for movement to stop and remove the Cup-and-Blade assembly.
- Wait until the Cup is completely cool before opening it.
- Remove the unsuitable load and inspect the blade assembly: stop using and replace it if damaged or if its blades will not rotate freely, without touching the blade edges to test them.
- For a suitable smoothie, add sufficient liquid, stay below MAX and refit the tightened assembly until it clicks.
- If it still stops, use the flashing-panel and early-stop check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Ultra 1200 McLaren / Club Pack from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Ultra 1200 Premium
An unlocked cup-and-blade assembly can prevent blending from starting, while completion of the 30-second cycle or releasing the pulse control normally stops it.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Ultra 1200 Premium, for NB07500-1208, tighten the Rapid Extractor Blade onto the cool cup, invert the assembly and twist it clockwise onto the base until it clicks.
- The panel should illuminate, otherwise disconnect power and reseat the assembly.
Which control starts blending?
- For NutriBullet Ultra 1200 Premium, press the solid circle for an automatic 30-second blend, or hold the dashed circle for pulse blending.
- Release the dashed circle when you want a pulse to stop, and check the cup lock if the controls do not respond.
Has the automatic cycle finished, or are you extending the run?
- The automatic blending cycle on NutriBullet Ultra 1200 Premium ends after 30 seconds.
- A completed cycle is normal.
- Do not blend continuously for more than one minute.
- If more blending is needed, first stop and check that the mixture has enough liquid and is below MAX.
- Leave a hot or warm Cup closed until fully cool before adjusting the contents.
- If the motor stops before the cycle ends or the panel keeps flashing, use the overheating checks below.
Has the control panel kept flashing or the motor stopped early?
- If NutriBullet Ultra 1200 Premium stops before its cycle ends or its panel keeps flashing, unplug the motor base and leave it off.
- Leave a warm or hot Cup closed and on the base for at least 30 minutes, and longer until it and its contents are completely cool. Keep the motor-base vents clear.
- Once the Cup is cool, check for an excessive hard-ingredient load or too little liquid without touching the blade edges.
What if the motor stopped from overheating? See our warranty article; do not keep restarting it.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Ultra 1200 Premium switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Is the Cup overloaded or short of liquid?
- Too much ice or other hard ingredients, or too little liquid, can overload NutriBullet Ultra 1200 Premium.
- Power off and unplug.
- When the blade has stopped and the Cup is cool, lift off the Cup-and-Blade assembly, unscrew the Rapid Extractor Blade and reduce the load below MAX.
- Add sufficient liquid, tighten the Blade and click the Cup back onto the Motor Base.
- If the motor shut down from heat, follow the early-stop check and leave it off until the support team advises the next step.
Are dry ingredients or an unsuitable blade stopping the blend?
- Do not use the Rapid Extractor Blade of NutriBullet Ultra 1200 Premium to grind dry grains, cereal or coffee, or run an empty Cup.
- Power off and unplug, wait for movement to stop and remove the Cup-and-Blade assembly.
- Wait until the Cup is completely cool before opening it.
- Remove the unsuitable load and inspect the blade assembly: stop using and replace it if damaged or if its blades will not rotate freely, without touching the blade edges to test them. Buy a replacement extractor blade in New Zealand.
- For a suitable smoothie, add sufficient liquid, stay below MAX and refit the tightened assembly until it clicks.
- If it still stops, use the flashing-panel and early-stop check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Ultra 1200 Premium from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Baby
An incorrectly engaged Short Cup or Batchbowl and blade, damaged cup tabs or an obstructed blade can prevent NutriBullet Baby from starting or continuing.
Are the Short Cup or Batchbowl and blade assembled correctly?
- For NutriBullet Baby, tightly screw the extractor blade onto the short cup or batchbowl, and put the batchbowl lid firmly on when using the bowl.
- Push the fitted assembly down and twist clockwise to start, otherwise check the assembly and cup tabs.
How do I stop when the food is ready?
- For NutriBullet Baby, twist the assembly anticlockwise to disengage the motor, then wait until the blade has stopped before lifting it off.
- If the motor fails to disengage normally, stop using the blender and see our warranty article.
Has prolonged blending overheated the motor?
- Do not run NutriBullet Baby continuously for more than one minute.
- If its motor stops before you finish, unplug the base and leave the blender out of use.
- Let the Cup or Batchbowl and its contents cool completely before opening or adjusting the food.
What if it stopped from overheating? See our warranty article for the next step before restarting.
Are any of the Cup tabs damaged?
- With NutriBullet Baby unplugged, remove the cup-and-blade assembly and check that all three cup tabs are intact.
- Stop using a cup with a cracked, broken or missing tab and replace the cup.
- Do not force damaged tabs into the Motor Base.
- If the tabs are intact but the assembly still will not engage, leave the appliance off and see our warranty article.
Are ingredients and liquid above MAX?
- Unplug NutriBullet Baby and wait for the blade to stop before removing the Cup or Batchbowl and blade assembly.
- Wait until any warm contents have cooled fully. For the Short Cup, stand it upright and unscrew the blade. For the Batchbowl, lift off its lid; keep fingers away from the blade edges.
- Remove excess food or liquid so the combined contents stay below the MAX line. Add enough suitable liquid for the ingredients to move.
- Secure the Short Cup blade or refit the Batchbowl lid, then follow the assembly check before another blend.
What if the load still will not move? Stop blending and use the other fault checks for your model.
Could a spoon or another non-food object be blocking the blade?
- Unplug NutriBullet Baby and wait until the blade has stopped.
- Check for a spoon, packaging or another non-food object among the ingredients. Do not restart while an object is inside.
- Let any warm contents cool completely before opening the vessel.
- Lift the Short Cup or Batchbowl assembly off the Motor Base. To reach an object in the Short Cup, hold the cooled Cup upright and carefully unscrew the blade assembly. For the Batchbowl, remove its lid to access the contents.
- Remove the object while keeping clear of the blade’s sharp edges. Inspect the vessel and blade; replace any cracked, chipped or damaged part before reassembling. Buy a replacement extractor blade in Australia or New Zealand.
What if the object cannot be removed safely, or the blade still will not move? Leave the appliance off and see our warranty article.
NutriBullet Ultra Plus+ Compact Kitchen System
An unlocked Cup, Work Bowl, Lid or Grinder, an obstructed blade or disc, or a tripped thermal breaker can prevent the Ultra Plus+ from starting or continuing.
Is the Cup and Rapid Extractor Blade assembly locked?
- For NutriBullet Ultra Plus+ Compact Kitchen System, with the blending cup, tighten the Rapid Extractor Blade and twist the inverted assembly clockwise until it clicks.
- The control panel should light before you select the solid circle or dashed-circle pulse control, otherwise reseat the assembly.
Are the processor bowl and lid locked, and which control starts processing?
- With NutriBullet Ultra Plus+ Compact Kitchen System unplugged, fit the Work Bowl flush onto the Processor Base & Blade Adapter and twist clockwise, then securely fit the Chopping Blade or the correctly oriented Slice/Shred Disc.
- Lower the assembled Work Bowl onto the Motor Base with its handle facing right and turn clockwise until it clicks.
- Fit the Work Bowl Lid, align its arrow and locking tab and push down while twisting clockwise to lock.
- Reconnect power.
- The panel should illuminate, then press the Solid Circle for a 30-second chopping or slicing/shredding cycle.
- Do not use Pulse with the Work Bowl.
- Stopping after 30 seconds is normal, and failure to start after these checks leads to the processor cooling check.
Is food packed into the processor or are you pressing too hard?
- Too much food in the Feed Chute or excessive force on the Food Pusher can seize the Blades or Discs of NutriBullet Ultra Plus+ Compact Kitchen System.
- Power off and unplug and wait until all parts stop.
- Remove the Work Bowl Lid before releasing the Work Bowl, then carefully lift out the Blade or Disc by its centre plastic area before clearing the contents.
- Do not use the processor Blades or Discs to grind dry grains, cereal or coffee.
- Refit the appropriate assembly and lid, keep contents below MAX, start processing before feeding and guide food slowly with the supplied Food Pusher.
- If it still stops, leave it off and use the processor cooling check.
Has the processor attachment overheated?
- If the outlet, bowl lock and lid-arrow checks do not restore NutriBullet Ultra Plus+ Compact Kitchen System with its processor attachment, its thermal breaker may have engaged.
- Switch off and unplug.
- Allow at least 30 minutes to cool before another attempt.
- Refit the Work Bowl until it clicks and align the lid arrows.
- If the motor still fails to start, stop the checks.
Has the blending control panel kept flashing?
- After more than six consecutive blend cycles in six minutes, or overheating, unplug NutriBullet Ultra Plus+ Compact Kitchen System and allow at least 15 minutes to cool.
- Refit the cup and blade assembly securely before trying again.
- The panel should return to normal, and if it continues flashing, see our warranty article.
Is the Grinder Attachment locked onto the base?
- For grinding with NutriBullet Ultra Plus+ Compact Kitchen System, check that the Grinder is clicked into place on the Motor Base before reconnecting power.
- Hold the Dashed Circle for short pulse grinding and release to stop.
- If the control panel does not appear after the power and lock checks, end the attempt.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Ultra Plus+ Compact Kitchen System switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Did an ice-heavy blend trip the thermal breaker?
- Too much ice, hard ingredients or insufficient liquid can stop NutriBullet Ultra Plus+ Compact Kitchen System through its thermal breaker.
- Unplug the base and allow an hour to cool for that shutdown.
- Reduce the hard-ingredient load and use sufficient liquid before locking the cup back on.
- If the motor still fails to start, see our warranty article.
Has the cup program finished, or are you blending too many times?
- The Solid Circle starts a 30-second automatic blend on NutriBullet Ultra Plus+ Compact Kitchen System.
- It stops by itself when complete.
- The Dashed Circle runs only while held.
- Do not blend continuously for more than one minute or run more than six consecutive 30-second intervals.
- If the panel keeps flashing after repeated use or overheating, stop and use the 15-minute cooling check.
- If the Cup is hot or warm, leave it closed until fully cool before adjusting the contents.
Is the Cup too full, empty or filled with a dry grinding load?
- With the Rapid Extractor Blade fitted to NutriBullet Ultra Plus+ Compact Kitchen System, keep the Cup below MAX and never run it empty or grind dry grains, cereal or coffee.
- Power off and unplug, wait for the blade to stop and remove the Cup-and-Blade assembly.
- Open only when completely cool.
- Inspect the Rapid Extractor Blade and replace the assembly if damaged or unable to rotate freely. Buy a replacement extractor blade in Australia or New Zealand.
- Do not touch the sharp edges to test them.
- Reduce excess contents and add enough liquid for a suitable blending recipe, then tighten the blade and click the assembly back onto the base.
- If the motor still stops, use the cup thermal-breaker check.
Is the Grinder overloaded or being used with moist ingredients?
- The Coffee & Dry Spice Grinder Attachment on NutriBullet Ultra Plus+ Compact Kitchen System needs dry or dehydrated ingredients below MAX.
- Do not add liquids, moist food or ice.
- If it stops unexpectedly, power off and unplug and wait for the blades to stop before unlocking the Grinder anticlockwise and lifting it off.
- Open the Grinding Cup by twisting clockwise, remove excess or unsuitable contents and allow the Motor Base to cool for approximately 15 minutes.
- Secure the Grinding Cup to the Grinder Blade, refit until it clicks and use short pulses.
- If it still stops, see our warranty article.
Is a spoon or another non-food object blocking the blade?
- Switch off and unplug NutriBullet Ultra Plus+ Compact Kitchen System if a spoon or another non-food object is inside the fitted attachment. Wait for every moving part to stop.
- For the Cup, leave warm contents sealed for at least 30 minutes, and longer until completely cool; remove the Cup-and-Blade assembly, then unscrew the blade carefully. For the Work Bowl, remove its lid before releasing the bowl, then lift out the Blade or Disc by its centre plastic area.
- For the Grinder, unlock it anticlockwise from the base, lift it off and twist the Grinding Cup clockwise to open it.
- Remove the object while keeping hands away from cutting edges, then inspect the vessel, blade and visible coupling. Replace damaged detachable parts before use.
- Only refit undamaged parts after the obstruction has been cleared. Do not force a seized blade or open the motor base.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
Check the outlet and make sure the Motor Base is plugged in properly.
NutriBullet Turbo 1000 Deluxe Set
An unlocked cup-and-blade assembly can prevent this blender from starting, while the automatic cycle normally stops after 45 seconds.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Turbo 1000 Deluxe Set, for NBT07400-1008, tightly screw the Rapid Extractor Blade onto the cool cup, invert it onto the plugged-in base and twist clockwise until it clicks.
- Locking should start the automatic 45-second cycle, otherwise disconnect power and check the cup seating.
Why does it start and then stop?
- For NutriBullet Turbo 1000 Deluxe Set, a stop after 45 seconds is the normal program ending.
- If it stops earlier with contents above MAX, switch off and reduce the contents to the line when the cup is safe to open, then refit the assembly.
How do I stop a cycle early?
- For NutriBullet Turbo 1000 Deluxe Set, gently twist the cup anticlockwise to unlock, wait until the blades stop and then remove the assembly.
- If the cup will not release, leave the cup closed instead of applying heat or force.
Have you kept restarting the automatic blend?
- Each NutriBullet Turbo 1000 Deluxe Set automatic cycle lasts 45 seconds.
- Stop after no more than three consecutive cycles and do not blend continuously for more than one minute.
- If the motor stops after more than three cycles in a five-minute period, unplug it and allow at least 20 minutes to cool.
- A separate thermal-breaker shutdown from ice, hard ingredients or too little liquid requires an hour unplugged.
- Reduce the load and correct the liquid balance before refitting the cup.
- If normal operation does not return, see our warranty article.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Turbo 1000 Deluxe Set switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Are the ingredients suitable for the Rapid Extractor Blade?
- Do not run an empty Cup or use the Rapid Extractor Blade of NutriBullet Turbo 1000 Deluxe Set for dry grains, cereal or coffee.
- Stop and unplug the base, wait for movement to stop and remove the Cup-and-Blade assembly.
- Open it only after the contents are completely cool.
- Remove the unsuitable load, check for damaged or seized blade parts and replace a damaged blade assembly before use.
- For blending, use sufficient liquid with hard or frozen ingredients and stay below MAX.
- If the corrected load still stops the motor, follow the thermal-breaker check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Turbo 1000 Deluxe Set from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet Turbo Ultimate Pack
An unlocked cup-and-blade assembly can prevent this blender from starting, while the automatic cycle normally stops after 45 seconds.
Are the Cup and Extractor Blade correctly fitted?
- For NutriBullet Turbo Ultimate Pack, for NBT07400-1009AK, NBT07400-1009SB and NBT07400-1009SG, tightly screw the Rapid Extractor Blade onto the cool cup, invert it onto the plugged-in base and twist clockwise until it clicks.
- Locking should start the automatic 45-second cycle, otherwise disconnect power and check the cup seating.
Why does it start and then stop?
- For NutriBullet Turbo Ultimate Pack, a stop after 45 seconds is the normal program ending.
- If it stops earlier with contents above MAX, switch off and reduce the contents to the line when the cup is safe to open, then refit the assembly.
How do I stop a cycle early?
- For NutriBullet Turbo Ultimate Pack, gently twist the cup anticlockwise to unlock, wait until the blades stop and then remove the assembly.
- If the cup will not release, leave the cup closed instead of applying heat or force.
Have you kept restarting the automatic blend?
- Each NutriBullet Turbo Ultimate Pack automatic cycle lasts 45 seconds.
- Stop after no more than three consecutive cycles and do not blend continuously for more than one minute.
- If the motor stops after more than three cycles in a five-minute period, unplug it and allow at least 20 minutes to cool.
- A separate thermal-breaker shutdown from ice, hard ingredients or too little liquid requires an hour unplugged.
- Reduce the load and correct the liquid balance before refitting the cup.
- If normal operation does not return, see our warranty article.
Are the motor-base ventilation openings obstructed?
- With NutriBullet Turbo Ultimate Pack switched off and unplugged, check that its ventilation openings are free of dust, lint and obstructions.
- Keep the base on a level surface with space for air circulation.
- Do not cover the openings with a cloth or other material.
- Clear the obstruction before the next use, and use the model’s cooling instructions if the motor has already stopped.
Are the ingredients suitable for the Rapid Extractor Blade?
- Do not run an empty Cup or use the Rapid Extractor Blade of NutriBullet Turbo Ultimate Pack for dry grains, cereal or coffee.
- Stop and unplug the base, wait for movement to stop and remove the Cup-and-Blade assembly.
- Open it only after the contents are completely cool.
- Remove the unsuitable load, check for damaged or seized blade parts and replace a damaged blade assembly before use.
- For blending, use sufficient liquid with hard or frozen ingredients and stay below MAX.
- If the corrected load still stops the motor, follow the thermal-breaker check.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet Turbo Ultimate Pack from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed Cup closed for at least 30 minutes, and longer until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 1000 Series
Check the base is plugged in and the sealed cup is pushed down and twisted onto it. If the motor stopped during use, unplug it and let it cool for at least 15 minutes to reset.
Is the power on and the cup fitted correctly?
- Make sure the motor base is plugged in. Do not run it through a timer or a circuit that switches on and off.
- Twist the extractor blade onto the cup until it is tightly sealed.
- Turn the cup upside down onto the motor base, then gently push down and twist.
- Check the 3 tabs on the side of the cup for cracks or breaks. Never use a cup with a broken, damaged or missing tab.
Did the motor stop during blending?
- Unplug the base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the base for airflow. Keep the base openings free of dust and lint, and never cover them with tea towels, napkins or similar.
Is the cup filled correctly?
- Always add liquid and never run it with an empty cup.
- Keep ingredients at or below the MAX line.
- It is not an ice crusher. Do not crush ice or other hard items without liquid.
Is the cord, plug or base damaged?
- Do not use it with a damaged cord or plug.
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Check the removable Cup and blade assembly for cracks, broken tabs or other visible damage. Keep damaged parts out of use and replace them before further use. Buy a replacement extractor blade in Australia or New Zealand.
- Leave it off and see our warranty article.
NutriBullet 1200 Series / 12 Piece
If the motor stops, unplug the power base and let it cool for at least 15 minutes to reset the internal thermal breaker. Never run the motor for more than one minute at a time.
Why did it stop part-way through blending?
- If the motor stops for any reason, unplug the power base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- Never let the motor run continuously for more than one minute at a time. Longer runs can damage the motor and build up heat and pressure in the cup.
- Use it on a level surface with clear space beneath and around the power base so air can circulate. Keep the base openings free of dust and lint.
Are the cup, blade and power connection ready?
- Screw the blade base securely onto the cup before placing it on the power base.
- Check the 3 tabs on the side of the cup. Never use a cup with a broken, damaged or missing tab.
- Check the cord and plug for damage. Do not use the blender if either is damaged.
- Do not power the blender through a timer or other external switching device.
Could spills be affecting the base?
- If the blade is not twisted tightly onto the cup, liquid can leak into the base and stick to the activator buttons.
- Unplug the base first, then wipe the inside with a sponge or cloth dampened with warm soapy water, paying attention to the white actuator tabs. A small brush can help.
- Never use your hands or utensils to clean the actuator tabs while the blender is plugged in. Never submerge the motor base in water.
This video shows how to clean the actuator buttons and the motor base: unplug first, then use a brush dipped in warm soapy water.
What if it still will not work?
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Leave it off and see our warranty article.
NutriBullet 1200 Series / 10 Piece
If the motor stops, unplug the power base and let it cool for at least 15 minutes to reset the internal thermal breaker. Never run the motor for more than one minute at a time.
Why did it stop part-way through blending?
- If the motor stops for any reason, unplug the power base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- Never let the motor run continuously for more than one minute at a time. Longer runs can damage the motor and build up heat and pressure in the cup.
- Use it on a level surface with clear space beneath and around the power base so air can circulate. Keep the base openings free of dust and lint.
Are the cup, blade and power connection ready?
- Screw the blade base securely onto the cup before placing it on the power base.
- Check the 3 tabs on the side of the cup. Never use a cup with a broken, damaged or missing tab.
- Check the cord and plug for damage. Do not use the blender if either is damaged.
- Do not power the blender through a timer or other external switching device.
Could spills be affecting the base?
- If the blade is not twisted tightly onto the cup, liquid can leak into the base and stick to the activator buttons.
- Unplug the base first, then wipe the inside with a sponge or cloth dampened with warm soapy water, paying attention to the white actuator tabs. A small brush can help.
- Never use your hands or utensils to clean the actuator tabs while the blender is plugged in. Never submerge the motor base in water.
This video shows how to clean the actuator buttons and the motor base: unplug first, then use a brush dipped in warm soapy water.
What if it still will not work?
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Check the removable Cup and blade assembly for cracks, broken tabs or other visible damage. Keep damaged parts out of use and replace them before further use. Buy a replacement extractor blade in Australia or New Zealand.
- Leave it off and see our warranty article.
- Keep it off and see our warranty article rather than repeatedly retrying.
NutriBullet 1000 Essentials McLaren
Check the base is plugged in and the sealed cup is pushed down and twisted onto it. If the motor stopped during use, unplug it and let it cool for at least 15 minutes to reset.
Is the power on and the cup fitted correctly?
- Make sure the motor base is plugged in. Do not run it through a timer or a circuit that switches on and off.
- Twist the extractor blade onto the cup until it is tightly sealed.
- Turn the cup upside down onto the motor base, then gently push down and twist.
- Check the 3 tabs on the side of the cup for cracks or breaks. Never use a cup with a broken, damaged or missing tab.
Did the motor stop during blending?
- Unplug the base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the base for airflow. Keep the base openings free of dust and lint, and never cover them with tea towels, napkins or similar.
Is the cup filled correctly?
- Always add liquid and never run it with an empty cup.
- Keep ingredients at or below the MAX line.
- It is not an ice crusher. Do not crush ice or other hard items without liquid.
Is the cord, plug or base damaged?
- Do not use it with a damaged cord or plug.
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Turn the sealed cup upside down and place it onto the motor base. Press the cup down and twist to engage it, as shown in the extractor-blade assembly pictures. Do not force the fit or repeatedly press the actuators. If the motor does not start, unplug and leave the appliance off; see our warranty article.
- Check the load and run-time limits below before any permitted restart. If it stops again or still will not operate, discontinue use and see our warranty article.
- Leave the appliance off and see our warranty article.
- If a check cannot be completed or the problem remains, see our warranty article.
NutriBullet Pro+ Matte Black
If the motor stopped, unplug the power base and let it cool for at least 15 minutes to reset the thermal breaker. Then check the blade is screwed on securely and the cup has liquid, below the MAX line.
Did the motor stop during blending?
- Unplug the power base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the power base. Keep the openings free of dust and lint, and never cover them with newspapers, tablecloths, napkins, tea towels or placemats.
Is the power supply suitable?
- Do not run it through a timer or a circuit that is regularly switched on and off.
- Do not use adapters or converters.
- Check the cord and plug regularly. Do not use it with a damaged cord or plug.
Is the cup assembled and filled correctly?
- Screw the blade base securely onto the cup before placing it on the power base.
- Always add liquid and never run it with an empty cup.
- Keep ingredients at or below the MAX line.
- Check the 3 tabs on the side of the cup. Never use a cup with a broken, damaged or missing tab.
- Use only NutriBullet cups and blades on the power base. It does not work with other Bullet products such as the Magic Bullet.
Is it damaged?
- If it malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Leave it off and see our warranty article.
NutriBullet 600 Essentials Kit
Check the base is plugged in and the sealed cup is pushed down and twisted onto it. If the motor stopped during use, unplug it and let it cool for at least 15 minutes to reset.
Is the power on and the cup fitted correctly?
- Make sure the motor base is plugged in. Do not run it through a timer or a circuit that switches on and off.
- Twist the extractor blade onto the cup until it is tightly sealed.
- Turn the cup upside down onto the motor base, then gently push down and twist.
- Check the 3 tabs on the side of the cup for cracks or breaks. Never use a cup with a broken, damaged or missing tab.
Did the motor stop during blending?
- Unplug the base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the base for airflow. Keep the base openings free of dust and lint, and never cover them with tea towels, napkins or similar.
Is the cup filled correctly?
- Always add liquid and never run it with an empty cup.
- Keep ingredients at or below the MAX line.
- It is not an ice crusher. Do not crush ice or other hard items without liquid.
Is the cord, plug or base damaged?
- Do not use it with a damaged cord or plug.
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Leave it off and see our warranty article.
NutriBullet 600 Mega Pack
Check the base is plugged in and the sealed cup is pushed down and twisted onto it. If the motor stopped during use, unplug it and let it cool for at least 15 minutes to reset.
Is the power on and the cup fitted correctly?
- Make sure the motor base is plugged in. Do not run it through a timer or a circuit that switches on and off.
- Twist the extractor blade onto the cup until it is tightly sealed.
- Turn the cup upside down onto the motor base, then gently push down and twist.
- Check the 3 tabs on the side of the cup for cracks or breaks. Never use a cup with a broken, damaged or missing tab.
Did the motor stop during blending?
- Unplug the base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the base for airflow. Keep the base openings free of dust and lint, and never cover them with tea towels, napkins or similar.
Is the cup filled correctly?
- Always add liquid and never run it with an empty cup.
- Keep ingredients at or below the MAX line.
- It is not an ice crusher. Do not crush ice or other hard items without liquid.
Is the cord, plug or base damaged?
- Do not use it with a damaged cord or plug.
- If the blender malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Leave it off and see our warranty article.
NutriBullet 600 Starter Set
Check the base is plugged in and the sealed cup is pushed down and twisted onto it. If the motor stopped during use, unplug it and let it cool for at least 15 minutes to reset.
Is the power on and the cup fitted correctly?
- Make sure the motor base is plugged in. Do not run it through a timer or a circuit that is regularly switched on and off.
- Twist the extractor blade onto the cup until it is tightly sealed.
- Turn the cup upside down onto the motor base, then gently push down and twist.
- Check the 3 tabs on the side of the cup for cracking, crazing, breakage or rounding. Never use a cup with a broken, damaged or missing tab.
Did the motor stop during blending?
- Unplug the base and let it cool for at least 15 minutes. This resets the internal thermal breaker.
- To prevent overheating, never run the motor for more than one minute at a time.
- Use it on a level surface with clear space under and around the base. Keep the openings free of dust and lint, and never cover them with newspapers, tablecloths, napkins, tea towels or placemats.
Is the cup filled correctly?
- Always add liquid and never run it with an empty cup.
- Do not add ingredients past the MAX line.
- It is not an ice crusher. Do not crush ice or other hard items without liquid.
Is the cord, plug or base damaged?
- Do not use it with a damaged cord or plug.
- If it malfunctions, has been dropped or is damaged in any way, stop using it.
Need a replacement part or warranty help?
- Leave it off and see our warranty article.
NutriBullet 900 Essentials Set (AU and NZ)
A disconnected power supply, an unengaged cup-and-blade assembly or an object blocking the blade can prevent this blender from starting or continuing.
For NutriBullet 900 Essentials Set NB9-0807DG in Australia or New Zealand, check power, cup fit, the blend load and ventilation. Stop using a damaged or malfunctioning blender.
Unplug the motor base and wait until every moving part has stopped before handling or cleaning it.
Set the base on a level surface with clear space underneath and around it so air can circulate.
Are the cup, blade and power connection ready?
- Check the cord and plug for damage. Do not use the blender if either is damaged.
- Check all three tabs on the cup. Stop using the cup and replace it if a tab is broken, damaged or missing.
- For extractor-blade blending, add ingredients and liquid without going above the cup’s MAX line.
- Twist the extractor blade tightly onto the cup.
- Make sure the motor base is plugged into an electrical outlet. Turn the assembled cup upside down onto the base, then gently push down and twist to start.
Has the motor run too long, or is airflow restricted?
- Do not run the motor continuously for more than one minute.
What if it still will not run normally? If the blender malfunctions, has been dropped or is damaged, stop using it.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet 900 Essentials Set NB9-0807DG (AU and NZ) from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
NutriBullet 900 Mega Pack Black (AU and NZ)
A disconnected power supply, an unengaged cup-and-blade assembly or an object blocking the blade can prevent this blender from starting or continuing.
For NutriBullet 900 Mega Pack Black NB9-1107AK in Australia or New Zealand, check power, cup fit, the blend load and ventilation. Stop using a damaged or malfunctioning blender.
Unplug the motor base and wait until every moving part has stopped before handling or cleaning it.
Set the base on a level surface with clear space underneath and around it so air can circulate.
Are the cup, blade and power connection ready?
- Check the cord and plug for damage. Do not use the blender if either is damaged.
- Check all three tabs on the cup. Stop using the cup and replace it if a tab is broken, damaged or missing.
- For extractor-blade blending, add ingredients and liquid without going above the cup’s MAX line.
- Twist the extractor blade tightly onto the cup.
- Make sure the motor base is plugged into an electrical outlet. Turn the assembled cup upside down onto the base, then gently push down and twist to start.
Has the motor run too long, or is airflow restricted?
- Do not run the motor continuously for more than one minute.
What if it still will not run normally? If the blender malfunctions, has been dropped or is damaged, stop using it.
Is a spoon or another non-food object blocking the blade?
- Disconnect NutriBullet 900 Mega Pack Black NB9-1107AK (AU and NZ) from the power outlet if a spoon or other non-food object is in the blending vessel; wait until the blade is completely still.
- Leave a warm sealed vessel closed until it has cooled fully. Remove the vessel-and-blade assembly from the base and carefully unscrew the blade.
- Take out the object without touching the blade edges, then inspect the vessel and blade for chips, cracks or other damage.
- Replace a damaged detachable part before refitting the assembly. Do not force a seized blade or restart with the object still inside.
What if damage remains or normal operation does not return? Leave the appliance off and see our warranty article.
If a step above directs you to our team, or you need help with an unresolved issue in this article, see our warranty article.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Ultra 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 900 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 600 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1000 / Ultra 1000 Premium user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Select 1200 / 2.0 Select 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Pro+ 1200 / Pro Plus 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Pro 1000 / 2.0 Pro 1000 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo 1000 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 1000 Mega Pack / 1000 Series Mega Pack user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 500 Series / 4 Piece user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 700 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Select 1000 / Select 1000 with pitcher user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1200 McLaren / Club Pack user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1200 Premium user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Baby user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra Plus+ Compact Kitchen System user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo 1000 Deluxe Set user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo Ultimate Pack user guide (PDF)
The full steps for this model are in its user guide: Read the user guide linked for the NutriBullet 1000 Essentials McLaren
The full steps for this model are in its user guide: NutriBullet 900 Essentials Set NB9-0807DG user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 900 Mega Pack Black NB9-1107AK user guide (PDF)