Open your machine’s page in the Help Centre and go to User guide to find the PDF for your model. This works the same in Australia and New Zealand. If you do not know your model, start with Find my model.

How do I find the guide if I know my model?

1. Open your machine’s page in the Help Centre (blenders, juicers, air fryers, cooking and food prep, baby and Magic Bullet machines).
2. Go to User guide.
3. Open the PDF for your exact model.

For full-size, portable and Magic Bullet blenders, you can also use Where can I find the user guide for my full-size blender?

What if I am not sure which model I have?

1. Open Find my model.
2. Type the model number or product code from the label under the motor base, or choose your machine’s group.
3. Check that the result matches your label; a picture alone is only a possible match.

How do I know it is the right guide?

Check that the model name and product code on the guide’s cover match the label on your machine. Read the safety instructions first, and follow your own model’s guide when assembling, using or cleaning it.

Still need help? Chat with us and give us your model name and product code.