Refit an intact removable juicer plug or cover as the model instructions permit; for a missing, damaged or persistently loose seal, arrange the correct replacement for the affected part.
If you are unsure which model you own, use Find my model before choosing replacement parts.
Need help identifying a replacement?
Have the full model name or product code and a clear photo of the affected part ready for our team. Keep the part out of use until the correct replacement or refitting instructions are identified.
Has liquid entered the motor base or electrical body?
If liquid has entered the motor base or electrical body, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
If a step above directs you to our team, or you need help with an unresolved issue in this article, see our warranty article.
NutriBullet Juicer 800W
Do not use the NutriBullet Juicer 800W again until a loose or missing seal is fixed with the correct replacement lid, pitcher or affected component. Chat with us to identify the correct part.
Is the Juice Pitcher lid failing to seal for storage?
- Remove the Juice Pitcher lid from the NutriBullet Juicer 800W and empty the pitcher. Wash the detached pitcher and lid with warm, soapy water and rinse clean.
- For the original NutriBullet Juicer 800W (NBJ07100), refit the lid and close its latch. Keep the pitcher upright with nothing placed on its lid.
- If the lid cannot close securely, stop using it for sealed storage and ask for the correct replacement lid or pitcher assembly.
Is the sealing lid or another detachable part damaged or incomplete?
- With the NutriBullet Juicer 800W switched off and unplugged, check the detached pitcher and lid for damage and identify exactly where the loose piece came from.
- Stop using a damaged detachable part and replace it with the correct part for your model. Keep the loose piece for identification; do not try to repair the juicer yourself.
- Use the model details when requesting a replacement. The sealing lid belongs to the Juice Pitcher; a leak from a different juicer connection needs its own part identified before a seal is ordered.
NutriBullet Juicer Pro 1000W
Do not use the NutriBullet Juicer Pro 1000W again until a loose or missing seal is fixed with the correct replacement lid, pitcher or affected component. Chat with us to identify the correct part.
Is the Juice Pitcher lid failing to seal for storage?
- Remove the Juice Pitcher lid from the NutriBullet Juicer Pro 1000W and empty the pitcher. Wash the detached pitcher and lid with warm, soapy water and rinse clean.
- Replace the lid firmly, close the latch and keep the pitcher upright. Leave the top of the lid clear of other items during storage.
- If the lid cannot close securely, stop using it for sealed storage and ask for the correct replacement lid or pitcher assembly.
Is the sealing lid or another detachable part damaged or incomplete?
- With the NutriBullet Juicer Pro 1000W switched off and unplugged, check the detached pitcher and lid for damage and identify exactly where the loose piece came from.
- Stop using a damaged detachable part and replace it with the correct part for your model. Keep the loose piece for identification; do not try to repair the juicer yourself.
- Use the model details when requesting a replacement. The sealing lid belongs to the Juice Pitcher; a leak from a different juicer connection needs its own part identified before a seal is ordered.
NutriBullet Cold Press Slow Juicer
Refit an intact NutriBullet Cold Press Slow Juicer pulp plug in the pulp spout beneath the Juice Bowl; obtain replacement advice if the plug is missing, damaged or will not stay in place.
Is the pulp plug out of position underneath the Juice Bowl?
- Switch the NutriBullet Cold Press Slow Juicer off, unplug it and wait for the motor and grinding assembly to stop completely and cool.
- Remove the Juice and Pulp Containers, closing the juice spout with its cover to prevent drips. Twist the Juice Bowl Cover counter-clockwise and lift it off, then remove the Auger from the bowl. Lift the Juice Bowl off the Motor Base before removing the Rotating Bowl Brush and Juicing Screen together from the bowl.
- Look underneath the Juice Bowl and put the pulp plug back into its proper position in the pulp spout, following the assembly illustration in the user guide. Do not use the juicer with a missing or damaged plug.
- Refit the Juice Bowl firmly onto the Motor Base, assemble the Juicing Screen, Rotating Bowl Brush and Auger, and lock the Juice Bowl Cover. If the plug cannot remain in its proper position, leave the juicer out of use and arrange replacement advice.
Is pulp residue left around the plug or inside the pulp spout?
- With the NutriBullet Cold Press Slow Juicer disassembled and unplugged, pull the pulp plug out of the pulp spout for cleaning.
- Use the narrow end of the Cleaning Brush inside the pulp spout to remove trapped pulp. Run water through the Juice Bowl and pulp spout to flush out the remainder, then wash the detachable components in warm, soapy water.
- Let the parts dry thoroughly and return the plug to the position shown in the assembly guide before rebuilding the juicer. If residue cannot be cleared or the plug will not fit, do not run the juicer; have the affected part checked.
Is the plug, Juice Bowl or another part torn or damaged?
- Inspect the cleaned NutriBullet Cold Press Slow Juicer parts before fitting them together. Identify whether the loose piece belongs to the pulp spout or to a different component.
- Stop using any damaged part and obtain the correct replacement. Do not attempt to repair or service the juicer yourself.
- When requesting parts, identify the NutriBullet Cold Press Slow Juicer and the affected component; the Juice Spout Cover and the pulp plug have different locations and functions.
NutriBullet Cold Press Batch Juicer
Push an intact NutriBullet Cold Press Batch Juicer Silicone Cover fully flush beneath the Juicing Bowl, and arrange replacement advice for a missing or damaged cover or a detached Juice Spout Cover.
Is the Silicone Cover underneath the Juicing Bowl not fully refitted?
- Turn the NutriBullet Cold Press Batch Juicer Dial to OFF, unplug it and wait for the Auger to stop.
- Open the Lid, hold the handle and twist the Hopper counter-clockwise until the arrows are no longer aligned, then lift it off. Pull the Auger straight up, lift the Juicing Bowl from the Motor Base, and empty the detached Hopper and Juicing Bowl.
- Check the underside of the Juicing Bowl. Push the Silicone Cover firmly back into place after cleaning; it must be fully pushed in and flush.
- If the cover stays proud, keeps moving or is missing, do not re-use the juicer until the affected component has been checked or replaced.
Is residue preventing proper cleaning and refitting?
- Rinse the detached NutriBullet Cold Press Batch Juicer Hopper, Auger and Juicing Bowl under running water.
- Use the Cleaning Brush on the Auger. Clean under the Juicing Bowl, including the Silicone Cover, Spouts and Spout Cover; hand-wash removable pieces with warm, soapy water.
- Push the Silicone Cover flush again, place the Juicing Bowl onto the Motor Base with spouts aligned to the notches, then press it securely into place.
- Insert the Auger fully and, with the Lid open, turn the Hopper clockwise until the orange dot disappears. If parts cannot seat properly after cleaning, keep the juicer out of use and have them checked.
Is a removable part damaged or deformed by heat?
- Check the NutriBullet Cold Press Batch Juicer Silicone Cover, Juicing Bowl and other detached parts for damage before reassembly.
- Do not use a damaged Auger, Hopper, strainer or other removable part. Replace the damaged component rather than forcing it into position.
- For future washing, avoid metal sponges and abrasive pads. Do not use the dishwasher sterilise cycle: its high temperatures can deform parts.
Are you looking at the Juice Spout Cover rather than the bowl seal?
- Locate the NutriBullet Cold Press Batch Juicer Juice Spout Cover on the outlet above the Juice Cup; this is separate from the Silicone Cover underneath the Juicing Bowl.
- Open the Juice Spout Cover to release juice into the Juice Cup. If the bowl becomes too full, open the cover to let juice out; close it when juicing is finished.
- If the spout cover itself is detached or damaged, stop using that part and arrange the correct replacement. Refitting the underside Silicone Cover does not repair a damaged outlet cover.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Juicer 800W user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Juicer Pro 1000W user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Cold Press Slow Juicer user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Cold Press Batch Juicer user guide (PDF)