Juice can spill or drip from an incorrectly positioned spout, a misplaced or full collection container, or an overfilled bowl; check the leak location and follow the steps for your model below.
Before removing or refitting parts, switch off, unplug and wait for every moving part to stop. Let the NutriBullet Cold Press Slow Juicer cool completely before disassembly.
For an external spill with the Motor Base dry, switch off and unplug before wiping up the spill, then dry the work surface and use the juicer on a clean, dry, level surface.
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Checks for every juicer
Is a detachable part cracked, damaged or worn?
- Inspect the bowl or basin, cover, collection container and juicing parts for cracks or damage while they are removed for cleaning.
- Stop using a damaged detachable part and replace it with the correct genuine part before juicing again; do not try to make a cracked part watertight.
- Check that the replacement fits securely before use; if it will not fit, leave the juicer unused.
Is liquid reaching, entering or collecting under the Motor Base?
- If liquid reaches or comes from the Motor Base, or you cannot tell whether it has entered the base, stop using it, unplug it only if it is safe to do so, and take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
- Do not immerse the power cord or plug, or open the base to look for a leak; do not restart the juicer to test it.
If the leak continues after the checks for your model, leave the juicer switched off and unplugged. For a continuing leak or liquid at the Motor Base, take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase), describing where the liquid appears.
NutriBullet Juicer 800W
Juice can spill from the NutriBullet Juicer 800W if the Juice Pitcher is misplaced or full, and residual drips can escape if the No-Drip Spout cover is left open after the pitcher is removed.
Is the No-Drip Spout set for juicing or for stopping drips?
- For the NutriBullet Juicer 800W (NBJ07100), swing the No-Drip Spout cover vertically upwards so it no longer covers the juice outlet before juicing.
- After switching off and waiting for the Sieve to stop, tilt the Juice Pitcher forwards and slide it away; immediately swing the cover down over the spout to catch residual drips.
Is the Juice Pitcher correctly positioned, or is it full?
- Fit the Juice Pitcher Lid; open the locking lid latch on the NutriBullet Juicer 800W, then angle the pitcher under the spout and align the outlet with the lid opening before bringing the pitcher level.
- The outlet should sit inside the lid opening, with juice collecting in the pitcher rather than running onto its lid or the worktop.
- If the pitcher is full, stop juicing before removing it; empty it and refit it under the outlet before starting another batch.
- If juice still misses the opening, repeat the alignment with the motor stopped and inspect the pitcher and lid for damage.
Has the Pulp Basin filled up or collected pulp under the Basin Cover?
- With the juicer off, unplugged and the Sieve stopped, lower the Locking Handle out of the Basin Cover ears; lift the Pulp Basin with the cover and Sieve still inside and carry it to the sink.
- Lift out the Food Pusher, lift the Basin Cover straight up, and remove pulp from inside the cover with the flat end of the Cleaning Brush.
- Lift the Sieve vertically by its top edges, keeping clear of its sharp teeth, then empty the Pulp Basin and rinse the removed parts.
- Refit the emptied basin and clean cover using the assembly check below; empty a full basin before continuing, rather than adding more produce on top of the pulp.
Are the Sieve holes blocked with pulp?
- After removing the Sieve as described above, scrub it under running water with the Cleaning Brush, without touching the sharp blade teeth.
- If dried pulp blocks the holes, soak the Sieve in hot water for 30 minutes before brushing again; rinse away the loosened pulp.
- Check that the holes are clear before refitting; replace a torn, crinkled or deformed Sieve instead of continuing to use it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
- If the holes remain blocked, repeat the cleaning rather than restarting with a clogged Sieve.
- Do not use a dishwasher Sterilize cycle for the removable parts, because high temperatures can deform them.
Are the Pulp Basin, Sieve, Basin Cover and Locking Handle correctly fitted?
- Place the Pulp Basin on the Motor Base with its spout aligned to the dimpled side of the base. NEVER submerge the motor base in water.
- Align the Sieve with the motor drive coupling and press down until it clicks securely into the basin; hold only the top edges.
- Set the Basin Cover over the Sieve and basin, aligning the ears on both sides, then raise the Locking Handle vertically into those ears until locked.
- The basin should be seated securely and the handle upright; if either will not fit, remove the parts again, clear trapped pulp and inspect for damage before refitting.
Are ingredients being fed too fast or forced down the Feed Chute?
- Start the motor before feeding produce, then add pieces gradually with the Food Pusher; wait for food to move through the Feed Chute before adding more.
- Cut pieces small enough to fit easily and avoid excessive force or speed; never use fingers or utensils to push food into the Sieve.
- If food is not moving through, stop feeding and switch off before removing parts to clear accumulated pulp; resume only with clear passages, a correctly fitted assembly and room in both collection areas.
Does juice spill from the Juice Pitcher after juicing?
- For the NutriBullet Juicer 800W, store the Juice Pitcher upright with the lid tightly sealed and its latch closed.
- Leave nothing on top of the Juice Pitcher Lid and check that the lid is secure; if the pitcher or lid is cracked or damaged, stop using that part and replace it. Buy a replacement pitcher (Australia) or pitcher (New Zealand).
NutriBullet Juicer Pro 1000W
Juice can spill from the NutriBullet Juicer Pro 1000W if the Juice Pitcher is misplaced or full, and residual drips can escape if the No-Drip Spout cover is left open after the pitcher is removed.
Is the No-Drip Spout cover open during juicing and closed afterwards?
- Swing the No-Drip Spout cover vertically up before starting the NutriBullet Juicer Pro 1000W so the juice outlet is uncovered.
- At the end, press the selected speed to stop juicing, then press the centre power button to power off and wait for the Sieve to stop; unplug before removing the pitcher.
- Tilt the Juice Pitcher forwards to separate its lid opening from the spout, slide it away, then immediately lower the cover over the outlet to prevent residual drips.
Is the Juice Pitcher correctly positioned, or is it full?
- Fit the Juice Pitcher Lid and open its locking lid latch; angle the pitcher under the spout, align the spout with the lid opening and bring the pitcher level.
- The outlet should sit inside the lid opening, with juice collecting in the pitcher rather than running onto its lid or the worktop.
- If the pitcher is full, stop juicing before removing it; empty it and refit it under the outlet before starting another batch.
- If juice still misses the opening, repeat the alignment with the motor stopped and inspect the pitcher and lid for damage.
Has the Pulp Basin filled up or collected pulp under the Basin Cover?
- With the juicer off, unplugged and the Sieve stopped, lower the Locking Handle out of the Basin Cover ears; lift the Pulp Basin with the cover and Sieve still inside and carry it to the sink.
- Lift out the Food Pusher, lift the Basin Cover straight up, and remove pulp from inside the cover with the flat end of the Cleaning Brush.
- Lift the Sieve vertically by its top edges, keeping clear of its sharp teeth, then empty the Pulp Basin and rinse the removed parts.
- Refit the emptied basin and clean cover using the assembly check below; empty a full basin before continuing, rather than adding more produce on top of the pulp.
Are the Sieve holes blocked with pulp?
- After removing the Sieve as described above, scrub it under running water with the Cleaning Brush, without touching the sharp blade teeth.
- If dried pulp blocks the holes, soak the Sieve in hot water for 30 minutes before brushing again; rinse away the loosened pulp.
- Check that the holes are clear before refitting; replace a torn, crinkled or deformed Sieve instead of continuing to use it. Buy a replacement sieve/screen (Australia) or sieve/screen (New Zealand).
- If the holes remain blocked, repeat the cleaning rather than restarting with a clogged Sieve.
- Do not use a dishwasher Sterilize cycle for the removable parts, because high temperatures can deform them.
Are the Pulp Basin, Sieve, Basin Cover and Locking Handle correctly fitted?
- Place the Pulp Basin on the Motor Base with its spout aligned to the dimpled side of the base. NEVER submerge the motor base in water.
- Align the Sieve with the motor drive coupling and press down until it clicks securely into the basin; hold only the top edges.
- Set the Basin Cover over the Sieve and basin, aligning the ears on both sides, then raise the Locking Handle vertically into those ears until locked.
- The basin should be seated securely and the handle upright; if either will not fit, remove the parts again, clear trapped pulp and inspect for damage before refitting.
Are ingredients being fed too fast or forced down the Feed Chute?
- Start the motor before feeding produce, then add pieces gradually with the Food Pusher; wait for food to move through the Feed Chute before adding more.
- Cut pieces small enough to fit easily and avoid excessive force or speed; never use fingers or utensils to push food into the Sieve.
- If food is not moving through, stop feeding and switch off before removing parts to clear accumulated pulp; resume only with clear passages, a correctly fitted assembly and room in both collection areas.
Are small pieces flying out of the Feed Chute?
- The narrow chute on the NutriBullet Juicer Pro 1000W helps keep small pieces from flying back out: twist the top of the Dual-Size Food Pusher clockwise to unlock the inner pusher.
- Place the outer part of the pusher in the Feed Chute, then gently guide small ingredients through the internal chute with the inner pusher while the motor is running.
- For leafy greens, squeeze a small handful into a tight bunch and push it down slowly; if food is not moving through, stop adding ingredients and follow the cleaning checks above.
Does juice spill from the Juice Pitcher after juicing?
- Keep the NutriBullet Juicer Pro 1000W Juice Pitcher upright with its lid tightly sealed and latch closed.
- Leave nothing on top of the Juice Pitcher Lid and check that the lid is secure; if the pitcher or lid is cracked or damaged, stop using that part and replace it. Buy a replacement pitcher (Australia) or pitcher (New Zealand).
NutriBullet Cold Press Slow Juicer
Juice can spill from the NutriBullet Cold Press Slow Juicer if the Juice Container is misplaced or full, and drip if the spout cover is left open after the container is removed.
Is the juice spout cover closed while juice is collecting?
- Place the Juice Container under the right-hand juice spout and open the spout cover for juice to flow into the container.
- When removing the container after stopping the NutriBullet Cold Press Slow Juicer, close the juice spout with its cover to prevent drips.
- If juice is not reaching the container, check the container position and clean the Juicing Screen and spouts as described below.
Are the Juice and Pulp Containers misplaced or full?
- Place the Juice Container beneath the juice spout on the right of the Juice Bowl, and the Pulp Container under the separate pulp spout.
- When the Juice Container is full, switch OFF and empty both containers before the next juicing cycle.
- After refitting, juice should enter the Juice Container and pulp should enter the Pulp Container; if either misses, stop and reposition the relevant container.
Is the pulp plug out of position, or is the pulp spout blocked?
- After switching off, allowing complete cooling and unplugging, remove the containers and turn the Juice Bowl Cover anticlockwise to unlock and lift it off.
- Pull out the Auger, lift the Juice Bowl off the Motor Base, then lift out the Juicing Screen and Rotating Bowl Brush together; look underneath the bowl for the pulp plug in the pulp spout.
- Pull the pulp plug out to clean the pulp spout with the narrow end of the Cleaning Brush, then run water through the bowl and spout to flush remaining pulp.
- Before reassembly, position the intact pulp plug properly in the pulp spout underneath the bowl; if it is missing, damaged or will not stay in place, stop using the affected assembly and obtain the correct replacement before juicing again.
Is pulp clogging the Juicing Screen or Rotating Bowl Brush?
- Use the pulp-plug check above to remove the Juice Bowl Cover, Auger and Juice Bowl, then lift the Juicing Screen and Rotating Bowl Brush out together and detach the brush downwards from the screen.
- Rinse the separated parts under running water and scrub the Juicing Screen with the Cleaning Brush, taking care with the sharp screen; do not use a metal sponge, which can damage the juicer.
- Hand-wash the Auger with warm soapy water and a soft cloth; if pulp has dried onto removable parts, soak those parts in hot water for 30 minutes to soften it before cleaning.
- Check for clear screen holes and passages, then place the screen inside the Rotating Bowl Brush and seat that assembly in the Juice Bowl; if residue remains, clean it again before refitting.
Are the Juice Bowl, Auger and Juice Bowl Cover fully seated and locked?
- Push the Juice Bowl down onto the Motor Base until securely fastened, then seat the screen and brush assembly, turning it slightly if needed.
- Place the Auger on the centre axis, turning and pressing down until securely seated.
- Align the unlocked symbol on the Juice Bowl Cover with the arrow on the bowl, then turn clockwise until the locked symbol aligns with the up-triangle on the bowl.
- If the cover will not reach the locked mark, remove and reseat the internal parts rather than forcing the cover closed.
Is too much food going into the Feed Chute at once?
- Cut produce to fit the Feed Chute and feed it gently with the Food Pusher; do not add too much at one time.
- Alternate soft and hard produce, such as leafy greens followed by an apple slice, to help the softer ingredients pass through.
- If food stops moving through, switch OFF, unplug and allow the NutriBullet Cold Press Slow Juicer to cool completely before taking the parts apart for cleaning; wait for all moving parts to stop. NEVER submerge the motor base in water.
- Resume only after the passages are clear and the parts are securely refitted; do not continue feeding into a blocked Juice Bowl.
NutriBullet Cold Press Batch Juicer
Juice can overflow from the NutriBullet Cold Press Batch Juicer if the Juicing Bowl becomes too full while the Juice Spout Cover is closed.
Is the Juice Spout Cover closed and the Juicing Bowl too full?
- Place the Juice Cup under the Juice Spout, then open the Juice Spout Cover to release juice into the cup.
- If the bowl becomes too full during juicing, open the cover so the juice can flow out; close it when juicing is finished.
- If juice does not drain with the cover open, stop adding food, switch OFF and unplug before checking for residue in the bowl and spouts.
Are the Juice Cup and Pulp Cup under their spouts with room to collect more?
- Place the Juice Cup directly under the Juice Spout and the Pulp Cup under the Pulp Spout before operating the NutriBullet Cold Press Batch Juicer.
- If either cup fills, switch OFF and unplug before removing and emptying it; return each cup beneath its own spout before another batch.
- Watch for juice entering the Juice Cup and pulp leaving into the Pulp Cup; if either falls outside, stop and correct the cup position.
Was the Silicone Cover underneath the Juicing Bowl left loose after cleaning?
- With the Dial OFF, power unplugged and the Auger stopped, open the Lid and turn the Hopper anticlockwise to remove it, pull the Auger straight up and lift off the Juicing Bowl.
- Clean underneath the Juicing Bowl, including the Silicone Cover, Spouts and Spout Cover.
- Push the Silicone Cover firmly back into place after cleaning; it should be fully pushed in and flush, rather than hanging loose.
- If the cover is damaged, missing or will not sit flush, stop using the affected assembly and obtain the correct replacement before continuing.
Is residue obstructing the Auger, Juicing Bowl or spouts?
- After removing the parts as described in the Silicone Cover check above, empty the Hopper and Juicing Bowl, rinse the detachable parts under running water and scrub the Auger with the Cleaning Brush.
- Clean the spouts and underside of the bowl as well as the visible interior; hand-wash with warm soapy water and avoid metal sponges or abrasive pads.
- Remove remaining pulp before reassembly; if residue is still present, repeat cleaning rather than forcing the parts together.
- Do not use the dishwasher sterilise cycle for the NutriBullet Cold Press Batch Juicer parts, because high temperatures deform them.
Are the Juicing Bowl, Auger, Hopper and Lid fitted correctly?
- Align the Juicing Bowl spouts with the notches in the Motor Base and press the bowl down firmly.
- Insert the Auger in the centre of the bowl and press it down until it reaches the bottom and locks in place.
- With the Lid open, fit the Hopper and twist clockwise until the orange dot is no longer visible, then close the Lid.
- If the Hopper will not close, check that the Auger is fully seated rather than forcing the Hopper; do not run with a loose bowl or incorrectly installed parts.
Is the Hopper overloaded, or are ingredients stuck?
- Cut ingredients small enough to enter easily and avoid overloading the Hopper or forcing food down.
- Use only the supplied 2-in-1 Pusher and Scraper Tool to guide food and scrape the sides; never use fingers or other utensils.
- For stuck ingredients, use the REVERSE setting to turn the Auger briefly in the opposite direction; if the blockage remains, turn OFF, unplug and remove the Hopper and Auger to clear and clean them. NEVER submerge the motor base in water.
Magic Bullet Mini Juicer
Juice can spill or drip from the Magic Bullet Mini Juicer if the Silicone Spout Cap points the wrong way or the Juice Cup is misplaced; point the cap down during juicing and up after removing the cup.
Is the Silicone Spout Cap pointing down for juicing or up to prevent drips?
- Turn the Silicone Spout Cap so its nozzle points down while the Magic Bullet Mini Juicer is juicing.
- After switching OFF and waiting for the Sieve to stop, tilt the Juice Cup forwards and slide it away, then turn the Spout Cap upwards immediately to prevent residual drips.
- If it continues dripping with the nozzle raised, inspect the cap for residue or damage while the juicer is unplugged.
Is the Juice Cup correctly aligned, or has it reached MAX?
- Fit the Juice Cup Lid tightly and open the locking lid latch, then angle the cup under the Spout Cap so the nozzle sits directly over and slightly inside the lid opening.
- Level the cup so it fits snugly under the spout; if juice hits the lid rather than entering the opening, stop and reposition it.
- When the Juice Cup reaches the MAX line, stop juicing and wait for the Sieve to stop before removing and emptying the cup to avoid spillage.
Is the Pulp Bin full or not snapped into place?
- With the juicer off, unplugged and the Sieve stopped, unlock the Locking Arms, grip the bottom of the Pulp Bin and pull it away at an angle to unsnap and remove it.
- Empty the bin before washing or refitting; do not let pulp overflow.
- With the Juice Bowl Cover seated, refit and lock both Locking Arms using the assembly check below.
- Tilt the Pulp Bin into position at the rear so the back edge of the Juice Bowl Cover slides into its top, then gently push the bottom of the bin until it snaps into place.
- The bin should sit directly under the back edge of the cover; if the bin will not lock, leave the juicer off and check its alignment and condition.
Are the Sieve holes clogged with dried pulp?
- Follow the Pulp Bin check above to unlock both Locking Arms and remove the bin, then lift off the Juice Bowl Cover and raise the Juice Bowl from the Motor Base; lift the Sieve vertically by its edges without touching the sharp blade teeth. NEVER submerge the motor base in water.
- Use the Cleaning Brush under running water, brushing the outside before the inside; if pulp has dried onto the Sieve, soak it in hot water for 30 minutes to loosen it.
- Rinse away the pulp and check the holes are clear before refitting; do not restart with blocked or damaged juicing parts.
- Avoid the dishwasher heat sanitation cycle for the Magic Bullet Mini Juicer parts, because its high temperature can damage them.
Are the Juice Bowl, Juice Bowl Cover and both Locking Arms secure?
- Rotate or adjust the Juice Bowl on the Motor Base until seated in its keyed position, then align and press the Sieve onto the motor drive coupling until it clicks.
- Fit the Juice Bowl Cover with the Feed Chute over the Sieve and the Pulp Chute at the rear over the open side of the bowl.
- Raise both Locking Arms, hook their top sections over the cover edge and snap their lower sections down until both stand vertically and lock.
- If either arm cannot lock, remove and reseat the bowl, Sieve and cover rather than holding the lid down by hand.
Is the Feed Chute overloaded or the Food Pusher being forced?
- Start the motor before putting food into the Feed Chute, then feed prepared pieces gradually with the Food Pusher.
- Allow each piece to move down naturally before adding more and avoid excessive force; use no fingers or kitchen utensils in the chute.
- If food stops moving through, switch OFF, unplug and wait for the Sieve to stop before taking the parts apart and clearing the accumulated pulp.
Does juice spill from the Juice Cup during storage?
- Keep the Magic Bullet Mini Juicer Juice Cup upright in the fridge with the Juice Cup Lid tightly sealed and its latch closed.
- Leave nothing on top of the lid and check it is secure; if the cup or lid is damaged, stop using the affected part and replace it.
NutriBullet Juicer 800W 2.0
Juice can drip from the NutriBullet Juicer 800W 2.0 if the No-Drip Spout is left pointing down after the Juice Pitcher is removed, or spill if the pitcher is not aligned with the spout.
Does the Juicer 800W 2.0 have its rotating spout facing the right way?
- For the NutriBullet Juicer 800W 2.0 (NBJ07150), turn the No-Drip Spout to face down during juicing so juice flows into the Juice Pitcher.
- When finished, push the Power Button to turn off, unplug and wait for the Sieve to stop; tilt the pitcher forwards, slide it out and immediately turn the spout upwards to prevent drips.
- With the NutriBullet Juicer 800W 2.0 off and unplugged, lower the Locking Handle out of the Basin Cover ears. Lift the Pulp Basin off the Motor Base with the Basin Cover and Sieve still in place and take it directly to the sink. NEVER submerge the motor base in water.
- Wash and rinse the No-Drip Spout with water; do not put the spout in a dishwasher.
What if the No-Drip Spout still drips when turned upwards?
Check the NutriBullet Juicer 800W 2.0 No-Drip Spout for remaining residue or damage; do not force the spout.
Has the Pulp Basin become too full?
Empty the NutriBullet Juicer 800W 2.0 Pulp Basin before continuing to juice when it becomes too full.
- Push the Power Button to switch off, unplug and wait until the Sieve has stopped spinning.
- Tilt the Juice Pitcher forwards and slide it out, then immediately turn the No-Drip Spout upwards to prevent residual drips.
- Lower the Locking Handle out of the Basin Cover ears, then lift the Pulp Basin off the Motor Base with the Basin Cover and Sieve still in place and take it directly to the sink.
- Lift the Food Pusher out of the Feed Chute. Lift the Basin Cover straight up and scrape pulp from inside the cover with the flat end of the Cleaning Brush.
- Gently lift the Sieve vertically out of the basin without touching its sharp blades. Empty the Pulp Basin, using the flat end of the Cleaning Brush to scrape out the pulp.
- Rinse the removed parts under running water and scrub the Sieve with the Cleaning Brush, keeping clear of its sharp blades.
- With the Motor Base still unplugged on a dry, level surface, refit the Pulp Basin with the No-Drip Spout aligned to the dimpled side of the base. Hold the Sieve by its rim, align it with the motor drive coupling and press down until it clicks securely into place.
- Refit the Basin Cover with its ears aligned to the basin ears, then secure the Locking Handle into the cover ears until it clicks into place.
- Turn the No-Drip Spout opening downwards. Fit the Juice Pitcher Lid with its flip-top open, angle the pitcher so the spout fits inside the opening, then set the pitcher flat before starting another batch.
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The full steps for this model are in its user guide: NutriBullet Juicer 800W user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Juicer Pro 1000W user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Cold Press Slow Juicer user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Cold Press Batch Juicer user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Mini Juicer user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Juicer 800W 2.0 user guide (PDF)