Uneven cooking can come from an overfilled basket, food that needs turning, the tray position, cooking settings or food residue. Check these points for your air fryer and adjust the next cook as described below.
For recipe ideas, browse the official NutriBullet recipe libraries for Australia and New Zealand. Choose recipes for your exact machine and attachment, and follow your user guide’s hot-ingredient and ice limits.
If cooking remains uneven after these checks, take your claim, with your receipt, to the place of purchase (the manufacturer warranty is 12 months from the date of purchase).
NutriBullet CrispLite Air Fryer 6L
Overfilling the NutriBullet CrispLite Air Fryer 6L Cooking Basket can restrict hot-air circulation and cause uneven cooking; leave at least 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is too much food blocking hot-air circulation?
- Keep food at least 50 mm below the top of each Cooking Basket and away from the heating element. Break food into smaller portions instead of packing the basket full.
Is the tray fitted securely?
- Before refitting parts, turn off, unplug and allow the air fryer to cool. Put the 3-in-1 Reversible Grill, Pizza, & Crisping Tray securely and level in the bottom of the Cooking Basket. Slide the Cooking Basket fully into the Base using its handle; the appliance only operates when it is seated correctly.
Are you using the right program, time and temperature?
- Press Menu until the food’s cooking program flashes. Press Time/Temperature and use +/− to adjust temperature, press Time/Temperature again and set the time with +/−, then press Start/Stop. Check both displayed values against your recipe.
Does the recipe call for turning the food?
- Press Start/Stop to pause and wait for cooking to stop. Pull out the Cooking Basket by its handle, keep your hands and face away from steam and use oven gloves for hot parts. Turn food with a utensil, seat the Cooking Basket securely back in the Base and press Start/Stop to resume.
Is the cooking area or tray dirty?
- After each use, turn off, unplug and let the air fryer cool thoroughly. Remove the Cooking Basket and 3-in-1 Reversible Grill, Pizza, & Crisping Tray. Wash removable parts in warm soapy water or on the dishwasher’s top rack; do not use the sanitise cycle. Avoid abrasive or metal cleaning tools and oven cleaner. Wipe residue from the Base’s inner wall with a warm cotton cloth and dry with a clean cloth. NEVER submerge the main unit in water. If food particles remain on the cold heating element, use a soft-medium bristle brush. Dry the basket or drawers and all removable trays thoroughly before reassembly.
Are the vents clear, and is oil being used correctly?
- Keep the air fryer on a level, heat-resistant, clean, dry surface with at least 200 mm of clear space for ventilation; leave the rear air outlet uncovered. Do not pour oil into the Cooking Basket for deep-frying. Apply oil directly to the food before loading it.
NutriBullet XXL Digital Air Fryer 7L
Overfilling the NutriBullet XXL Digital Air Fryer 7L Cooking Basket can restrict hot-air circulation and cause uneven cooking; leave at least 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is too much food blocking hot-air circulation?
- Keep food at least 50 mm below the top of each Cooking Basket and away from the heating element. Remove excess food before cooking.
Is the tray fitted securely?
- Before refitting parts, turn off, unplug and allow the air fryer to cool. Put the Crisping Tray securely and level in the bottom of the Cooking Basket. Slide the Cooking Basket fully into the Base using its handle; the appliance only operates when it is seated correctly.
Are you using the right program, time and temperature?
- Press Menu for the food’s program; for a manual adjustment, press Menu so the display flashes. Press Time/Temperature and use +/− to adjust temperature, press Time/Temperature again and set the time with +/−, then press Start/Stop. Check both displayed values against your recipe.
Does the recipe call for turning the food?
- Press Start/Stop to pause and wait for cooking to stop. Pull out the Cooking Basket by its handle, keep your hands and face away from steam and use oven gloves for hot parts. Turn food with a utensil, seat the Cooking Basket securely back in the Base and press Start/Stop to resume. The timer may add time to recover the cooking temperature after opening.
Is the cooking area or tray dirty?
- After each use, turn off, unplug and let the air fryer cool thoroughly. Remove the Cooking Basket and Crisping Tray. Wash removable parts in warm soapy water or on the dishwasher’s top rack; do not use the sanitise cycle. Avoid abrasive or metal cleaning tools. Wipe residue from the Base’s inner wall with a warm cotton cloth and dry with a clean cloth. NEVER submerge the main unit in water. Dry the basket or drawers and all removable trays thoroughly before reassembly.
Are the vents clear, and is oil being used correctly?
- Keep the air fryer on a level, heat-resistant, clean, dry surface with at least 200 mm of clear space for ventilation; leave the rear air outlet uncovered. Do not pour oil into the Cooking Basket for deep-frying.
NutriBullet Twin Drawer Air Fryer
Overfilling the NutriBullet Twin Drawer Air Fryer Cooking Drawers can restrict hot-air circulation and cause uneven cooking; leave at least 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is too much food blocking hot-air circulation?
- Keep food at least 50 mm below the top of each Cooking Drawer and away from the heating element. Remove excess food before cooking.
Is the tray fitted securely?
- Before refitting parts, turn off, unplug and allow the air fryer to cool. Put the Crisping Tray securely and level in the bottom of the Cooking Drawer. Slide the Cooking Drawer fully into the Base using its handle; the appliance only operates when it is seated correctly.
Are you using the right program, time and temperature?
- Select L or R for the drawer you want to change. Press Menu for the food’s cooking mode, or use the Time/Temperature Select buttons and +/− to set each value; press Start/Stop to cook. Use SYNC only when both drawers need the same settings. Default settings are suggestions because ingredient size, shape and brand differ; check the selected drawer’s display before cooking.
Does the recipe call for turning the food?
- Press Start/Stop to pause and wait for cooking to stop. Pull out the Cooking Drawer by its handle, keep your hands and face away from steam and use oven gloves for hot parts. Turn food with a utensil, seat the Cooking Drawer securely back in the Base and press Start/Stop to resume.
Is the cooking area or tray dirty?
- After each use, turn off, unplug and let the air fryer cool thoroughly. Remove the Cooking Drawer and Crisping Tray. Wash removable parts in warm soapy water or on the dishwasher’s top rack; do not use the sanitise cycle. Avoid abrasive or metal cleaning tools. Wipe residue from the Base’s inner wall with a warm cotton cloth and dry with a clean cloth. NEVER submerge the main unit in water. Dry the basket or drawers and all removable trays thoroughly before reassembly.
Are the vents clear, and is oil being used correctly?
- Keep the air fryer on a level, heat-resistant, clean, dry surface with at least 200 mm of clear space for ventilation; leave the rear air outlet uncovered. Do not pour oil into the Cooking Drawer for deep-frying.
NutriBullet CrispLite Vision Air Fryer 8L
Overfilling the NutriBullet CrispLite Vision Air Fryer 8L Cooking Basket can restrict hot-air circulation and cause uneven cooking; leave at least 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is too much food blocking hot-air circulation?
- Keep food at least 50 mm below the top of each Cooking Basket and away from the heating element. Break food into smaller portions instead of packing the basket full.
Is the tray fitted securely?
- Before refitting parts, turn off, unplug and allow the air fryer to cool. Put the 3-in-1 Reversible Grill, Pizza, & Crisping Tray securely and level in the bottom of the Cooking Basket. Slide the Cooking Basket fully into the Base using its handle; the appliance only operates when it is seated correctly.
Are you using the right program, time and temperature?
- Press Menu until the food’s program flashes. Use Temperature Increase/Decrease to change temperature and Time Increase/Decrease to change time; press Start/Stop to begin. If you adjust settings during cooking, cooking continues with the updated values.
Does the recipe call for turning the food?
- Press Start/Stop to pause and wait for cooking to stop. Pull out the Cooking Basket by its handle, keep your hands and face away from steam and use oven gloves for hot parts. Turn food with a utensil, seat the Cooking Basket securely back in the Base and press Start/Stop to resume.
Is the cooking area or tray dirty?
- After each use, turn off, unplug and let the air fryer cool thoroughly. Remove the Cooking Basket and 3-in-1 Reversible Grill, Pizza, & Crisping Tray. Wash removable parts in warm soapy water or on the dishwasher’s top rack; do not use the sanitise cycle. Avoid abrasive or metal cleaning tools and oven cleaner. Wipe residue from the Base’s inner wall with a warm cotton cloth and dry with a clean cloth. NEVER submerge the main unit in water. If food particles remain on the cold heating element, use a soft-medium bristle brush. Dry the basket or drawers and all removable trays thoroughly before reassembly.
Are the vents clear, and is oil being used correctly?
- Keep the air fryer on a level, heat-resistant, clean, dry surface with at least 200 mm of clear space for ventilation; leave the rear air outlet uncovered. Do not pour oil into the Cooking Basket for deep-frying. Apply oil directly to the food before loading it.
NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L
Overfilling the NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L Cooking Baskets can restrict hot-air circulation and cause uneven cooking; leave at least 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is too much food blocking hot-air circulation?
- Keep food at least 50 mm below the top of each Cooking Basket and away from the heating element. Break food into smaller portions instead of packing the basket full.
Is the tray fitted securely?
- Before refitting parts, turn off, unplug and allow the air fryer to cool. Put the Crisping Tray securely and level in the bottom of the Cooking Basket. For multi-layer cooking, put the Wire Rack above the Crisping Tray with its handles facing up. Slide the Cooking Basket fully into the Base using its handle; the appliance only operates when it is seated correctly.
Are you using the right program, time and temperature?
- Select the Upper Basket or Lower Basket, then the food’s program icon. Use the separate Temp and Time increase/decrease buttons to adjust the recipe settings; press Start/Pause to begin. Set each basket separately for different foods; Dual Basket applies the same parameters to both. SYNC Finish delays the shorter program so both finish together; it does not give both foods the same cooking time.
Does the recipe call for turning the food?
- Press Start/Pause to pause and wait for cooking to stop. Pull out the Cooking Basket by its handle, keep your hands and face away from steam and use oven gloves for hot parts. Turn food with a utensil, seat the Cooking Basket securely back in the Base and press Start/Pause to resume. If the shake reminder beeps and flashes, cooking continues until you pause or remove the basket; shake the food and reinsert the basket to clear the alert. Use the Shake button to enable or disable the reminder.
Is the cooking area or tray dirty?
- After each use, turn off, unplug and let the air fryer cool thoroughly. Remove the Cooking Basket and Crisping Tray and Wire Rack. Wash removable parts in warm soapy water or on the dishwasher’s top rack; do not use the sanitise cycle. Avoid abrasive or metal cleaning tools. Wipe residue from the Base’s inner wall with a warm cotton cloth and dry with a clean cloth. NEVER submerge the main unit in water. If food particles remain on the cold heating element, use a soft-medium bristle brush. Dry the basket or drawers and all removable trays thoroughly before reassembly.
Are the vents clear, and is oil being used correctly?
- Keep the air fryer on a level, heat-resistant, clean, dry surface with at least 200 mm of clear space for ventilation; leave the rear air outlet uncovered. Clip the Cord Wrap/Wall Spacer onto the back of the Base. Do not pour oil into the Cooking Basket for deep-frying. Apply oil directly to the food before loading it.
Magic Bullet Air Fryer 2.5L
Overfilling the Magic Bullet Air Fryer 2.5L Fry Pot can restrict hot-air circulation and cause uneven cooking; leave about 50 mm of headroom and check the tray position, turning needs and cooking settings.
Is the Fry Pot too full, or is the food too large?
- Leave about 50 mm between the food and the top of the Fry Pot. Peel or remove skin where needed and cut food small enough to fit easily; do not push or force food into the pot.
Was the food turned during cooking?
- For small foods such as chips, turn halfway through cooking; a ten-minute cook needs turning at five minutes. The small Fry Pot may need more frequent turning to brown food evenly. Turn the Timer to 0, wait until frying has stopped, hold the Base down and pull out the Fry Pot by its handle. Use a utensil to turn food, keeping hands and face away from steam. Push the pot back until it clicks and sits flush, then set the remaining cooking time.
Are the temperature and cooking time suitable?
- Use the Temperature Dial to select the recipe temperature and turn the Timer clockwise to the required cooking time. Reduce temperature or time for overcooked food; increase the appropriate setting for undercooked food. Smaller pieces may need less time than larger pieces. For a time under ten minutes, turn the Timer past 10, then back anticlockwise to the required time.
Did you preheat, and is the Crisping Tray level?
- Before adding food, preheat at the highest temperature for three minutes; avoid running the empty Fry Pot for longer periods. When the cooking action has stopped, remove the pot by its handle and seat the Crisping Tray securely and level on the bottom. Add food and push the Fry Pot fully into the Base until it clicks; it must sit flush.
Is residue left on the Fry Pot or Crisping Tray?
- Set both dials to 0, unplug and let the heating element cool completely; the orange light should be off. Remove the Fry Pot, lift the Crisping Tray by its centre handle and remove food scraps. Wash both in hot soapy water. Wipe the Base exterior with a damp cloth. NEVER submerge the main unit in water. Clean after every use so residue does not bake onto the cooking surfaces.
Does the air fryer have room to circulate air?
- Use a clean, dry, flat, solid counter. Leave at least 250 mm behind the air fryer and at least 200 mm of air space around the other sides and above; keep the rear air outlet uncovered. Do not fill the Fry Pot with oil for deep-frying.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet CrispLite Air Fryer 6L user guide (PDF)
The full steps for this model are in its user guide: NutriBullet XXL Digital Air Fryer 7L user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Twin Drawer Air Fryer user guide (PDF)
The full steps for this model are in its user guide: NutriBullet CrispLite Vision Air Fryer 8L user guide (PDF)
The full steps for this model are in its user guide: NutriBullet CrispLite Dual Stack / Stacked Air Fryer 9L user guide (PDF)
The full steps for this model are in its user guide: Magic Bullet Air Fryer 2.5L user guide (PDF)