Turn a fully cooled cup assembly anticlockwise to unlock it from the stopped, unplugged base where that release is confirmed for your product code, adding gentle downward pressure only where specified, then lift off the cup and blade together before separating them. If the attachment still will not release normally, leave it in place.
If the attachment still will not release normally, leave it in place. Do not force it.
NutriBullet Ultra 1200
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Series
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Essentials Set (AU and NZ)
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Essentials Set; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 900 Mega Pack (AU and NZ)
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 900 Mega Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 600 Series
Gently push the cool cup down and turn it anticlockwise to unlock it, then lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 600 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Ultra 1000 / Ultra 1000 Premium
For NB07500-1008 only, turn the cool cup anticlockwise and lift it off with the blade after unplugging and waiting for the blades to stop, allowing a warm cup at least 30 minutes to cool completely.
- Stop blending, unplug the motor base and wait for the blades to stop. Follow the steps below for Ultra 1000 Premium NB07500-1008; for another product code, leave the trapped assembly in place and ask for removal help using that code.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1000 / Ultra 1000 Premium; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Select 1200 / 2.0 Select 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the blender is fully off, unplugged and the blades have stopped.
- Press POWER to stop blending, wait for the blades to stop, then turn off completely and unplug the motor base.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Select 1200 / 2.0 Select 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
Is the pitcher or its lid the attachment that will not release?
- Stop with POWER, wait for the blade to stop, turn the blender off completely and unplug it. Twist the pitcher anticlockwise and lift it from the motor base.
- Remove the pitcher lid only once blending has stopped. Use the supplied tamper to dislodge food stuck to the pitcher sides; do not reach toward the blade.
- Wash the removed pitcher and lid, scrubbing stuck food with a dish brush or sponge. Inspect the pitcher and twisting threads for cracks or breakage; replace a damaged pitcher rather than forcing it back onto the base.
- Refit the lid securely before another blend. If the pitcher does not align correctly with the blade or will not release by its normal movement, stop and seek help.
NutriBullet Pro+ 1200 / Pro Plus 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- After three one-minute intervals, allow the motor base to cool for 2–3 minutes before another interval.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Pro+ 1200 / Pro Plus 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Pro 1000 / 2.0 Pro 1000
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Pro 1000 / 2.0 Pro 1000; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Series
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
If the cup or blade stays trapped, quote the full product code when asking for the correct unlocking procedure.
NutriBullet Turbo 1000
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo 1000; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Mega Pack / 1000 Series Mega Pack
Unplug the motor base and wait until all parts stop moving. Then gently push and untwist the cup anticlockwise to unlock it.
Is the cup still locked on the motor base?
- Unplug the motor base first. Do not handle the blender until all parts have stopped moving.
- Gently push the cup down and untwist it anticlockwise to unlock it.
- Never remove the cup and blade while the motor is still running. This can damage the blade coupling or motor gear.
Is the blade stuck on the cup?
- If the cup feels warm, let it cool before carefully opening it, pointed away from your body.
- Do not remove the extractor blade from the cup until blending has completely stopped.
- Blades are sharp. Handle them carefully.
Is sticky liquid holding the cup in the base?
- If the blade was not twisted on tightly, liquid can leak into the base and stick to the activator buttons.
- With the base unplugged, wipe the inside and outside with a sponge or cloth dampened with warm soapy water. Use a small brush on the white actuator tabs if needed.
- Never use your hands or utensils on the actuator tabs while the base is plugged in. Never put the motor base in water.
Is food dried on inside the cup?
- Once the cup is off, fill it about two-thirds with room-temperature water (21°C or less) and screw on the extractor blade. Run it on the motor base for about 20–30 seconds, then lightly scrub and rinse.
NutriBullet 1200 Series / 12 Piece
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose.
If the cup or blade stays trapped, quote N12-1207C when asking for the correct unlocking procedure.
NutriBullet 1200 Series / 10 Piece
Leave the still-stuck cup and extractor blade together, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait until the motor and blades are completely still.
- If the cup feels warm, leave it to cool completely before opening it; keep its contents pointed away from your body.
- Remove the cup and extractor blade together only if the assembly comes away normally. Keep the blade attached until the cup is off the motor base and cool, then carefully separate the blade from the cup.
- If either connection stays stuck, leave the parts assembled. Do not proceed to cleaning or refitting while the attachment is trapped.
- After the parts have separated, hand-wash the detached blade with soap and water, rinse and dry both sides, leaving its gasket fitted. Wipe the unplugged motor base with a warm soapy cloth.
- Tighten the blade securely onto the cup before refitting the complete assembly to the motor base. If a connection still catches or will not seat normally, stop before using the blender again.
Were hot ingredients put in the sealed cup?
- Hot ingredients can create steam pressure and separate the cup from the blade; do not blend the mixture again to loosen the attachment.
- Wait for complete cooling before careful opening, using the sequence above. Start future blends with cold or room-temperature ingredients.
Was the blender run continuously for more than one minute?
- Blade friction heats ingredients and creates pressure inside the cup. Stop the motor and let a warm cup cool before trying normal removal.
- Keep each continuous blend within one minute; a longer run is not a way to release a stuck blade attachment.
Were carbonated ingredients blended?
- Gas from carbonated ingredients can pressurise the sealed container. Do not run another blend or force the cup open.
- If it will not release by normal hand removal after cooling, leave it assembled for help; avoid carbonated ingredients in later blends.
Has blended food been left sealed in the cup?
- Food left sealed for a long time can ferment and build pressure; moving or opening the cup may make the contents spray out.
- Do not continue storing the mixture with the blade attached. Ask for help with a cup that remains sealed, and transfer food to a suitable storage container after successful opening.
Was the cup filled past its MAX line?
- Check whether the contents exceed the marked MAX level. Wait until the cup is cool and opens normally before removing excess contents.
- Keep the next blend within MAX, tighten the blade securely onto the cup and refit the complete assembly; stop if a connection still will not seat normally.
Are food deposits sticking to the cup, blade or base?
- With the assembly off and the base unplugged, wipe the motor base using a warm soapy cloth.
- Hand-wash the detached extractor blade with soap and water, rinse it and dry both sides completely.
- For food dried inside an already-open, undamaged cup, fill it about two-thirds with water at 21°C or less, fit the extractor blade and blend for 20–30 seconds. Stop, unplug and let all movement finish before taking it apart to lightly scrub and rinse.
- Do not perform that cleaning cycle on a sealed assembly that cannot be opened normally. If the connection still binds, stop and seek assistance.
Is the extractor-blade gasket loose or damaged?
- Inspect the accessible gasket after removing the blade. A dislodged or damaged seal can cause leakage and must not be repaired by tightening harder.
- Leave the gasket in place for cleaning; replace the complete blade assembly if the gasket is damaged or loose. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
If the cup or blade stays trapped, quote N12-1007 when asking for the correct unlocking procedure.
NutriBullet 2.0 Pro 1200
Gently turn the cool cup anticlockwise to unlock it and lift off the cup and easy-twist extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 2.0 Pro 1200; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 500 Series / 4 Piece
Turn the cool cup anticlockwise to unlock it and lift off the cup and extractor blade together once the base is unplugged and the blades have stopped.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3 before lifting the complete cup-and-blade assembly from the base.
- Before refitting, screw the extractor blade tightly onto the cup, refit the complete assembly onto the motor base. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, add room-temperature water (21°C or less) without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 500 Series / 4 Piece; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet 1000 Essentials McLaren
Unplug the motor base and wait until all parts stop moving. Then gently push and untwist the cup anticlockwise to unlock it.
Is the cup still locked on the motor base?
- Unplug the motor base first. Do not handle the blender until all parts have stopped moving.
- Gently push the cup down and untwist it anticlockwise to unlock it.
- Never remove the cup and blade while the motor is still running. This can damage the blade coupling or motor gear.
Is the blade stuck on the cup?
- If the cup feels warm, let it cool before carefully opening it, pointed away from your body.
- Do not remove the extractor blade from the cup until blending has completely stopped.
- Blades are sharp. Handle them carefully.
Is sticky liquid holding the cup in the base?
- If the blade was not twisted on tightly, liquid can leak into the base and stick to the activator buttons.
- With the base unplugged, wipe the inside and outside with a sponge or cloth dampened with warm soapy water. Use a small brush on the white actuator tabs if needed.
- Never use your hands or utensils on the actuator tabs while the base is plugged in. Never put the motor base in water.
Is food dried on inside the cup?
- Once the cup is off, fill it about two-thirds with room-temperature water (21°C or less) and screw on the extractor blade. Run it on the motor base for about 20–30 seconds, then lightly scrub and rinse.
NutriBullet 700 Series
Gently push the cool cup down and turn it anticlockwise, then lift off the cup and extractor blade together after unplugging and waiting for the blades to stop; a warm cup must cool for at least 15 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, leave it to cool for at least 15 minutes and until it is completely cool; let the contents settle before trying to release it.
- Once the cup is cool, gently push down and turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the gentle downward-and-anticlockwise release in step 3; lifting straight up does not perform the unlocking movement.
- Before refitting, screw the extractor blade tightly onto the cup, invert the assembly and gently push down and twist it into place. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- For the next use, allow at least one minute between cycles.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it about two-thirds full with room-temperature water (21°C or less), attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet 700 Series; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Select 1000 / Select 1000 with pitcher
Turn the cool cup assembly or fitted pitcher anticlockwise and lift it from the base once the blender is fully off, unplugged and the blades have stopped, keeping the cup and blade together until clear of the base.
- Press POWER or the selected speed to stop blending, then press POWER again to turn the blender off completely. Wait for the blades to stop and unplug the motor base before handling the attachment.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and easy-twist extractor blade together. For a fitted pitcher, turn the pitcher anticlockwise and lift it from the motor base.
- With the removed cup pointing away from you, slowly unscrew the easy-twist extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the easy-twist extractor blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the easy-twist extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached easy-twist extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete easy-twist extractor blade; do not pull out or refit the gasket. Buy a replacement extractor blade (Australia) or extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Select 1000 / Select 1000 with pitcher; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
Is the pitcher still locked onto the base?
- With the motor stopped and unplugged, use the pitcher release in step 3; the pitcher comes off with its easy-twist extractor blade still fitted.
- For reassembly, secure the easy-twist extractor blade onto the pitcher base, put the pitcher on the motor base and turn clockwise until it clicks. Fit the pitcher lid securely before use.
- If the pitcher cannot be released with its normal turn, leave it attached and ask for help rather than forcing the lock or dismantling the motor base.
NutriBullet Pro+ Matte Black
Leave the stuck cup and extractor blade assembled, unplug the base and wait for all movement to stop.
- Stop blending, unplug the motor base and wait for every moving part to stop before handling the cup.
- If the cup feels warm, leave it to cool before handling the stuck connection.
- Look at the accessible cup tabs and actuator area without moving the trapped attachment. Do not force a cup that catches or has a broken tab.
- If the cup and extractor blade stay trapped, leave them assembled.
- Once the attachment has been released, check the cup tabs and wipe accessible sticky actuator and base surfaces with a damp warm-soapy cloth while the base remains unplugged. Replace a cup with broken tabs.
- Request the cleaning and refitting instructions for N12-1207MK-C before washing the detached cup or blade and putting the assembly back on the base.
Are the cup tabs broken or the base actuators sticky?
- With the motor base unplugged, inspect the visible cup tabs and accessible actuator area for damage or sticky food.
- Replace a cup with broken tabs; do not force it into the base. Wipe accessible base surfaces with a cloth dampened in warm soapy water.
- If the jam prevents access, leave the cup in place and request help rather than pushing through it.
Is the extractor-blade gasket loose or damaged?
- Check the accessible gasket after the blade has been removed normally. The gasket must stay in the blade for cleaning.
- A loose or damaged gasket requires a replacement blade assembly; do not remove or replace the seal alone.
Were hot or fizzy ingredients used in the sealed cup?
- The Pro+ Matte Black cups are sealed blending cups and must not be used with hot or carbonated ingredients.
- If the attachment is now stuck, stop the removal attempt and ask for help with the unopened assembly. Use cool or room-temperature ingredients for future blends.
Were the MAX line or continuous blending limit exceeded?
- Keep contents below the marked MAX line and do not run continuously for longer than one minute.
- Do not use another blend to free the attachment; if the cup remains trapped, quote N12-1207MK-C when requesting the matching removal instructions.
For Pro+ Matte Black N12-1207MK-C, request the matching release procedure before attempting to turn a jammed attachment further.
NutriBullet 600 Essentials Kit
Gently turn the cool extractor-blade cup anticlockwise to unlock it and lift off the cup and blade together once the base is unplugged and the blades have stopped.
- For the extractor-blade cup on NutriBullet 600 Essentials Kit, stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Turn the cup anticlockwise as described in step 3, then lift the cup and extractor blade together.
- Before refitting, tighten the extractor blade securely onto the cup and place the complete assembly onto the motor base. If it will not fit normally, leave the base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; wipe accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it with room-temperature water without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the replacement extractor blade listed as compatible?
- The NBM-BA031 Cross Blade is listed for this model family. Check the replacement blade’s product code before fitting it; do not force an attachment that will not seat.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
If the NBR-0807AW Essentials Kit attachment stays trapped, quote that code when asking for further removal help.
NutriBullet Ultra 1200 McLaren / Club Pack
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200 McLaren / Club Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Ultra 1200 Premium
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool. Do not put it in the fridge or freezer to cool it.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket. Buy a replacement extractor blade (New Zealand).
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Ultra 1200 Premium; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Ultra Plus+ Compact Kitchen System
Release the cool Cup or complete Grinder anticlockwise, or remove the processor Lid anticlockwise before turning the Work Bowl and Processor Base anticlockwise, with the base unplugged and all movement stopped; a warm Cup must cool for at least 30 minutes and until completely cool first.
- Stop the active programme, unplug the Motor Base and wait until the blade or disc is completely still.
- For a warm sealed Cup, leave it in place for at least 30 minutes and until completely cool before removal; never apply heat, force or a prying tool.
- For a cool Cup, turn the Cup anticlockwise until it clicks free, lift it away and point it away from your face and body; use a towel to slowly untwist the Cup from the Rapid Extractor Blade.
- For the Processor Attachment, turn the Work Bowl Lid anticlockwise and remove it first; turn the Work Bowl and Processor Base anticlockwise, then lift the assembly off the Motor Base.
- Lift the Chopping Blade or Slice/Shred Disc straight up by its central plastic knob; empty the bowl, support the Processor Base beneath and turn the Work Bowl anticlockwise to separate it.
- For the Grinder, turn the complete attachment anticlockwise to unlock it from the Motor Base; once removed, turn the Grinding Cup clockwise to open it.
Is the processor lid still preventing the work bowl from releasing?
- Remove the Work Bowl Lid before trying to release the Processor Attachment from the Motor Base; the lid keeps the Work Bowl from disengaging.
- After removing the attachment, support the Processor Base from beneath and turn the Work Bowl handle anticlockwise to separate the bowl from the Processor Base and Blade Adapter.
Was a sealed cup used for hot or warm ingredients?
- If the Cup feels warm, leave the Cup closed and follow the cooling step above before trying to release the blade.
- For the next blend, use only refrigerated or room-temperature ingredients in the Cup; do not blend hot ingredients in the NutriBullet Ultra Plus+ Compact Kitchen System Cup.
Was the cup blended for too long?
- Check whether the blend ran continuously for more than one minute; friction can heat the contents even when they started cold.
- Do not restart a warm, closed Cup to loosen it; let the contents cool for at least 30 minutes and until completely cool before opening as described above.
Were carbonated or effervescent ingredients blended?
- Check the ingredients for fizzy liquids or gas-releasing additions such as baking powder or yeast where used.
- Keep the Cup pointed away from your face and body when it can be opened; do not repeat the recipe in a sealed Cup.
Was blended food left sealed under the blade?
- A Cup left closed after blending can build pressure; follow the slow opening and cooling directions above rather than trying another blend.
- After future blends, remove the blade and use the supplied storage lid or another suitable container; do not leave the blade fitted as a storage lid.
Was the cup filled above MAX?
- Check the level against the Cup’s MAX mark without opening a warm Cup.
- Once the Cup is cool and has opened safely, reduce the contents to at or below MAX before refitting the blade; leave the Cup closed if the blade will not release normally.
Is the feed chute overloaded or the pusher being forced?
- With the Motor Base unplugged and the disc stopped, remove the lid and clear the contents from the Feed Chute; a scraper may be used only while the processor is off.
- Keep the Work Bowl below its maximum fill line; reinstall the blade or disc and lock both the Processor Attachment and its lid before reconnecting power. Start the processing cycle with the Solid Circle, then add food slowly using only the supplied Food Pusher.
Is the disc or chopping blade fitted incorrectly?
- Lift the disc or Chopping Blade by the central plastic knob; never tip the Work Bowl to drop a sharp attachment into your hand.
- For slicing or shredding, align the Disc and Blade Adapter hash marks with the chosen function facing upwards; the Disc should sit nearly flush with the bowl’s top rim.
- Refit the lid by aligning its locking tab with the Processor Base mechanism, then pushing down and turning clockwise; if it will not lock normally, stop.
Has too much ice or an overloaded cup stopped the blade?
- Once the Cup is cool and open, reduce its contents to MAX or below and add sufficient liquid; do not use the Rapid Extractor Blade for dry grinding or ice crushing.
- Refit the blade and Cup correctly before another blend; stop using the blade if it remains seized.
Is the grinder overfilled or holding wet ingredients?
- Remove the stopped Grinder and open the Grinding Cup clockwise; reduce the ingredients below MAX and remove any ice, liquid or moist ingredients.
- Use only dry or dehydrated ingredients, refit the Grinding Cup to the Grinder Blade and lock the complete Grinder clockwise onto the base.
- If the Motor Base stopped from overheating, leave it unplugged to cool for approximately 15 minutes; once the correctly assembled Grinder is locked onto the base, reconnect power and use the Dashed Circle for short 1–2 second pulses. If the blade still jams, release the control, unplug and wait for all movement to stop before handling the Grinder.
Is food residue sticking to the cup, processor or grinder parts?
- For the released Rapid Extractor Blade, use warm soapy water and a small brush; wipe the unplugged Motor Base and brush the actuator area.
- Wash the Processor Base and Blade Adapter by hand; for stubborn residue on a removed blade or disc, immerse it in room-temperature water with 1–2 drops of dish soap for 20–30 seconds, then scrub carefully.
- Wash the separated Grinding Cup and Grinder Blade with soap and water; dry the parts before refitting, and never use dishwasher heat or sanitise cycles.
Is a cup, processor fitting, blade or seal damaged?
- Inspect the Cup and Work Bowl for cracks, cloudiness or warping; check the Rapid Extractor Blade for damage, a missing gasket or failure to rotate freely.
- Stop using the damaged detachable part and replace it with the correct NutriBullet Ultra Plus+ Compact Kitchen System part; do not dismantle the Motor Base or force a mismatched attachment.
If a cool Cup and Rapid Extractor Blade still will not separate, request help and follow the guide’s safe disposal instructions for the sealed contents instead of leaving them to ferment.
NutriBullet 600 Mega Pack
Turn the cool extractor-blade cup anticlockwise and lift it off with the blade after unplugging and waiting for the blades to stop; leave a jammed milling-blade attachment assembled.
- Stop blending, unplug the motor base and wait for the blades to stop. The steps below cover the extractor-blade cup. If the additional milling blade is jammed, leave it assembled and ask for removal help using the NutriBullet 600 Mega Pack product code.
- If the cup feels warm, allow it to cool before carefully opening it; keep the contents pointed away from your body.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. Lift off the cup and extractor blade together.
- With the removed cup pointing away from you, slowly unscrew the extractor blade from the cup after blending has completely stopped.
- If normal hand removal does not release the attachment, stop trying and do not force it.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Turn the cup anticlockwise as described in step 3, then lift the cup and extractor blade together.
- Before refitting, tighten the extractor blade securely onto the cup and place the complete assembly onto the motor base. If it will not fit normally, leave the base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Do not blend continuously for more than one minute; wait until the cup is cool before releasing it.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup cannot be opened normally, stop the removal attempt and ask for help; do not continue storing the mixture with the blade attached.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the extractor blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; wipe accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached extractor blade by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it with room-temperature water without exceeding MAX, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup, its three side tabs and blade housing for cracking, breakage or distortion.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete extractor blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the replacement extractor blade listed as compatible?
- The NBM-BA031 Cross Blade is listed for this model family. Check the replacement blade’s product code before fitting it; do not force an attachment that will not seat.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Turbo 1000 Deluxe Set
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo 1000 Deluxe Set; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
NutriBullet Turbo Ultimate Pack
Gently turn the cool cup anticlockwise and lift off the cup and Rapid Extractor Blade together after unplugging the base and waiting for the blades to stop; a warm cup must cool for at least 30 minutes and until completely cool before removal.
- Stop blending, disconnect the motor base from the power supply and wait until the motor and blades have stopped.
- If the sealed cup is hot or warm, leave it where it is for at least 30 minutes; keep others from touching it and wait longer if it remains warm. Do not apply heat, force or a prying tool.
- Once the cup is cool, gently turn the cup anticlockwise to unlock it. A click signals that it has unlocked. Lift off the cup and Rapid Extractor Blade together.
- Point the cup away from your face and body, then use a towel to slowly untwist the cup from the Rapid Extractor Blade and release residual pressure.
- If the cup still cannot be opened, stop the attempt; do not leave the sealed mixture standing for a prolonged period, as it can ferment and build pressure. Dispose of the cup and contents safely so separation cannot injure anyone.
Is the cup still locked on the motor base?
- Check whether the cup and blade are still seated in the base, rather than trying to undo the blade while the assembly is attached.
- Use the anticlockwise release in step 3, then lift the complete assembly clear.
- Before refitting, screw the Rapid Extractor Blade tightly onto the cup, invert the assembly and turn it clockwise into the locked position. If the correct movement will not work, leave the motor base unplugged.
Were hot or warm ingredients put in the cup?
- Heat can pressurise the sealed cup; do not try to open a cup that still feels warm.
- Use the cooling and pressure-release sequence above before separating the cup and blade. For the next blend, use room-temperature or refrigerated ingredients only.
Was the blender run for too long or for repeated cycles?
- Blade friction heats the mixture and increases pressure inside the cup; stop blending rather than running another cycle to loosen it.
- Keep each blend within one minute and do not run more than three consecutive 45-second cycles; allow 10–20 minutes for contents to settle after multiple cycles, and use the longer warm-cup procedure above if needed.
- Do not use additional blending to open a tight cup.
Were carbonated or effervescent ingredients used?
- Check whether the blend included fizzy liquid, baking soda, baking powder, yeast or another bubbling ingredient.
- Gas can build pressure inside the sealed cup; do not blend the mixture again or force the assembly apart. If it will not release normally after cooling, seek help before handling it further.
- Keep carbonated ingredients out of future cup blends.
Has the mixture been left sealed with the blade attached?
- Food left sealed can release gas and increase pressure, so the extractor blade must not be used as a storage lid.
- If the cup will not untwist, do not leave the sealed food standing for a prolonged time; dispose of the cup and contents safely.
- After successful removal, transfer food to a suitable storage container rather than refitting the blade for storage.
Was the cup filled above its MAX line?
- Check the ingredient level against MAX; overfilling can cause leakage and dangerous pressure.
- After the cup has cooled and opens normally, remove enough contents to keep the next blend within MAX. Add liquid for extractor-blade blending and refit the Rapid Extractor Blade securely.
- If the blade will not turn or a component is damaged, stop using that part instead of repeating the blend.
Is dried food sticking to the blade or the base actuators?
- Only after the assembly has come off, clean the unplugged motor base with a cloth dampened with warm soapy water; use a small brush on accessible actuator areas to loosen sticky spills. Do not remove the motor base's internal pieces.
- Wash the detached Rapid Extractor Blade on the top rack of the dishwasher (no heat or sanitise cycle) or by hand, keeping fingers away from the sharp edges, and use a brush or sponge to remove food deposits. Leave the gasket in place and dry the blade completely.
- For food stuck inside an already-open, undamaged cup, fill it to MAX with room-temperature water and 1–2 drops of dish soap, attach the extractor blade and blend for 20–30 seconds. Stop, unplug, wait for all movement to end, then take it apart and lightly scrub and rinse away the loosened food.
- This cleaning cycle is for removable, intact parts; do not run a stuck sealed assembly to try to release it. If the attachment still binds after accessible residue is removed, leave it off the motor base and seek help.
Is the cup, blade or gasket damaged?
- After removal, inspect the cup and blade housing for cracking, breakage or distortion; inspect the blade for free movement without touching its cutting edges.
- A cracked or warped cup must be replaced before reuse. A loose, missing or damaged gasket requires replacement of the complete Rapid Extractor Blade; do not pull out or refit the gasket.
- Do not use heat or a dishwasher sanitise cycle to reshape a part. Replace a damaged detachable component with the correct genuine part.
Is the attachment made for this model?
- Use only genuine attachments intended for NutriBullet Turbo Ultimate Pack; do not force a mismatched attachment into place.
- If the original attachment fits but a replacement does not, stop using the replacement and have its compatibility checked against the product code before refitting.
Still need help? Chat with us and give us your model name and product code.
The full steps for this model are in its user guide: NutriBullet Ultra 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 900 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 900 Essentials Set NB9-0807DG user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 900 Mega Pack NB9-1107AK user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 600 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1000 Premium NB07500-1008 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Select 1200 / 2.0 Select 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Pro+ 1200 / Pro Plus 1200 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 2.0 Pro 1000 NB07100-1008DG user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo 1000 user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 1000 Mega Pack Black N10-1107AK user guide (PDF)
The full steps for this model are in its user guide: NutriBullet 700 Series user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Select 1000 NB07200-1007DG user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1200 McLaren NB07500-1206GO-MC user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra 1200 Premium user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Ultra Plus+ Compact Kitchen System user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo 1000 Deluxe Set user guide (PDF)
The full steps for this model are in its user guide: NutriBullet Turbo Ultimate Pack user guide (PDF)