The genuine Ultra Rapid Extractor Blade for the NutriBullet Ultra 1000, Ultra 1200 and Ultra Plus+ Compact Kitchen System has a 5-year limited warranty from delivery. This applies to the blade supplied with the blender or bought separately from an authorised retailer. It covers defects in materials or workmanship during normal household use, not normal wear and tear.

The blender has the standard 12-month machine warranty from purchase. The 5-year cover does not apply to other NutriBullet blades, including the grinder or chopping blade in the Ultra Plus+ system.

1. Use the original purchase date on your receipt. Keep a valid receipt showing the date and place of purchase for the claim.
2. For a replacement machine, count from the original purchase date: the replacement is covered for the balance of the original limited-warranty period.
3. Take a retailer-purchase claim to the place of purchase. Under the guide’s limited replacement warranty, the defective product or part must be returned there for replacement.
4. If you bought an extended warranty from a retailer, ask that retailer about its separate cover. It does not extend the manufacturer warranty.

The user guides cover defects in materials or workmanship during the one-year period. For a claim, check the following conditions against how the product was used:

• Use the product for household purposes; trade, professional or hire use is outside the limited-warranty conditions.
• Do not misuse, abuse, neglect, alter, modify or attempt to repair the product. Tell the retailer about any such damage or work when describing the problem.
• Describe any damage caused by a foreign object, substance or accident; these are outside the stated conditions.
• Distinguish a fault from normal wear. Components subject to natural wear and tear are excluded from the limited warranty.
• Report any overload or unauthorised or improper maintenance or handling; these are also excluded.
• Check whether the claim is for a supplied accessory. The standard machine warranty excludes supplied accessories.
• Keep the original purchase evidence. The limited warranty applies to the original purchaser and is not transferable.

If the plug or cord is damaged, or the appliance has been dropped, damaged or dropped in water, stop using it, unplug it only if it is safe to do so, and chat with us. Do not open or repair the appliance yourself; a damaged supply cord must be replaced by a qualified electrician.